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Why did I get charged twice

Why did I get charged twice

Signed up for Spotify student and I got charged twice and one saids reaccuring charge the other one saids Spotify and both are $5.04 why?

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1 Reply

Hey @Everc, welcome to the Community!

 

Are you able to see the status of the charges? If they're pending, it means they haven't gone through.

 

If that's the case, wait to see if one of the payment goes through. If so, the other one should get back to you.

 

If you weren't able to get the discount, both payments should get back to you. If that's the case, you can try resubscribing to the discount using an incognito window to see if it helps.

 

Let us know how it goes.

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