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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67379 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132634 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68164 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251107 Views
154 replies
13 likes
My Visa card isn't working when I try to upgrade to premium. It has sufficient funds and has been registered in the same country as my account. I've tried different wifi networks, making a paypal account and trying in incognito mode. None of it works...
My Visa card isn't working when I try to upgrade to premium. It has sufficient funds and has been registered in the same country as my account. I've tried different wifi networks, making a paypal acc...
Newbie
213 Views
1 replies
0 likes
Hey guys & gals!Need your help. Recently moved to Norway and found out the hard way Spotify only gives you 2 weeks of usage outside of your profile country.. So changed it and now my premium is gone, relogging doesn't work. Any help? Don't have Twitt...
Hey guys & gals! Need your help. Recently moved to Norway and found out the hard way Spotify only gives you 2 weeks of usage outside of your profile country.. So changed it and now my p...
Casual Listener
213 Views
1 replies
0 likes
E accedido al plan familiar de 28 soles mensuales con pago de tarjeta y me doy con la sorpresa qe me estan cobrando al rededir de 31 soles como es eso , ante una pronta respuesta
E accedido al plan familiar de 28 soles mensuales con pago de tarjeta y me doy con la sorpresa qe me estan cobrando al rededir de 31 soles como es eso , ante una pronta respuesta
Moderator
421 Views
1 replies
0 likes
Hi. I used my other email just to subscribed to your .99 for 3 months and i am eligible. While i was doing it then when i click the start my premium it went back to the same page then i tried it again. Why am i charged 9.99 now?
Hi. I used my other email just to subscribed to your .99 for 3 months and i am eligible. While i was doing it then when i click the start my premium it went back to the same page then i tried it agai...
171 Views
0 replies
0 likes
Me han cobrado la suscripción pero al momento de meterme a mi cuenta,no aparece que soy premium y en mi tarjeta si sale el cobro
Me han cobrado la suscripción pero al momento de meterme a mi cuenta,no aparece que soy premium y en mi tarjeta si sale el cobro
Moderator
220 Views
1 replies
0 likes
Hola, siguen cobrando mi american express mes con mes sin embargo mi premium se desactivo desde hace tiempo... q hago???
Hola, siguen cobrando mi american express mes con mes sin embargo mi premium se desactivo desde hace tiempo... q hago???
Community Legend
323 Views
1 replies
0 likes
i clicked on the add 0.99e for 3 months but i was charged 9.99e instead...?? why??Can i get a refund?
i clicked on the add 0.99e for 3 months but i was charged 9.99e instead...?? why?? Can i get a refund?
Moderator
367 Views
1 replies
0 likes
Pague por subscripcion premium, con mi tarjeta visa, el cobro fue cargado a mi tarjeta, pero sigo con cuenta free. Que debo hacer para solucionar ese error. Espero alguna respuesta. Gracias.
Pague por subscripcion premium, con mi tarjeta visa, el cobro fue cargado a mi tarjeta, pero sigo con cuenta free. Que debo hacer para solucionar ese error. Espero alguna respuesta. Gracias.
Moderator
249 Views
1 replies
0 likes
Hello, no the internet my account says that I have premium, but in the app it says I have a free account. Help plis, I can't hear my music
Hello, no the internet my account says that I have premium, but in the app it says I have a free account. Help plis, I can't hear my music
Spotify Star
214 Views
1 replies
0 likes
Hello. I'm having a premium licence from my network provider which after contacting them seems to be still working but my spotify switched to free for no reason. Please help.
Hello. I'm having a premium licence from my network provider which after contacting them seems to be still working but my spotify switched to free for no reason. Please help.
Spotify Star
318 Views
1 replies
0 likes
Buena noches. Vengo amablemente a hacer el reclamo. Hoy, 15 de Junio de 2017 hice la cancelación de servicio premium de SPOTIFY. El respectivo pago del servicio sería mañana, lo que no entiendo es porqué me llegó un mensaje diciendo que se había hech...
Buena noches. Vengo amablemente a hacer el reclamo. Hoy, 15 de Junio de 2017 hice la cancelación de servicio premium de SPOTIFY. El respectivo pago del servicio sería mañana, lo que no entiendo es po...
Moderator
446 Views
1 replies
0 likes
Why am I being charged twice in one month for the same subscription?Markdfa
Why am I being charged twice in one month for the same subscription? Markdfa
Moderator
260 Views
1 replies
0 likes
I thought I had cancelled my premium account in April, but now in June I am being charged multiple times in one day. I'm struggling to make ends meet and now I have spotify stealing what little I have left?
I thought I had cancelled my premium account in April, but now in June I am being charged multiple times in one day. I'm struggling to make ends meet and now I have spotify stealing what little I hav...
Moderator
236 Views
1 replies
0 likes
Hola buen dia, este mes contrate la promocion de spotify premium por $9 con una tarjeta de credito, el dia de hoy quiero cancelarla y me dice que no es posible porque esos $9 estan retenidos, por lo cual me urge que liberen ese dinero, para poder can...
Hola buen dia, este mes contrate la promocion de spotify premium por $9 con una tarjeta de credito, el dia de hoy quiero cancelarla y me dice que no es posible porque esos $9 estan retenidos, por lo ...
184 Views
0 replies
0 likes
Hi, I am trying to get premium for the fist time, I want to get it with my debit card, but this option doesnt appear, only paypall and credit card. tks
Hi, I am trying to get premium for the fist time, I want to get it with my debit card, but this option doesnt appear, only paypall and credit card. tks
Moderator
255 Views
1 replies
0 likes
I paid Dragonpay for a month subscription to Spotify Premium. The payment was verified on the same day, however, still not activated after 4 days now.
I paid Dragonpay for a month subscription to Spotify Premium. The payment was verified on the same day, however, still not activated after 4 days now.
Newbie
340 Views
1 replies
0 likes
Hi!I just realized that Spotify has been charging me double for six months. One payment through Paypal and other through Itunes, for the same account. I need to get my money back, or at least be free or charge for the next six months (since I already...
Hi! I just realized that Spotify has been charging me double for six months. One payment through Paypal and other through Itunes, for the same account. I need to get my money back, or at least be fr...
Moderator
202 Views
1 replies
0 likes
Clicked on "GO PREMIUM" in Spotify>Settings and chose mode of payment. Chose Globe as service provider and entered my phone number and clicked on continue. However, i did not receive any sms for the pin to confirm my payment for the premium. Waited f...
Clicked on "GO PREMIUM" in Spotify>Settings and chose mode of payment. Chose Globe as service provider and entered my phone number and clicked on continue. However, i did not receive any sms for t...
241 Views
0 replies
0 likes
So, it's my first subscription to Spotify premium, so I don't know how it works.I'm using Paypal to finish my transaction, but I can't pay, it always brings me to the main page (see picture) without getting the premium. Help Please
So, it's my first subscription to Spotify premium, so I don't know how it works. I'm using Paypal to finish my transaction, but I can't pay, it always brings me to the main page (see picture) wi...
Spotify Star
327 Views
1 replies
0 likes
Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what to do.
Why I can't avail the premium for onky 129 pesos but my balance is 130. Once I avail they said that I already registered with different promo and so on but I can't solve the problem I don't know what...
Spotify Star
265 Views
1 replies
0 likes
