Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 84990 Views
- 50 replies
- 4 likes
- 84990 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 10516 Views
- 24 replies
- 2 likes
- 10516 Views
- 24 replies
- 2 likes
Switching from Student to Premium
If i switch from student spotify/hulu plan to premium, will I lose hulu access?
- If i switch from student spotify/hulu plan to premium, will I lose hulu access?
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- Roadie
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Cambiar pais de la cuenta
Como puedo cambiar el pais que aparece en mi cuenta? Cree la cuenta en Estados Unidos, pero proximamente viajare a mi pais que es Colombia. No me permite cambiar el pais para poder pagar la oferta premium, ya que mi tarjeta de credito es de colombia....
- Como puedo cambiar el pais que aparece en mi cuenta? Cree la cuenta en Estados Unidos, pero proximamente viajare a mi pais que es Colombia. No me permite cambiar el pais para poder pagar la oferta pr...
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- 228 Views
- 0 replies
- 0 likes
- 228 Views
- 0 replies
- 0 likes
Online Banking Pin?
Why do I have to enter my personal online banking Pin in order to get Premium? I dont have to do this on other services and I dont see a reason to give you acces to my bank account
- Why do I have to enter my personal online banking Pin in order to get Premium? I dont have to do this on other services and I dont see a reason to give you acces to my bank account
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- 291 Views
- 0 replies
- 0 likes
- 291 Views
- 0 replies
- 0 likes
Payment failed; No answers given
Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried different postal codes i've tried logging in and out,...
- Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried di...
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- 150 Views
- 0 replies
- 0 likes
- 150 Views
- 0 replies
- 0 likes
Superuser Contribution Spotify Family acc Premium
Hi guys, i dont know why but for some reason i dont have spotify premium anymore the owner of the account said that he paid it.Can someone help me with that ?Even if you cant help me i want to say thank you.
- Hi guys, i dont know why but for some reason i dont have spotify premium anymore the owner of the account said that he paid it. Can someone help me with that ? Even if you cant help me i want to sa...
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
Help with 3 months for 0.99
Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried different postal codes i've tried logging in and out,...
- Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried di...
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- 148 Views
- 0 replies
- 0 likes
- 148 Views
- 0 replies
- 0 likes
Superuser Contribution Payment Failed
I can't suscribe to Premium, cause Spotify fails to process payment with ANY payment method. I've tried several different cards and it fails anyway. None of the cards I used are expired, and I checked if the numbers were wrong already. What happened?
- I can't suscribe to Premium, cause Spotify fails to process payment with ANY payment method. I've tried several different cards and it fails anyway. None of the cards I used are expired, and I checke...
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- Roadie
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Got Invited for Family from my sis got error - 3 when redeeming
Hi Team, I received an invitation from my sis. When I tried to redeem it, the website ask me to fill my name and my address which I put the same address as my sis but it kept returning me an error, 3 - Oops something went wrong, please try again. Ple...
- Hi Team, I received an invitation from my sis. When I tried to redeem it, the website ask me to fill my name and my address which I put the same address as my sis but it kept returning me an...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Superuser Contribution Card gets debited twice but i only have one subscribtion
For some strange reason my card has been debited twice for a long time now and just noticed it. How do i stop it and why is it happening? I've checked my acount and i only have one active subscription.
- For some strange reason my card has been debited twice for a long time now and just noticed it. How do i stop it and why is it happening? I've checked my acount and i only have one active subscriptio...
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- Roadie
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
Superuser Contribution Missing facebook premium
i just bought spotify premium account and connected it to my facebook. But i connect my facebook to my non-premium spotify account and suddenly the premium is gone and i can't sign it to my facebook. Help!!!
- i just bought spotify premium account and connected it to my facebook. But i connect my facebook to my non-premium spotify account and suddenly the premium is gone and i can't sign it to my facebook....
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- Roadie
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify asks for new credit card info, but "Continue" button spins forever.
