Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 182480 Views
- 116 replies
- 12 likes
- 182480 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20603 Views
- 28 replies
- 4 likes
- 20603 Views
- 28 replies
- 4 likes
Superuser Contribution No verification code
please help. It's been a day and i havent received the verification code. What to do?
- please help. It's been a day and i havent received the verification code. What to do?
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- Roadie
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify dont accept my credit card
I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything is in order, so ¿Why is the reason why I can not su...
- I tried to paid many times to start my premium suscription, but appears a message ("your Bank supplier is having a bad day, try later"). And I Actually call to my bank, and they said that everything ...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Help
I payed for My three months premium, but My account is still on FREE. What do I do?
- I payed for My three months premium, but My account is still on FREE. What do I do?
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- Gig Goer
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Was charged for spotify premium but my account hasn't been made premium yet.
I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with my data but it still says that my account is a fre...
- I paid for spotify premium but in the app it says that my account is still free. I clicked "go premium" but it wouldn't connect. I tried on 3 different WiFi connections and even tried to connect with...
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- Community Legend
- 419 Views
- 3 replies
- 0 likes
- 419 Views
- 3 replies
- 0 likes
PayPal statement - paid. Spotify in browser - paid. Spotify app - free
I have paid my monthly subscription fee for premium, however unable to use premium features.Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free user.Have logged out and in again many times and still t...
- I have paid my monthly subscription fee for premium, however unable to use premium features. Says I am a premium user on the Spotify website but when I go into the app it says I'm a Spotify free use...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Why am i paying for something i cant find the song i was listening to
Why is there no history for all song not just for artist... just lazy
- Why is there no history for all song not just for artist... just lazy
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- Casual Listener
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Family plan
Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Please help
- Trying to upgrade to a family plan. I have cancelled my subscription thru Apple. I'm hoping that I can sign up directly with Spotify after the 23rd when my subscription ends under the same email. Ple...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
premium did not work and i PAYY
a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receiptbut when i enter to my account in my celphone and computer it says that i have the free account
- a few hours ago i pay with my credit card in the web page the promo: 99 for 3 months, the payment work,because they send me my receipt but when i enter to my account in my celphone and computer it s...
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- Casual Listener
- 191 Views
- 2 replies
- 0 likes
- 191 Views
- 2 replies
- 0 likes
Cancelamento e cobrança
Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
- Fiz a assinatura de conta individual premium por engano e cancelei logo em seguida. Ainda assim, serei cobrada por 3 meses os R$16,90?
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Solved!! 3 meses de premium por $9
Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar.Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, y si el precio dicho es en dolares o pesos ARG.
- Para los usuarios que todavia no tuvieron premium nunca se les da esta oferta/promoción para empezar. Soy de Argentina, y queria saber si el precio es por los 3 meses totales o se paga $9 cada mes, ...
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- Spotify Star
- 2428 Views
- 1 replies
- 0 likes
- 2428 Views
- 1 replies
- 0 likes
Solved!! Payed for Premium, still Spotify Free
My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And if the Premium is not showed in my drawer, I won't ...
- My problem is that I bought Spotify Premium a few days ago, but the invoice hasn't arrived yet about the payment. And in my drawer I can not see the Premium, it says I am using the Spotify Free. And ...
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- Casual Listener
- 332 Views
- 2 replies
- 1 likes
- 332 Views
- 2 replies
- 1 likes
Paying for premium.. But i dont have acces to my Premium account only regular spotify ...?
Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist this is so inconvenient. I've been trying to figure this out for 3 days. Help please.
- Where are my playlist? Last auto pay was taking 5/20/17. But when I had to sign back in recently it booted me off of the premium. I loved my playlist😔 this is so inconvenient. I've been trying to fi...
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- Community Legend
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Premium subscription promo
Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more", there is no "purchase" option, and when I try to s...
- Hey I'm currently a spotify free user and I keep getting that message on the app about a 9.99$ for 3months promo on spotify premium. However the only option available on that message is "learn more",...
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- Gig Goer
- 142 Views
- 1 replies
- 0 likes
- 142 Views
- 1 replies
- 0 likes
Free Trial Help!
Dear Spotify,Yes, I have in fact used the free trial that was offered when I first downloaded Spotify. After my trial I didn't use the 30 day free trial, but I'm interested in the $0.99 for three months. Before subscribing, I checked the terms and co...
- Dear Spotify, Yes, I have in fact used the free trial that was offered when I first downloaded Spotify. After my trial I didn't use the 30 day free trial, but I'm interested in the $0.99 for three...
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- Casual Listener
- 277 Views
- 2 replies
- 0 likes
- 277 Views
- 2 replies
- 0 likes
Problemas para obtener Premium.
Hola, llevo meses intentando cargar a mi tarjeta de crédito y débito "premium" y siempre me aparece lo mismo:"Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo ...
- Hola, llevo meses intentando cargar a mi tarjeta de crédito y débito "premium" y siempre me aparece lo mismo: "Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocup...
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
My premium trial is due, but I don't know how to stop it
My premium for free for a month is due, but I don't know how to stop it I change the credit card number during the trial month.they told me there is something wrong with my card, but they don't really stop my account.I can still use it as a premium m...
- My premium for free for a month is due, but I don't know how to stop it I change the credit card number during the trial month. they told me there is something wrong with my card, but they ...
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- Spotify Star
- 256 Views
- 1 replies
- 0 likes
- 256 Views
- 1 replies
- 0 likes
Charged me but there's a PROBLEM
Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want it cancelled or switched to student help please
- Charged me a little over $10 and on my account it doesn't show that I made any payment for premium & I want it canceled but it's not showing that I have it but I do cause it charged me so I want ...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Solved!! Got charged 3 times for premium
I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
- I got charged 3 times for spotify premium and I never signed up for it. Help! What do I do?
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- Spotify Star
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Credit Card from Germany, but I live in Spain
Hi guys,My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked.And I cannot change the country from Germany to Spain because I don't have a Spanish Credit Card..Could you please assist?
- Hi guys, My credit card is from Germany but I live in Spain. Hence, after 14 days using Spotify Premium the service got blocked. And I cannot change the country from Germany to Spain becau...
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- Spotify Star
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
my premium hasn't worked
Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could I have signed it to the wrong account? Idrk what's ...
- Okay so today I just brought my premium when I go on my Spotify app and try and skip a few songs it's says I need premium to the skip the song but I just brought premium and it has charged me! Could ...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes