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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149246 Views

69 replies

10 likes

Premium for Family
  • 149246 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94843 Views

89 replies

4 likes

  • 94843 Views
  • 89 replies
  • 4 likes

me cobraron un plan diferente

En el mes de Enero contrate el plan para estudiantes y me apareció una leyenda que permanecería así por un año, se me hizo el cargo correspondiente de $**bleep** ese mes a mi tarjeta, ya que tengo domiciliado el servicio y en el mes de febrero se me ...

Casual Listener

En el mes de Enero contrate el plan para estudiantes y me apareció una leyenda que permanecería así por un año, se me hizo el cargo correspondiente de $**bleep** ese mes a mi tarjeta, ya que tengo do...

osornios

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Cambio de suscripción de estudiantes a individual en medio del pago

Estaba intentando renovar mi plan premium estudiantes y cuando termino de pagarlo me aparece que pagué el premium individual. ¿Hay alguna manera de hacer el cambio de tipo de premium? Y si se puede si se podría lograr que me reembolsen la diferencia ...

Newbie

Estaba intentando renovar mi plan premium estudiantes y cuando termino de pagarlo me aparece que pagué el premium individual. ¿Hay alguna manera de hacer el cambio de tipo de premium? Y si se puede s...

osornios

Spotify Star

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

My partner can't join my spotify duo account

I just changed my subscription from Premium to Duo but my partner gets the error message "you seem not to be in the same country" when answering to the invitation. We are both at the same address, also for payments. Thank you in advance!

Casual Listener

I just changed my subscription from Premium to Duo but my partner gets the error message "you seem not to be in the same country" when answering to the invitation. We are both at the same address, al...

ChooseAGoodUsername

Roadie

520 Views

4 replies

0 likes

  • 520 Views
  • 4 replies
  • 0 likes

Resulta que pague el plan premium individual y me descontaron la plata dela

Pague la cuenta premium individual me descontaron la plata de la cuenta pero Spotify me dice que uno un error en el pago y no se activó la cuenta

Visitor

Pague la cuenta premium individual me descontaron la plata de la cuenta pero Spotify me dice que uno un error en el pago y no se activó la cuenta

Bittencourt

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

can i change from Premium Individual to Premium Student

I would like to have the test premium. I'm a student and I'm waiting to get it confirmed.

Visitor

I would like to have the test premium. I'm a student and I'm waiting to get it confirmed.

Bittencourt

Spotify Star

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution In want to change subscription to premium ad-free. No more trial

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Luan

Spotify Star

512 Views

3 replies

0 likes

  • 512 Views
  • 3 replies
  • 0 likes

Superuser Contribution You stopped my student subscription

You stopped my student subscription claiming that I didn't prove my student status. Then I had a problem when I tried to do it again. In the end, I successfully mailed sheerid and they replied that I had subscribed to Spotify on time. Can you check i...

Visitor

You stopped my student subscription claiming that I didn't prove my student status. Then I had a problem when I tried to do it again. In the end, I successfully mailed sheerid and they replied that I...

MihailY

Moderator

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Cobrança duplicada

Cobraram a mesma conta duas vezes

Visitor

Cobraram a mesma conta duas vezes

Bittencourt

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

I'm a premium user but somehow I'm not registered as one.

I'm a premium mini user. I purchased the 1-week plan. It was supposed to be over at 9th of March 2024, but for some reason I'm no longer a premium user on the 5th of March 2024. What the hell is going on???

Newbie

I'm a premium mini user. I purchased the 1-week plan. It was supposed to be over at 9th of March 2024, but for some reason I'm no longer a premium user on the 5th of March 2024. What the hell is goin...

Billy-J

Spotify Star

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution cancel

PlanFree/PremiumCountry Cancellation upon deathWhere can I find information about canceling a contract if a subscriber dies while using a billing service such as a premium plan? If there is no agency in the country, such as Japan, and the surviving f...

Regular

Plan Free/Premium Country   Cancellation upon death Where can I find information about canceling a contract if a subscriber dies while using a billing service such as a premium plan? If the...

i2da

Regular

2375 Views

11 replies

0 likes

  • 2375 Views
  • 11 replies
  • 0 likes

Free trial email code not being received

PlanFree/PremiumCountryUnited StatesDeviceiPhone XSOperating SystemiOS 17.2.1 My Question or IssueI am trying to redeem the offer of a 4 months free trial as seen in this link (https://www.spotify.com/us/ppt/tinder/), but it says I need to use a code...

Casual Listener

  Plan Free/Premium Country United States Device iPhone XS Operating System iOS 17.2.1   My Question or Issue I am trying to redeem the offer of a 4 months free trial as seen in ...

Billy-J

Spotify Star

1261 Views

3 replies

0 likes

  • 1261 Views
  • 3 replies
  • 0 likes

I fo have problem with address for Duo plan

PlanFree/PremiumCountrySlovakiaDeviceOnePlus Nord 2 5GOperating SystemOxygen OS 13 My Question or IssueMy husband is trying to invite me to his premium plan Duo but first I have to confirm my address. my account is set up for Slovakia, same as my hus...

Visitor

Plan Free/Premium Country Slovakia Device OnePlus Nord 2 5G Operating System Oxygen OS 13   My Question or Issue My husband is trying to invite me to his premium plan Duo but first I h...

Maxim

Spotify Star

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Spotify Premium with Card from store

PlanPremiumCountryGermanyDevice(Samsung Galaxy A20e)Operating System(Android) My Question or IssueHello, almost exactly a year ago I bought Spotify Premium in a store for €100 and my subscription is about to expire. I only have a few days left and I ...

Visitor

Plan Premium Country Germany Device (Samsung Galaxy A20e) Operating System (Android)   My Question or Issue Hello, almost exactly a year ago I bought Spotify Premium in a store for €10...

Maxim

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Cuando quiero pagar Spotify me sale un error.

(No reúnes los requisitos de este plan. Aquí tienes otras formas de pasarte a Premium.) Este es el error que me sale.

Newbie

(No reúnes los requisitos de este plan. Aquí tienes otras formas de pasarte a Premium.) Este es el error que me sale.  

Bittencourt

Spotify Star

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

I forgot to cancel my free trial

As it seems in the title, I forgot to cancel my free trial and has just took Premium payment from my card. If I cancel my Premium membership now, can I get a refund?

Casual Listener

As it seems in the title, I forgot to cancel my free trial and has just took Premium payment from my card. If I cancel my Premium membership now, can I get a refund?

JamesLittleman

Newbie

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Superuser Contribution How come all my playlists disappeared after after I upgraded to Premium?

After switching to Premium from Spotify Free I realized that all my playlists I made when I was using the free version were gone? Where did they go and if i switch back to the free plan will the playlists come back? pls help! i had so many songs on m...

Visitor

After switching to Premium from Spotify Free I realized that all my playlists I made when I was using the free version were gone? Where did they go and if i switch back to the free plan will the play...

ThisCommunitySucks

Community Legend

8146 Views

7 replies

0 likes

  • 8146 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to remove podcasts from my apps?

My apps on Windows 11 and on Android 14 show various podcasts as well as music titles. I subscribed to a few of the podcasts but have since found a podcast player I like more. How can I remove the podcast listings shown on my app screens? I can't eve...

Regular

My apps on Windows 11 and on Android 14 show various podcasts as well as music titles. I subscribed to a few of the podcasts but have since found a podcast player I like more. How can I remove the ...

OneDave1

Regular

2608 Views

5 replies

0 likes

  • 2608 Views
  • 5 replies
  • 0 likes