Plan
Premium
Country
Malta
Device
Redmi k20 Pro
Operating System
Android
My Question or Issue
Why, even being a paid customer, each and every time I open the app, I receive a fullpage banner with some random ads?
I pay for premium because of the ads, and now I am getting them all the time!
This started recently, cause I am customer for more than 5 years and it never happened.
Why @Spotify is doing that?
Hey @marceloLiberton, thanks for reaching out to the Community!
Next time you get this banner, can you send me a screenshot of what you’re seeing? That way I can take a closer look for you and see what to suggest.
In the meantime, have a great day and let me know if you need a hand with anything else!
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