Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

What is CSRF token?

What is CSRF token?

Hi there. I was trying to update my cc details in the payment page but I got this message: The CSRF token is invalid. Please try to resubmit the form.

What is CSRF? I have keyed in the cc details correctly.

Reply
1 Reply

Hey @Haze33, welcome to the community!

 

We'll do our best to help you out.

 

Looks like some users are getting this error message when trying to update the subscription. Let's try clearing your browser's cache and cookies or using an incognito window to see if it helps.

 

You can also try using a different device or browser. However, of these options don't do the trick, we suggest contacting our Support team via Twitter or Facebook.

 

They'll get back to you as soon as possible.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Did you find this article helpful?