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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69828 Views
31 replies
2 likes
Moderator
120392 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155190 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304145 Views
168 replies
13 likes
I recently purchased the premium 99p for for 3 months however I've just checked my bank statement and they've charged me the full £9.99 which I wasn't expecting. Why did this happen and is there any way I can get my money back?
I recently purchased the premium 99p for for 3 months however I've just checked my bank statement and they've charged me the full £9.99 which I wasn't expecting. Why did this happen and is there any ...
Roadie
445 Views
1 replies
0 likes
Today my brother asked me if I would buy a premium for him. I agreed. When i finished the payment, the page said that he arleady used premium on his account before, what is not true. Is that because i used premium on my account? Can he get this offer...
Today my brother asked me if I would buy a premium for him. I agreed. When i finished the payment, the page said that he arleady used premium on his account before, what is not true. Is that because ...
Roadie
465 Views
1 replies
0 likes
Why can't avail to subscribe to premium user payable to globe telecom mobile?? Please take an action for this ASAP!
Why can't avail to subscribe to premium user payable to globe telecom mobile?? Please take an action for this ASAP!
Roadie
243 Views
1 replies
0 likes
I saw the deal for three months of Spotify premium for a dollar and for some reason it doesn't allow me to chose this option in my account. What to do? This is in addition to Spotify not recognizing my University as a University so I'm waiting for th...
I saw the deal for three months of Spotify premium for a dollar and for some reason it doesn't allow me to chose this option in my account. What to do? This is in addition to Spotify not recognizing ...
Casual Listener
1738 Views
5 replies
0 likes
I've just opened my spotify on mac and realised that some guy named Salar is playing something on his iphone through my account. Got quite spooked so I forced log out on all devices. The thing is that he was actually playing a playlist made by an acc...
I've just opened my spotify on mac and realised that some guy named Salar is playing something on his iphone through my account. Got quite spooked so I forced log out on all devices. The th...
Roadie
386 Views
3 replies
0 likes
Habe all meine offenen Posten bezahlt. Mein Account ist immer noch pausiert, warum? Wird das nicht automatisch auf Premium wieder umgewandelt ?
Habe all meine offenen Posten bezahlt. Mein Account ist immer noch pausiert, warum? Wird das nicht automatisch auf Premium wieder umgewandelt ?
Roadie
1768 Views
1 replies
0 likes
Hi, I've recently switched from a student plan to a family plan. Will my old student plan automatically be cancelled? If not, how do I cancel it?
Hi, I've recently switched from a student plan to a family plan. Will my old student plan automatically be cancelled? If not, how do I cancel it?
Roadie
306 Views
1 replies
0 likes
Hi, i just want to clarify. If i already availed the free premium from my account am i automatically unable to avail the premium for P129.00? Thanks!
Hi, i just want to clarify. If i already availed the free premium from my account am i automatically unable to avail the premium for P129.00? Thanks!
Roadie
258 Views
1 replies
0 likes
I signed up for Premium thinking I would pay 0.99 for 3 months but instead, it seems I'm paying 9.99$ per month... why is this ? See here :https://www.spotify.com/ca-en/ Please clarify quickly as this will affect whether I stay signed up or not. Than...
I signed up for Premium thinking I would pay 0.99 for 3 months but instead, it seems I'm paying 9.99$ per month... why is this ? See here : https://www.spotify.com/ca-en/ Please clarify qui...
Spotify Star
506 Views
3 replies
0 likes
My spotify premium doesn't work. I already uninstall the app but still i can't download any songs. It looks like it doesnt recognize my premium.
My spotify premium doesn't work. I already uninstall the app but still i can't download any songs. It looks like it doesnt recognize my premium.
Roadie
305 Views
1 replies
0 likes
Tenía un plan familiar que se pagaba con cargo a mi tarjeta de crédito, lo primero que sucedió es que el 14 de Junio mi perfil pasó a ser libre y los datos de pago de mi cuenta se habían eliminado, el mes pagado no había acabado. Para resolverlo simp...
Tenía un plan familiar que se pagaba con cargo a mi tarjeta de crédito, lo primero que sucedió es que el 14 de Junio mi perfil pasó a ser libre y los datos de pago de mi cuenta se habían eliminado, e...
213 Views
0 replies
0 likes
My monthly subscription just renewed and I want a refund since I canceled the subscription the same time as renewall. Can I get a refund from the last charge for the next 30 days.
My monthly subscription just renewed and I want a refund since I canceled the subscription the same time as renewall. Can I get a refund from the last charge for the next 30 days.
Spotify Star
246 Views
1 replies
0 likes
I'm trying to get the 3 months premium that's 0,99€ and when I go on paypal to pay it does go through everything but I don't get any final ok and it send me back to the paypal page to pay again as if I didn't do anything, when it's supposed to give m...
I'm trying to get the 3 months premium that's 0,99€ and when I go on paypal to pay it does go through everything but I don't get any final ok and it send me back to the paypal page to pay again ...
Spotify Star
300 Views
1 replies
0 likes
To avoid oblivion, I HAVE THE SAME PROBLEN THAN OTHERS SINCE JUNE 21. I AM PREMIUM BUT THE APP SAYS I'M FREE, HOW AND WHEN SPOTIFY WILL FIX THIS FRUSTRATING PROBLEM? THANK YOU!!
To avoid oblivion, I HAVE THE SAME PROBLEN THAN OTHERS SINCE JUNE 21. I AM PREMIUM BUT THE APP SAYS I'M FREE, HOW AND WHEN SPOTIFY WILL FIX THIS FRUSTRATING PROBLEM? THANK YOU...
Spotify Star
432 Views
3 replies
0 likes
Ho messo spotify sul pc, e ho fatto il login con email e passwor, ho fatto la stessa cosa dal telefono con stessa email e stessa password. Mi ha aperto dal telefono l'account, e ho pagato per il premium, l'ho fatto dal telefono perché non ero a casa....
Ho messo spotify sul pc, e ho fatto il login con email e passwor, ho fatto la stessa cosa dal telefono con stessa email e stessa password. Mi ha aperto dal telefono l'account, e ho pagato per il prem...
281 Views
0 replies
0 likes
I tried getting a pin code 10 times already and not a single code came. Please help me out. Its the 129 pesos for 3 months promo.
I tried getting a pin code 10 times already and not a single code came. Please help me out. Its the 129 pesos for 3 months promo.
Casual Listener
606 Views
1 replies
0 likes
I registered to spotify premium promo good for.3 months for 129. I was abke to.use it for a day only and now it is no longer working. What's wrong. I've been using spotify for almost a year now and it is the first time.
I registered to spotify premium promo good for.3 months for 129. I was abke to.use it for a day only and now it is no longer working. What's wrong. I've been using spotify for almost a year now and i...
Casual Listener
374 Views
3 replies
1 likes
I want to avail the 3 months promo for 129 pesos by cellular load but every time I put in the pin code it redirects me to the get premium page and tells me I have insufficient credits but I have 135 load. Please help. Thank you!
I want to avail the 3 months promo for 129 pesos by cellular load but every time I put in the pin code it redirects me to the get premium page and tells me I have insufficient credits but I have 135 ...
183 Views
0 replies
0 likes
My mom and I just joined Spotify Premium Family and she sent me an invite to my email address but I have not got any. She did this yesterday and we double checked that my emil address (that she entered) were correct, today - and it was. We do not kno...
My mom and I just joined Spotify Premium Family and she sent me an invite to my email address but I have not got any. She did this yesterday and we double checked that my emil address (that she ...
236 Views
0 replies
0 likes
