Solved!! Listen to different playlists at the same time with Premium Duo
Moderator
119663 Views
36 replies
0 likes
- 119663 Views
- 36 replies
- 0 likes
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Ask here for help with Premium, payments and trials.
Solved!! How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
152706 Views
69 replies
10 likes
Premium for Family
- 152706 Views
- 69 replies
- 10 likes
Solved!! Basic Individual plan vs any premium plan
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
98703 Views
89 replies
4 likes
- 98703 Views
- 89 replies
- 4 likes
Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
299700 Views
164 replies
13 likes
- 299700 Views
- 164 replies
- 13 likes
Earlier Charging for Premium
I have registered for Premium last June 28, but Spotify says subscription will renew today, July 09, 2017, which is way too early.
I have registered for Premium last June 28, but Spotify says subscription will renew today, July 09, 2017, which is way too early.
Community Legend
280 Views
1 replies
0 likes
- 280 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium Three Month fail
So on June 26th I paid a dollar to get the Spotify Premium three month trial but I checked my subscription and it said my subscription will be cancelled tomorrow and I will be charged 9.99 on July 10th 2017? Spotify?
So on June 26th I paid a dollar to get the Spotify Premium three month trial but I checked my subscription and it said my subscription will be cancelled tomorrow and I will be charged 9.99 on July 10...
Casual Listener
871 Views
7 replies
3 likes
- 871 Views
- 7 replies
- 3 likes
$0.99 3 Month Trial Says It Will Charge Me Full Price After Only 1 Month?
On the 1st of June 2017 I chose to trial Spotify on the basis that they had a 3 month trial for only $0.99. It's now the 10th of July 2017, so just over 1 month and I logged into my account and it's saying I'm going to be charged the full rate tonigh...
On the 1st of June 2017 I chose to trial Spotify on the basis that they had a 3 month trial for only $0.99. It's now the 10th of July 2017, so just over 1 month and I logged into my account and it's ...
Casual Listener
284 Views
1 replies
1 likes
- 284 Views
- 1 replies
- 1 likes
Premium student
Premium ogrenci parası almıssınız ama premium degilim onaylanmadıgı halde para tahsil edilmis hesabımdan
Premium ogrenci parası almıssınız ama premium degilim onaylanmadıgı halde para tahsil edilmis hesabımdan
197 Views
0 replies
0 likes
- 197 Views
- 0 replies
- 0 likes
I was charged 3 times accidentally I need my 2 refunds.
Please help..
Please help..
Community Legend
517 Views
3 replies
0 likes
- 517 Views
- 3 replies
- 0 likes
Summer 99 cent offer
I bought Spotify premium for the summer option for the 99 cents for 3 months but I looked at my account and it expires July 9th, 2017 and Im gonna get charged 9.99 for the renewal. I bought spotify premium on June 11, 2017 though. This makes no sense...
I bought Spotify premium for the summer option for the 99 cents for 3 months but I looked at my account and it expires July 9th, 2017 and Im gonna get charged 9.99 for the renewal. I bought spotify p...
Casual Listener
373 Views
1 replies
1 likes
- 373 Views
- 1 replies
- 1 likes
Unable to activate Premium trial.
I'm not able to activate my trial for Spotify premium. I entered my card and was charged RM4 twice but keeps getting message that I have activated similar trial before.I used Spotify premium before and since i left to a different country with no Spot...
I'm not able to activate my trial for Spotify premium. I entered my card and was charged RM4 twice but keeps getting message that I have activated similar trial before. I used Spotify premium befo...
190 Views
0 replies
0 likes
- 190 Views
- 0 replies
- 0 likes
Pagué con un tarjeta de regalo y no sucedió nada
Ocupo una solución para esto urgentemente, Quise saber cuánto me quedaba de Spotify premium y me tome con la sorpresa de que mi tarjeta de regalo no había funcionado
Ocupo una solución para esto urgentemente, Quise saber cuánto me quedaba de Spotify premium y me tome con la sorpresa de que mi tarjeta de regalo no había funcionado
172 Views
0 replies
0 likes
- 172 Views
- 0 replies
- 0 likes
Cancelación de cuenta
Pagué una promoción de 4 meses de Spotify Premium y no me los dieron todos completamente. Faltaron un par de meses. ¿Cómo me comunico con Spotify?
Pagué una promoción de 4 meses de Spotify Premium y no me los dieron todos completamente. Faltaron un par de meses. ¿Cómo me comunico con Spotify?
193 Views
0 replies
0 likes
- 193 Views
- 0 replies
- 0 likes
My premium won't work
I have been using Spotify for at least a year, and been paying monthly, but today the premium on one of my devices stopped working. I am only using two devices, and the other one work perfectly fine, but I am not able to use that one at the moment......
I have been using Spotify for at least a year, and been paying monthly, but today the premium on one of my devices stopped working. I am only using two devices, and the other one work perfectly fine,...
