Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114360 Views
- 72 replies
- 9 likes
- 114360 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13817 Views
- 27 replies
- 2 likes
- 13817 Views
- 27 replies
- 2 likes
Subscription
Is there a way to pay for my subscription for the whole year rather than monthly?
- Is there a way to pay for my subscription for the whole year rather than monthly?
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- Spotify Star
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify student premium hulu account logged me out
Hi, I am subscribed to the student spotify premium which includes showtime and hulu. However, when I tried to go on hulu this morning, it logged me out and said I did not have a valid subscription. I checked my spotify account and it said hulu should...
- Hi, I am subscribed to the student spotify premium which includes showtime and hulu. However, when I tried to go on hulu this morning, it logged me out and said I did not have a valid ...
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- Visitor
- 2369 Views
- 14 replies
- 0 likes
- 2369 Views
- 14 replies
- 0 likes
Superuser Contribution Jak dostać zwrot pieniędzy za spotify premiom
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 694 Views
- 1 replies
- 0 likes
- 694 Views
- 1 replies
- 0 likes
Superuser Contribution ik wil mijn spotify weer opnieuw aboneren maar krijg alleen maar 2 maanden
ik heb voorheen spotify gratis gehad na 6 maanden ben ik ermee gestopt en spotify met reclame geluisterd nu wil ik weer opnieuw gaan betalen maar dit lukt niet omdat ik telkens weer 2 maanden gratis krijg en als ik dit accepteer dan krijg ik weer de ...
- ik heb voorheen spotify gratis gehad na 6 maanden ben ik ermee gestopt en spotify met reclame geluisterd nu wil ik weer opnieuw gaan betalen maar dit lukt niet omdat ik telkens weer 2 maanden gratis ...
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- Moderator
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron 2 veces
PlanDe primera calidadpaisArgentinaDispositivoiPhone 7sistema operativoiOSMi pregunta o problemaEl día de hoy 23/06/2023 al intentar abonar mi suscripción con la tarjeta de debito se realizo 2 veces el cobro, necesito recuperar el dinero que se debit...
- Plan De primera calidad pais Argentina Dispositivo iPhone 7 sistema operativo iOS Mi pregunta o problema El día de hoy 23/06/2023 al intentar abonar mi suscripción con la tarjeta de debito s...
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- Moderator
- 256 Views
- 3 replies
- 0 likes
- 256 Views
- 3 replies
- 0 likes
Changing country
PlanPremium CountryColombiaDeviceIphone 11Operating SystemiOS 16 My Question or IssueHello, i have tried to change the country of spotify from US to Colombia because im on vacation here for a couple months and i need to pay my subscription with the l...
- Plan Premium Country Colombia Device Iphone 11 Operating System iOS 16 My Question or Issue Hello, i have tried to change the country of spotify from US to Colombia because im ...
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- Community Legend
- 502 Views
- 3 replies
- 0 likes
- 502 Views
- 3 replies
- 0 likes
Superuser Contribution Problemas con el cobro de mi cuenta premium
HolaAlguien me puede ayudar, me están cobrando dos veces la cuenta premium, necesito saber cómo hacer para que me hagan el reembolso en mi cuenta de banco. Agradezco quien me pueda ayudar.
- Hola Alguien me puede ayudar, me están cobrando dos veces la cuenta premium, necesito saber cómo hacer para que me hagan el reembolso en mi cuenta de banco. Agradezco quien me pueda ayudar.
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- Moderator
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Superuser Contribution No me deja pagar
Buenas tardes quiero volver a pagar mi plan primium pero no me deja porque me dice q ya pace la prueba del mes gratis pero no tengo ninguna opción para pagar son tener el mes como puede hacer??
- Buenas tardes quiero volver a pagar mi plan primium pero no me deja porque me dice q ya pace la prueba del mes gratis pero no tengo ninguna opción para pagar son tener el mes como puede...
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- Moderator
- 270 Views
- 1 replies
- 0 likes
- 270 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium KPN stopped payment
Hi, I had a premium subscription within my Telfort mobile phone payments, but then KPN took over Telfort. Now I have stopped the payment for premium because I want to switch to spotify DUO and this cannot be arranged with KPN. So I wanted to end the ...
- Hi, I had a premium subscription within my Telfort mobile phone payments, but then KPN took over Telfort. Now I have stopped the payment for premium because I want to switch to spotify DUO a...
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- Moderator
- 376 Views
- 5 replies
- 0 likes
- 376 Views
- 5 replies
- 0 likes
Cannot upgrade subscription via App nor via Web
I've been trying to upgrade my subscription for well over an hour now and the website says to go to the app to change plans. The app lets me select the plan then just goes blank. No errors no nothing. Why on earth can I not select plan via the websit...
