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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130708 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62498 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
241832 Views
149 replies
13 likes
Hi, i have been a Premium subscriber for years, but the pasts few months i have been getting Ads on podcasts and its been getting more and more frequent.I am not talking about sponsor reads (where the podcaster reads out a sponsor message), i am talk...
Hi, i have been a Premium subscriber for years, but the pasts few months i have been getting Ads on podcasts and its been getting more and more frequent. I am not talking about sponsor reads (where ...
Casual Listener
6203 Views
8 replies
7 likes
The first was on the 10th of this month but I go a notification to change my payment method after being charged. I did today and got charged again.
The first was on the 10th of this month but I go a notification to change my payment method after being charged. I did today and got charged again.
Spotify Star
372 Views
3 replies
0 likes
PlanPremiumCountrySweden DevicePixel 7 ProOperating SystemAndroid 14 My Question or IssueI keep getting served banners advertising Premium Duo when I open my library, even if I am a Premium subscriber and I have dismissed the banner countless times.T...
Plan Premium Country Sweden Device Pixel 7 Pro Operating System Android 14 My Question or Issue I keep getting served banners advertising Premium Duo when I open my library, ...
Newbie
771 Views
6 replies
0 likes
Hola para saber sobre un cobro que se me hizo por el monto de 53.32 que no tiene nada que ver con mi plan. Tengo una cuenta premiun familiar. Como haria para reponerme este cobro, tengo para mandar imagen de la misma. Si me ayudan con esto, soy de Pa...
Hola para saber sobre un cobro que se me hizo por el monto de 53.32 que no tiene nada que ver con mi plan. Tengo una cuenta premiun familiar. Como haria para reponerme este cobro, t...
Spotify Star
453 Views
1 replies
0 likes
I left Spotify because you increased my payment when I changed my credit card details and somehow I now get spam Spotify offering me to sign up again for free but asking my account and persoanl details.How did they know I left Spotify and how did the...
I left Spotify because you increased my payment when I changed my credit card details and somehow I now get spam Spotify offering me to sign up again for free but asking my account and persoanl detai...
Spotify Star
252 Views
1 replies
0 likes
PlanDuo/PremiumCountryEgyptDeviceIPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy monthly payment failed. I checked, there is enough money on a card and it’s working. When I was trying to update my payment ...
Plan Duo/Premium Country Egypt Device IPhone 12 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My monthly payment failed. I checked, there is...
Visitor
19568 Views
16 replies
1 likes
my child brought premium only a few hours ago on my card without my permission, could i get my money back since i didn’t use it for a month
my child brought premium only a few hours ago on my card without my permission, could i get my money back since i didn’t use it for a month
Spotify Star
271 Views
1 replies
0 likes
I subscribed to Spotify premium in France, and I recently moved to Canada, so I'd like to use my Canadian credit card to pay my subscription. I click the "change country" button on the page where I can enter my credit card infos, and it redirect me t...
I subscribed to Spotify premium in France, and I recently moved to Canada, so I'd like to use my Canadian credit card to pay my subscription. I click the "change country" button on the page where I c...
Spotify Star
347 Views
1 replies
0 likes
I am in USA, using a credit card from USA. I am not able to upgrade to premium. I am receiving card and country different error. PlanFreeCountryusaDevices21Operating System My Question or Issue
I am in USA, using a credit card from USA. I am not able to upgrade to premium. I am receiving card and country different error. Plan Free Country usa Device s21 Operating ...
Spotify Star
269 Views
1 replies
0 likes
A mi compañero si lo deja ya que le envíe la invitación y accedió sin problemas. Pero a mi no se me actualiza y sigo sin poder acceder al plan dúo
A mi compañero si lo deja ya que le envíe la invitación y accedió sin problemas. Pero a mi no se me actualiza y sigo sin poder acceder al plan dúo
Spotify Legend
276 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had to update my debit card info & some how activated an individual account. I switched it ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had t...
Spotify Star
289 Views
1 replies
0 likes
I have a premium subscription and saw the promo for Duo Trial show up a few times. My gf would like a spotify premium to make use of the new audio book feature. Is it possible to get the Duo Trial offer again? Thank you!
I have a premium subscription and saw the promo for Duo Trial show up a few times. My gf would like a spotify premium to make use of the new audio book feature. Is it possible to get the Duo Trial of...
Newbie
24718 Views
3 replies
1 likes
My wife lives in mexico but cant use spotify duo link. can i get my refund since my wife is not using the second account and stay with 1 premium account? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...
My wife lives in mexico but cant use spotify duo link. can i get my refund since my wife is not using the second account and stay with 1 premium account? Plan Free/Premium Country D...
Moderator
296 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
257 Views
1 replies
0 likes
My wife can’t find our address even though she writes everything correctly, she writes that she is trying to cheat and use someone else’s link
My wife can’t find our address even though she writes everything correctly, she writes that she is trying to cheat and use someone else’s link
Moderator
246 Views
1 replies
0 likes
I paid for premium once and cancelled it soon after now I am on a family plan. I deleted all my cards and am still getting charged wth?PlanFree/Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wi...
I paid for premium once and cancelled it soon after now I am on a family plan. I deleted all my cards and am still getting charged wth? Plan Free/ Country Device (iPhone 8, Samsung Galax...
Spotify Legend
282 Views
1 replies
0 likes
PlanDuoCountryUnited StatesDeviceVariousOperating SystemVarious My Question or IssueI am currently on Spotify Duo, if I change my subscription to a solo subscription the day after I pay for Duo. Will my duo still have spotify premium until the next p...
Plan Duo Country United States Device Various Operating System Various My Question or Issue I am currently on Spotify Duo, if I change my subscription to a solo subscription the day ...
Spotify Star
379 Views
1 replies
0 likes
My payment card expired and I lost my premium, when I renewed the data of my new card I could not subscribe again
My payment card expired and I lost my premium, when I renewed the data of my new card I could not subscribe again
Spotify Legend
271 Views
1 replies
0 likes
PlanPremium IndividualCountryEnglandDevice(Samsung Galaxy S10+, Samsung Galaxy Tab S8 Ultra)Operating System(Android Snow Cone, Android Tiramisu) My Question or IssueI recently deleted my Facebook account (permanently) but I forgot that it was the ac...
Plan Premium Individual Country England Device (Samsung Galaxy S10+, Samsung Galaxy Tab S8 Ultra) Operating System (Android Snow Cone, Android Tiramisu) My Question or Issue ...
Spotify Star
307 Views
1 replies
0 likes
When I logged into my account after I upgraded to Duo, all of my playlists are gone. I checked "Recover my playlists" and there are no playlists listed there. How do I get my playlists back?
When I logged into my account after I upgraded to Duo, all of my playlists are gone. I checked "Recover my playlists" and there are no playlists listed there. How do I get my playlists back?
Not applicable
1231 Views
3 replies
0 likes