Spotify Star
264 Views
1 replies
0 likes
- 264 Views
- 1 replies
- 0 likes
Temporarily in US, can I use Japanese Spotify?
Hi,I am temporarily in the US, but I am a Japanese resident. I'm currently using the free service, but I want to sign up for premium. Is it possible for me to sign up for and use Japan Spotify from the US? I wonder if there would be IP problems?
Hi, I am temporarily in the US, but I am a Japanese resident. I'm currently using the free service, but I want to sign up for premium. Is it possible for me to sign up for and use Japan Spotify from...
Spotify Star
977 Views
1 replies
0 likes
- 977 Views
- 1 replies
- 0 likes
Premium accoutment
I tried to ask for a student accoutment but after i so it wasn't possible. So i asked for the "normal" premium. But i think i'll pay for both, cause my credit card send me a message with this payment.
I tried to ask for a student accoutment but after i so it wasn't possible. So i asked for the "normal" premium. But i think i'll pay for both, cause my credit card send me a message with this payment.
Spotify Star
273 Views
1 replies
0 likes
- 273 Views
- 1 replies
- 0 likes
Being charged
I don't even have a premium account of any account that take money off my card and I just looked at my card and I've been charger TWICE for something I don't even have.
I don't even have a premium account of any account that take money off my card and I just looked at my card and I've been charger TWICE for something I don't even have.
Spotify Star
236 Views
1 replies
0 likes
- 236 Views
- 1 replies
- 0 likes
Reembolso o demanda
Spotify discounted me 49.00$ (pesos) and i didn't got my suscription. i have proofs that they discounted me Money and i got nothing back.
Spotify discounted me 49.00$ (pesos) and i didn't got my suscription. i have proofs that they discounted me Money and i got nothing back.
Spotify Star
270 Views
1 replies
0 likes
- 270 Views
- 1 replies
- 0 likes
Cobrança indevida/ erro na conta Premium/ desconto para universitarios
no dia 08 do presente mês, sábado, entrei na minha conta Spotify que criei algum tempo atrás e resolvi ser Premium, me interessei pela oferta "desconto para universitários", no valor de R$ 8.50. Fiz todo o procedimento necessário e no mesmo dia, pouc...
no dia 08 do presente mês, sábado, entrei na minha conta Spotify que criei algum tempo atrás e resolvi ser Premium, me interessei pela oferta "desconto para universitários", no valor de R$ 8.50. Fiz ...
Spotify Star
296 Views
1 replies
0 likes
- 296 Views
- 1 replies
- 0 likes
Solved!! My Premium Expiration Date is Expiring on the Wrong Date!
So I purchased a 3-month subscription deal on June 16th for $9.99, but my account is telling me that my premium subscription expires on July 8th (TODAY!!) and it will charge me $9.99 again. Why is that?? The deal was not expired on the day I purchase...
So I purchased a 3-month subscription deal on June 16th for $9.99, but my account is telling me that my premium subscription expires on July 8th (TODAY!!) and it will charge me $9.99 again. Why is th...
Newbie
3794 Views
15 replies
0 likes
- 3794 Views
- 15 replies
- 0 likes
Superuser Contribution Paid for 12 months since January
Hi everyone, I'm comin here to tell you I paid for 12 months since January but the account part of the spotify's site tells me my Premium stops today ! I'm just saying that could be a bug or something but I don't want my Premium account to stop today...
Hi everyone, I'm comin here to tell you I paid for 12 months since January but the account part of the spotify's site tells me my Premium stops today ! I'm just saying that could be a bug or...
Casual Listener
426 Views
2 replies
1 likes
- 426 Views
- 2 replies
- 1 likes
Received an email saying my subscription is paused
So, here are the thing first.1. I am using my own email on my spotify account. (larasomethingsomething email)2. I'm using the phone number under my mother's name for my spotify's monthly payment. I just want to know if the email I received is legit f...
So, here are the thing first. 1. I am using my own email on my spotify account. (larasomethingsomething email) 2. I'm using the phone number under my mother's name for my spotify's monthly payment....
Casual Listener
2159 Views
2 replies
0 likes
- 2159 Views
- 2 replies
- 0 likes
Canceling Premium Trial
Hello Everyone,Where do I cancel my premium trial?thanks a lot
Hello Everyone, Where do I cancel my premium trial? thanks a lot
Spotify Star
277 Views
1 replies
0 likes
- 277 Views
- 1 replies
- 0 likes
Unable to redeem free spark premium
Hi, I recently bought the $29 spark monthly plan and it gave me spotify premium, i went to the site, put in my number got the code, entered it and logged into spotify yet I dont see an option anywhere to link my spotify to my spark account and actual...
Hi, I recently bought the $29 spark monthly plan and it gave me spotify premium, i went to the site, put in my number got the code, entered it and logged into spotify yet I dont see an option anywher...
Spotify Star
292 Views
1 replies
0 likes
- 292 Views
- 1 replies
- 0 likes