Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have a €60 voucher, the PIN number to redeem the subscription was damaged when it was been scratched, so I am missing the last few digits.
Customer services have sent me here, is there anyway I can get a new pin to get my subscription?
Hey @Karinamm3 ,
Welcome to the Community.
I recommend you to check out this article about Gift Cards and make sure you follow the steps there. The last step will lead you to get in touch with Spotify payments team.
If you get an automated email after getting in touch with them, make sure you reply to it.
Thanks 🙂
Thank you lady your reply, but this has not helped.
Please, check the last step of this article. It tells what should be done in case your code has been damaged and you can no longer read it.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…