Will I get money back?

[Japesnape]

My Question or Issue

 Okay, well basicly, I didnt have money on my card when I was supposed to pay my subscribtion so it didnt work and I didnt get my subscribtion, some days later I got money on my card and it immediatly took The cash from my card, I then ended my subscribtion and it says that it Will end on 29/6-18 wich was The day I ended it and The same day they took my money. Will I get my money back? Or can I get my money some how? Sorry for my english 

[Loxer]

Hey @Japesnape, welcome to the Community.

Foremost, please be aware that receiving a refund is never guaranteed, and support evaluates all requests on a case-by-case basis. With that in mind, please fill out the online contact form to create a ticket with support.
Support will do their best to get back to you as soon as possible, but please know that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Hope I was able to help 🙂

[Japesnape]

Yeah I understand that I might not get my money back but then they should give me The month that they took money for 😂 thanks for replying and I have wrote to the support! Have a Nice day