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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67619 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132770 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68546 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251549 Views
155 replies
13 likes
After some time of using spotify on mac, apart from the normal hearing ads that are present for free users, there are also some ads that show up as a pop-up window in middle. Though they can be closed by a click, but just want to know if buying premi...
After some time of using spotify on mac, apart from the normal hearing ads that are present for free users, there are also some ads that show up as a pop-up window in middle. Though they can be close...
Spotify Star
235 Views
1 replies
0 likes
I have a £60 Spotify premium voucher. I also have a Premium acc9unt. How do i use the voucher? It looks like I need t cancel my account, use the voucher until it expires, an then resubscribe. But surely there is an easier way?
I have a £60 Spotify premium voucher. I also have a Premium acc9unt. How do i use the voucher? It looks like I need t cancel my account, use the voucher until it expires, an then resubscribe. But sur...
Spotify Star
388 Views
1 replies
0 likes
Here in my job,we need to change the payment method for a new credit card with a new carholder. So we would need as well to change de invoice/receipt info for the new cardholder. Please if you could tell me how to do this. THX
Here in my job,we need to change the payment method for a new credit card with a new carholder. So we would need as well to change de invoice/receipt info for the new cardholder. Please if you could ...
Spotify Star
341 Views
1 replies
0 likes
I paid for Spotify premium online as you cannot do it via the app. I have then logged in on my Spotify app and I am not on premium
I paid for Spotify premium online as you cannot do it via the app. I have then logged in on my Spotify app and I am not on premium
Spotify Star
502 Views
1 replies
0 likes
I don not remember the username, email, or password for the account but I need to cancel my subscription.
I don not remember the username, email, or password for the account but I need to cancel my subscription.
Spotify Star
569 Views
1 replies
0 likes
I need help please.Two payments have been taken a week apart.17.99 for a Family Subscription I thought I'd cancelled and 10.99 for a single account I still want to use.How do I get in contact with the people to correct this?All the help topics don't ...
I need help please. Two payments have been taken a week apart. 17.99 for a Family Subscription I thought I'd cancelled and 10.99 for a single account I still want to use. How do I get in contact w...
Spotify Star
385 Views
1 replies
0 likes
Fiz alteração do plano Premium para o plano universitário, mas ainda está descontando o valor do plano Premium.
Fiz alteração do plano Premium para o plano universitário, mas ainda está descontando o valor do plano Premium.
Spotify Star
265 Views
1 replies
0 likes
Pague 19.1.23 premium fliar pero no me sale en ninguna de las cuentas asociadas a el correo que pague
Pague 19.1.23 premium fliar pero no me sale en ninguna de las cuentas asociadas a el correo que pague
Moderator
237 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I try and play my playlist with only songs by The Smiths on it, the app sie...
Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every...
Moderator
311 Views
1 replies
0 likes
요금제 결제를 하려고 하는데 국가가 일치하지 않는다고 합니다다른 카드로도 시도 해봤는데 문제가 해결되지 않아요
요금제 결제를 하려고 하는데 국가가 일치하지 않는다고 합니다 다른 카드로도 시도 해봤는데 문제가 해결되지 않아요
Moderator
1325 Views
1 replies
0 likes
15 hours a month isn't very much. Is there a way that a single user can pay for more listening time?. iPhone SE. Have a separate Hulu account.
15 hours a month isn't very much. Is there a way that a single user can pay for more listening time?. iPhone SE. Have a separate Hulu account.
Spotify Star
521 Views
1 replies
0 likes
PlanFreeCountryEGDeviceWindows 10, ChromeOperating SystemWindows 10 My Question or Issuewhen trying to add credit card, the three dots of loading appear but nothing happens forever.
Plan Free Country EG Device Windows 10, Chrome Operating System Windows 10 My Question or Issue when trying to add credit card, the three dots of loading appear but nothing h...
Visitor
9728 Views
10 replies
1 likes
How do I stop my premium family subscription and change to duo?
How do I stop my premium family subscription and change to duo?
Moderator
331 Views
1 replies
0 likes
Edward, I am in France and I have premium, I need to register a new credit card and you will not accept it, the card is accepted elsewhere, there is no help for this on your site.
Edward, I am in France and I have premium, I need to register a new credit card and you will not accept it, the card is accepted elsewhere, there is no help for this on your site.
Visitor
1422 Views
2 replies
0 likes
Hi, i pay for a premium account. Several of the podcasts I listen to regularly begins with, gets interrupted by and ends with commercials. Why is that? As a premium customer I pay for the content not to contain commercials and advertising.
Hi, i pay for a premium account. Several of the podcasts I listen to regularly begins with, gets interrupted by and ends with commercials. Why is that? As a premium customer I pay for the content not...
Visitor
686 Views
3 replies
3 likes
Is there a way to tell what partner is associated with your account so you can update the payment info? I know which credit Card I use but it needs to be changed...I cant see what partner I started with.My Question or Issue
Is there a way to tell what partner is associated with your account so you can update the payment info? I know which credit Card I use but it needs to be changed...I cant see what partner I sta...
Spotify Star
586 Views
1 replies
0 likes
Hello, I would like to know if the $10 gift cards still work even if the price has increased to $10.99 Thanks you!!
Hello, I would like to know if the $10 gift cards still work even if the price has increased to $10.99 Thanks you!!
Moderator
6468 Views
3 replies
0 likes
Hi everyone, I am Iraqi music enthusiast and I appreciate Spotify team for supporting Iraq, finally we are able to use Spotify services here. However, we have one issue which is payment methods, most of us don’t use Visa or Mastercard, and our most p...
Hi everyone, I am Iraqi music enthusiast and I appreciate Spotify team for supporting Iraq, finally we are able to use Spotify services here. However, we have one issue which is payment...
Newbie
1859 Views
2 replies
1 likes
Unable to change my credit card for another subscription.
Unable to change my credit card for another subscription.
Spotify Star
260 Views
1 replies
0 likes
Plan:PremiumCountry- usa DeviceIphone 13 pro Have had spotify premium for years. Always buy the annual gift card. Bought a gift card again to renew for the year. And it wont let me redeem the $99 gift card. Error states “you cant apply this premium c...
Plan: Premium Country- usa Device Iphone 13 pro Have had spotify premium for years. Always buy the annual gift card. Bought a gift card again to renew for the year. And it wont l...
Spotify Star
2027 Views
1 replies
1 likes
