Why do I have to wait 12 months to join another plan

[Kcoin]

So my plan ran out and we had a different credit card and now I can’t join the new plan. This is literally the dumbest thing I’ve ever seen and regret ever getting Spotify. Please just get rid of that dumb rule.

[Maxim]

Hey @Kcoin ,

Thanks for reaching out.

As long as the owner account of the Premium Family plan is still the same, you should have no trouble re-joining the plan. 🙂 

[Kcoin]

No it’s a different person is there other way I can get in or no?

[Maxim]

Unfortunately not, as you can only switch plans once every 12 months.

[sjanzen]

This is literally the dumbest rule. I have 9 kids and it took us a minute to figure out the plans and who was on what plan, etc. Some kids left for college, etc. We have figured it out and I want my kids currently living here with me to be on our family plan account, but since my son was on one with my daughter who left for college, he cannot now switch to ours. Why 12 whole months? It seems weird. Like maybe 3 months would be enough to have stability for your company? IDK. I just don't get why. He is not leaving Spotify, just wanting to join our plan to have things be correct. I asked customer service for an exception, but they responded they didn't have magic in their hands to do anything and they were sorry. 

[Shaun]

12 **bleep**ING MONTHS because I didn't see that I had an email to confirm my address. What a joke.

[New user]

I have family subscription in which two of my family members were removed. When checking into their emails they didn't received any email confirmation from your end requesting any updates therfore I would appreciate if you can help me by adding them back to my account.
Thanks

[JJJJNJb]

I agree, my elderly mother never received the email and is now **bleep** with no subscription and she cannot afford her own. 

[Vasil]

Hey folks!

In the cases of a missed re-verification email you can contact our support folks to see if they can help you out with rejoining the same Family plan once more. Keep in mind that these emails get sent to the plan owner and the plan member. In case you need to update an account's existing email address, you can do so from here.

For anyone trying to switch their Family plan, note that, as a member account, you can change a Family plan only once every 12 months. You could alternatively start your own Family plan and invite the other plan members, provided it's their first plan switch within 12 months 🙂 

Cheers!

@JJJJNJb 

[Lolagaynor]

It’s so annoying I was joined onto my friends Spotify family account for a week and then my dad got me my own to join his but now I have to wait a whole year?!!?

[yfitopS_si_tihsllub]

Moving to Apple Music for this very reason. What a waste of money. I should’ve listened to word of mouth telling me to stay away from spotify. What a joke of a company

[bessie555]

Same here, with all the **bleep** Trump is causing I thought maybe it is a good time to switch to Spotify, keep it local in Europe. Well I quickly ran in to this same issue as before - the amazing supportive Spotify Support Team, spend hours with their support on chat and via email. Sad to say but they almost seem to be enjoying my pain and being sarcasitic about my frustration. So for the second time after being fully commited to switch to Spotify I have to switch back because of a silly mistake that costs one 12 months to fix. Sad to say, but in Europe there's no alternative to Apple, Google, Amazon, Tidal, etc. Spotify is a joke, clearly they are bleeding and these type of tactics is the signs of a dying beast. So Apple, please take my money as Spotify clearly don't need more paying users.