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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71899 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135474 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
75235 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
259551 Views
156 replies
13 likes
I have spotify premium, and want to change to spotify family. When I choose manage subscription, and click on family, it says that it's not available.
I have spotify premium, and want to change to spotify family. When I choose manage subscription, and click on family, it says that it's not available.
Spotify Star
302 Views
1 replies
0 likes
PlanStudent/PremiumCountryUkraineDevicePhone, PCOperating SystemAndroid 13, Windows 10 My Question or IssueHello, I have always had a student subscription, but for the last 3 months for some reason I have had a regular subscription for $5, I have not...
Plan Student/Premium Country Ukraine Device Phone, PC Operating System Android 13, Windows 10 My Question or Issue Hello, I have always had a student subscription, but for the l...
Casual Listener
469 Views
2 replies
1 likes
fazem 3 meses que estou pagando minha conta premium individual, porém não estou usando, pois não tenho acesso a ela, a 3 meses eu fui assaltado e perdi o acesso ao meu numero de telefone, por isso não consigo cancela-lo
fazem 3 meses que estou pagando minha conta premium individual, porém não estou usando, pois não tenho acesso a ela, a 3 meses eu fui assaltado e perdi o acesso ao meu numero de telefone, por isso nã...
Spotify Star
250 Views
1 replies
0 likes
I am trying to resume my premium membership, but when I click to go to the payment page, I get directed to the UK page. I have tried to re-save my profile (it has always said the US), but I still get directed to the UK page.
I am trying to resume my premium membership, but when I click to go to the payment page, I get directed to the UK page. I have tried to re-save my profile (it has always said the US), but I still get...
Moderator
411 Views
2 replies
0 likes
I got coupon from flipcart because of my purchase of a phone. Applying that coupon also i got charged for premium. Need my refund.
I got coupon from flipcart because of my purchase of a phone. Applying that coupon also i got charged for premium. Need my refund.
Moderator
253 Views
1 replies
0 likes
o cartão que eu estou usando não funciona
o cartão que eu estou usando não funciona
Moderator
259 Views
1 replies
0 likes
Eu acabei nem usando a conta premium, minutos depois eu já quis cancelar
Eu acabei nem usando a conta premium, minutos depois eu já quis cancelar
Moderator
248 Views
1 replies
0 likes
ik wil inloggen ik heb vandaag betaald voor een maand premium accountmaar kan er niet inkomen waarom is het zo moeilijk gemaakt ik betaal dus moet ik gewoon naar muziek downloaden kunnen gaan
ik wil inloggen ik heb vandaag betaald voor een maand premium account maar kan er niet inkomen waarom is het zo moeilijk gemaakt ik betaal dus moet ik gewoon naar muziek downloaden kunnen gaan
Moderator
315 Views
1 replies
0 likes
I was a previous member with the student Spotify premium plan where we were giving a showtime subscription as well. When the partnership was ended the subscription had ended. I recently wanted to gain access to that account and subscribe again but it...
I was a previous member with the student Spotify premium plan where we were giving a showtime subscription as well. When the partnership was ended the subscription had ended. I recently wanted to gai...
Moderator
360 Views
1 replies
0 likes
Spotify has charged me 21 dollars and 98 cents and I don’t have Spotify premium on any of my accounts. Please refund me.
Spotify has charged me 21 dollars and 98 cents and I don’t have Spotify premium on any of my accounts. Please refund me.
Spotify Star
705 Views
1 replies
0 likes
I recently paid for 12 months to subscribe the Individual plan but now planning to change to the Family plan. The tricky part is I paid through a third party, Touch n Go e-wallet. How to proceed?
I recently paid for 12 months to subscribe the Individual plan but now planning to change to the Family plan. The tricky part is I paid through a third party, Touch n Go e-wallet. How to proceed?
Spotify Star
385 Views
1 replies
0 likes
Upgraded to premium I can download albums now but still getting annoying advertisements
Upgraded to premium I can download albums now but still getting annoying advertisements
Moderator
342 Views
1 replies
0 likes
PlanPremium DuoCountryUSDeviceiPhone and Xbox Series S Got Premium Duo for my wife and I, she is getting ads while listening to music. Not podcasts, music. We aren't paying for duo to get ads.
Plan Premium Duo Country US Device iPhone and Xbox Series S Got Premium Duo for my wife and I, she is getting ads while listening to music. Not podcasts, music. We aren't paying for duo...
Moderator
289 Views
1 replies
0 likes
I'm getting the error "Your payment method and country don't match" even though my country is set to the UAE and I am using a UAE card.
I'm getting the error "Your payment method and country don't match" even though my country is set to the UAE and I am using a UAE card.
Spotify Star
688 Views
3 replies
0 likes
Bonjour Je ne parviens pas à m'inscrire avec les identifiants de Bouygues Télécom chez qui j'ai souscris à l'abonnement Premium. L'application m identifie comme un abonnement gratuit avec de la publicité Bouygues Télécom m'a dit de vous contacter pou...
Bonjour Je ne parviens pas à m'inscrire avec les identifiants de Bouygues Télécom chez qui j'ai souscris à l'abonnement Premium. L'application m identifie comme un abonnement gratuit avec de l...
Moderator
709 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceiPhone 7Operating SystemiOS 13.6 My Question or IssueGood day, I joined Spotify on the 3 months Free Premuim Deal, where i registered and put up my credit Card as requested. In the mean time, before the first decud...
Plan Premium Country South Africa Device iPhone 7 Operating System iOS 13.6 My Question or Issue Good day, I joined Spotify on the 3 months Free Premuim Deal, where i registered and ...
Music Fan
13517 Views
36 replies
1 likes
I try to invite my wife into Duo. Due to work arrangements we live some days at the same place, some days at a different one. We're right now sitting next to each other in our address in Belgium and I'm trying to invite her. She has set her region to...
I try to invite my wife into Duo. Due to work arrangements we live some days at the same place, some days at a different one. We're right now sitting next to each other in our address in Belgium an...
Not applicable
2709 Views
13 replies
0 likes
Once I downloaded the mobile app it does not recognize that I signed up for the premium subscription and keeps playing Spotify free
Once I downloaded the mobile app it does not recognize that I signed up for the premium subscription and keeps playing Spotify free
Spotify Star
247 Views
1 replies
0 likes
it's not working, I've tried my card my sim card everything but it's not getting paid, it's say free plan, I've wanted to charge my premium plan and it's not charged
it's not working, I've tried my card my sim card everything but it's not getting paid, it's say free plan, I've wanted to charge my premium plan and it's not charged
Spotify Star
549 Views
1 replies
0 likes
In una mail, Spotify mi comunica che il mio pagamento è stato rifiutato e che se non aggiorno i miei dati di pagamento entro il 10.02.2024 mi verranno addebitati costi di chiusura di 49,99 euro. Ma è possibile? Sul mio account risulta che il prossimo...
In una mail, Spotify mi comunica che il mio pagamento è stato rifiutato e che se non aggiorno i miei dati di pagamento entro il 10.02.2024 mi verranno addebitati costi di chiusura di 49,99 euro. Ma è...
Moderator
585 Views
3 replies
0 likes
