Help Wizard

Step 1


What r u billing me for???

What r u billing me for???

None of the information below information is required. However, the more you provide the easier it will be for us to try and help.






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

You guys just billed me $119.88!! What on earth is that for?? I'm currently on a 99 cent premium offer that doesn't end until Sept. I need someone to respond to this ASAP or legal action will be taken. I can't believe you guys don't have an actual customer service line! I regret signing up with Spotify!


Screenshot_20190705-204505_TD (Canada).jpg
1 Reply

Hey @Blu1976, thanks for reaching out!


I'm very sorry to hear this. I'd recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.


I hope this helps 🙂

Billy-JSpotify Star
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