Wrong subscription account


Wrong subscription account



My Question or Issue


My problem is that although I am using and getting charged every month for Spotify Premium when I am logging in to my account is says that I am using Spotify Free.

Do you know if I want to cancel Spotify Premium that I am currently using and upgrade to Spotify Family how can I do that when my account says I am using Spotify Free which is wrong?

1 Reply

Rock Star 13
Rock Star 13

Hi there,


I recommend you to check this guide here for more information about additional accounts.


Hope this helps! 🙂 

BruneliciaRock Star 13
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