Hi I've been a premium family subscriber for several years. I recently changed zip code (from 94022 to 48104) and have a new credit card with the new 48104 billing zip code. I received Spotify alert to change CC. I go to Change Payment Details and en...
- Hi I've been a premium family subscriber for several years. I recently changed zip code (from 94022 to 48104) and have a new credit card with the new 48104 billing zip code. I received Spotify ...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Superuser Contribution username login
hai, i have subscribe spotify family week ago,n i have change another device... when i relogin to my spotify its back to free, but in my Credit card bills tell me i has been charge with spotify family premium with id P040B19A1A, please tell me which ...
- hai, i have subscribe spotify family week ago,n i have change another device... when i relogin to my spotify its back to free, but in my Credit card bills tell me i has been charge with spotify famil...
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution I did upgrade my girlfriend's account thinking it was mine
I was going to do it for both of us, but was going to start with mine. When I just finished it, I saw the account wasn't mine. So I did the same procedure now using my Facebook. The card debited both. I'm still free and she is premium now. What do I ...
- I was going to do it for both of us, but was going to start with mine. When I just finished it, I saw the account wasn't mine. So I did the same procedure now using my Facebook. The card debited both...
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution Getting charged double for my subscription on 2 different credit card. Need to cancel service.
Getting charged double for my subscription on 2 different credit cards. Need to cancel service.
- Getting charged double for my subscription on 2 different credit cards. Need to cancel service.
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- Roadie
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Why was I charged $14.99 instead of $9.99?
Shomehow without my input or approval my account was changed from a premium account to a family plan. Even though I specifically signed up for a premium account and never chose a family plan. This is unacceptable. Why did this happen?
- Shomehow without my input or approval my account was changed from a premium account to a family plan. Even though I specifically signed up for a premium account and never chose a family plan. Th...
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- 130 Views
- 0 replies
- 1 likes
- 130 Views
- 0 replies
- 1 likes
Question for Canadians
Until now I have not had a Premium account. When staying in the USA, the service disconnects after 14 days. Will this problem go away if I upgrade to Premium?
- Until now I have not had a Premium account. When staying in the USA, the service disconnects after 14 days. Will this problem go away if I upgrade to Premium?
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Charged full price after signing up for .99 cent promotion.
I signed up for the three-month .99 cent promotion and was charged the full price + tax.
- I signed up for the three-month .99 cent promotion and was charged the full price + tax.
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- 133 Views
- 0 replies
- 0 likes
- 133 Views
- 0 replies
- 0 likes
student discount
my student informations are verified and I've got a mail about it. They send me a link but I cannot open it and verify the discount. Is it possible to resend a link?
- my student informations are verified and I've got a mail about it. They send me a link but I cannot open it and verify the discount. Is it possible to resend a link?
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- 102 Views
- 0 replies
- 0 likes
- 102 Views
- 0 replies
- 0 likes
How can I talk to someone that can help me
I need assistance from someone at Spotify! I’ve been charged for the premium subscription for over 2 years yet it quit working in June and I was still charged. I’d like a refund for he months I haven’t been able to listen to any of the music I wanted...
- I need assistance from someone at Spotify! I’ve been charged for the premium subscription for over 2 years yet it quit working in June and I was still charged. I’d like a refund for he months I haven...
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- 137 Views
- 0 replies
- 0 likes
- 137 Views
- 0 replies
- 0 likes
On 99 cent Premium deal. Want to upgrade to Family. Can I do so for just $5 more ($5.99) or would
I be charged the full $14.99 right now? I hate to wait 3 months, but want to make sure I get the advantage of the $.99 deal...
- I be charged the full $14.99 right now? I hate to wait 3 months, but want to make sure I get the advantage of the $.99 deal...
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- 127 Views
- 0 replies
- 0 likes
- 127 Views
- 0 replies
- 0 likes