- I've been trying to upgrade my subscription for well over an hour now and the website says to go to the app to change plans. The app lets me select the plan then just goes blank. No errors no n...
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- Spotify Star
- 445 Views
- 3 replies
- 0 likes
- 445 Views
- 3 replies
- 0 likes
Duo new person invite not working
I moved from the Netherlands to Sweden. In the Netherlands I had a Duo subscription with a person on the address where I lived. Now that I moved to Sweden I want to invite a new person that I live with now here in Sweden (previous person is removed)....
- I moved from the Netherlands to Sweden. In the Netherlands I had a Duo subscription with a person on the address where I lived. Now that I moved to Sweden I want to invite a new person that I live wi...
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- Spotify Star
- 209 Views
- 3 replies
- 0 likes
- 209 Views
- 3 replies
- 0 likes
Money deducted from bank account but premium was taken off my account.
PlanPremiumCountryIndiaDeviceSamsung galaxy J8 and a windows laptop.Operating SystemAndroid 10, windows 11 My Question or IssueIts been more a bit over three years since I have been using spotify premium and about 2 years with the monthly (previously...
- Plan Premium Country India Device Samsung galaxy J8 and a windows laptop. Operating System Android 10, windows 11 My Question or Issue Its been more a bit over three years si...
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- Casual Listener
- 350 Views
- 1 replies
- 0 likes
- 350 Views
- 1 replies
- 0 likes
e gift card not working. gift for fathers day to upgrade to premium.
Cant find a phone number or contact to speak with a customer service rep
- Cant find a phone number or contact to speak with a customer service rep
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Why am I being charged $16.99 for next billing when premium is only $14.99?
I am currently on a premium trial (individual). Today I redeemed my gift card valid for 3 months subscription. I am aware that this overrides my free trial. When I checked my plan, it said that on the next billing, I will be charged $16.99. Is there ...
- I am currently on a premium trial (individual). Today I redeemed my gift card valid for 3 months subscription. I am aware that this overrides my free trial. When I checked my plan, it said that ...
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- Moderator
- 663 Views
- 1 replies
- 0 likes
- 663 Views
- 1 replies
- 0 likes
Superuser Contribution Cobrado a mais
Fui cobrada 2 vezes no mesmo mês
- Fui cobrada 2 vezes no mesmo mês
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- Moderator
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Charged for premium and premium duo
Hi, I signed up for premium duo and it has been working fine however my account still states I am on pri, I have been billed the 9.99 for it but also now have a pending transaction for 13.99 for duo too. Any ideas on what is going on? TIA
- Hi, I signed up for premium duo and it has been working fine however my account still states I am on pri, I have been billed the 9.99 for it but also now have a pending transaction for 13.99 for duo ...
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- Moderator
- 337 Views
- 1 replies
- 0 likes
- 337 Views
- 1 replies
- 0 likes
horribly lacking support
why is there no chat function or live help option? why is it that when I'm having an issue with this service, even though I pay money for it, my only option is to post a message to a forum like this is 2002 and hope that some random stranger takes pi...
- why is there no chat function or live help option? why is it that when I'm having an issue with this service, even though I pay money for it, my only option is to post a message to a forum like this ...
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- Casual Listener
- 190 Views
- 2 replies
- 0 likes
- 190 Views
- 2 replies
- 0 likes
I have paid for monthly subscription but isn’t activated yet
Payment also deducted. You either activate it or refund me.
- Payment also deducted. You either activate it or refund me.
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- 156 Views
- 0 replies
- 0 likes
- 156 Views
- 0 replies
- 0 likes
Solved!! Why isn’t my gift card code working
For Christmas, my mom got 2 6 month premium subscription gift cards. 1 worked, but it has run out. I keep trying the code for the second one but it says it’s invalid. The card has never been used before, and I have tried the code multiple times and r...
- For Christmas, my mom got 2 6 month premium subscription gift cards. 1 worked, but it has run out. I keep trying the code for the second one but it says it’s invalid. The card has never been used bef...
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- Spotify Star
- 413 Views
- 5 replies
- 0 likes
- 413 Views
- 5 replies
- 0 likes
Can't pay for premium
It won't let me pay with my card. Keeps giving ne an error. I have funds in my account and I have used the exact same card to pay for premium before. Done everything listed in the articles. Tried on mobile and on PC even in inkognito mode through the...
- It won't let me pay with my card. Keeps giving ne an error. I have funds in my account and I have used the exact same card to pay for premium before. Done everything listed in the articles. Tried on ...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes