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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75512 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140468 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80983 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270868 Views
159 replies
13 likes
Alterei meu cartão de crédito e foi cobrado uma taxa de 7 reais
Alterei meu cartão de crédito e foi cobrado uma taxa de 7 reais
Spotify Star
345 Views
1 replies
0 likes
PlanPremium family CountryUkraine DeviceMacbook Pro Operating SystemMacOS My Question or IssueI've been trying to connect to a Premium Spotify account for almost a month. I tried ALL payment methods and they were all rejected. I can't pay in any way.
Plan Premium family Country Ukraine Device Macbook Pro Operating System MacOS My Question or Issue I've been trying to connect to a Premium Spotify account fo...
Not applicable
1347 Views
13 replies
0 likes
Les comento que tengo contratado el plan premium de Spotify a través de mi operadora de telefonía móvil (Entel). Este servicio lo contraté hace tres meses, pero la boleta de este mes, me sale con el cobro por dos cuentas premium de Spotify. Me contac...
Les comento que tengo contratado el plan premium de Spotify a través de mi operadora de telefonía móvil (Entel). Este servicio lo contraté hace tres meses, pero la boleta de este mes, me sale con el ...
Spotify Legend
1023 Views
5 replies
0 likes
I cannot turn off shuffle. Clicking the shuffle icon on playlist does nothing, no animation, no interaction, literally does nothing.
I cannot turn off shuffle. Clicking the shuffle icon on playlist does nothing, no animation, no interaction, literally does nothing.
Spotify Star
279 Views
1 replies
0 likes
PlanPremiumCountryUnited States DevicePixel 6aOperating SystemAndroid My Question or IssueI'm getting ads in my premium account in podcasts. I understand that there are dynamic ads that podcasters will create and add into the audio file themselves. B...
Plan Premium Country United States Device Pixel 6a Operating System Android My Question or Issue I'm getting ads in my premium account in podcasts. I understand that ther...
Spotify Star
395 Views
1 replies
0 likes
trying to find out how to cancel is a nightmare and it seems like it is done deliberately to stop people from doing so. NOT IMPRESSED.
trying to find out how to cancel is a nightmare and it seems like it is done deliberately to stop people from doing so. NOT IMPRESSED.
Spotify Star
299 Views
1 replies
0 likes
Hello,I recently moved from UK to Italy. In order to save some pennies, I’d like to move my premium duo account (based in the UK) to my sister’s Italian family premium account. She sent me an invite, but I know I first need to change my payment metho...
Hello, I recently moved from UK to Italy. In order to save some pennies, I’d like to move my premium duo account (based in the UK) to my sister’s Italian family premium account. She sent me...
Spotify Star
2883 Views
9 replies
0 likes
Is it possible to change account’s subscription to another account Device
Is it possible to change account’s subscription to another account Device
Spotify Star
236 Views
1 replies
0 likes
Hi - I am having this same problem. The downgrade message will not clear. I have paid for premium with a new card, but now I cannot access as this message. Locks all access. Please help!!!
Hi - I am having this same problem. The downgrade message will not clear. I have paid for premium with a new card, but now I cannot access as this message. Locks all access. Please help!!!
Moderator
680 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
246 Views
1 replies
0 likes
I’m paying for premium service still getting ads I paid 1099 a month should be without ads what can be done about this if they can’t be resolved I will cancel my subscription
I’m paying for premium service still getting ads I paid 1099 a month should be without ads what can be done about this if they can’t be resolved I will cancel my subscription
Moderator
293 Views
1 replies
0 likes
My partner has set up a duo account and invited me. I have an existing free service account but it will not allow me to join duo
My partner has set up a duo account and invited me. I have an existing free service account but it will not allow me to join duo
Spotify Star
283 Views
1 replies
0 likes
I am verified for student discount but when I click on payment option for premium it shows not eligible for plan.attached SS for reference.PlanPremiumCountryIndiaDeviceiPhone 13/LaptopOperating SystemiOS 17.2.1/Windows 11 My Question or IssueHelp me ...
I am verified for student discount but when I click on payment option for premium it shows not eligible for plan. attached SS for reference. Plan Premium Country India Device iPhone 13/Laptop ...
Spotify Star
295 Views
1 replies
0 likes
Quiero saber porqué si el 12 de febrero 2024 me descontaron de mi tarjeta de débito el cobro, ahora xon fecha 15/02 lo realizan nuevamente.
Quiero saber porqué si el 12 de febrero 2024 me descontaron de mi tarjeta de débito el cobro, ahora xon fecha 15/02 lo realizan nuevamente.
Moderator
294 Views
1 replies
0 likes
I am manager but when she tries to log in email is taken
I am manager but when she tries to log in email is taken
Spotify Star
293 Views
1 replies
1 likes
PlanHi guys,My plan expires in 3 days and I want to renew it. I'm located in Argentina and for the last years I have always purchased a 6 or 12 months pack but now all I see is a month by month subscription. Have you removed the 6 m or 12 m subscript...
Plan Hi guys, My plan expires in 3 days and I want to renew it. I'm located in Argentina and for the last years I have always purchased a 6 or 12 months pack but now all I see is a month by ...
Casual Listener
1196 Views
4 replies
0 likes
No alcance a cancelar la prueba gratuita de spotify a tiempo y me cobro la renovacion, me gustaria recibir un reembolso ya que lo uso muy poco
No alcance a cancelar la prueba gratuita de spotify a tiempo y me cobro la renovacion, me gustaria recibir un reembolso ya que lo uso muy poco
Moderator
295 Views
1 replies
0 likes
My friend gave me an premium activation code on Jan. 13th, I used it at the same day. I made a mistake that I used it before I register the Spotify account. I register the account later, the status was changed to "Processing". However, till now, the ...
My friend gave me an premium activation code on Jan. 13th, I used it at the same day. I made a mistake that I used it before I register the Spotify account. I register the account later, the status w...
Spotify Star
296 Views
1 replies
0 likes
Hola, compré por equivocación el plan familiar y quice cambiarme al plan individual, traté de hacer el cambio y resulta que ahora tengo dos planes, me cobraron doble, uno por el familiar y otro por el individual. ¿Cómo hago para cancelar el familiar ...
Hola, compré por equivocación el plan familiar y quice cambiarme al plan individual, traté de hacer el cambio y resulta que ahora tengo dos planes, me cobraron doble, uno por el familiar y otro por ...
Moderator
456 Views
1 replies
0 likes
