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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69067 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133599 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70541 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
253972 Views
156 replies
13 likes
Help please! I am the manager of a family premium plan. I have succesfuly invited and installed a family account on one childs device but the other one wont work at all. I have sent them an invitation but when they go to accept the browser window ope...
Help please! I am the manager of a family premium plan. I have succesfuly invited and installed a family account on one childs device but the other one wont work at all. I have sent them an invitatio...
Community Legend
311 Views
1 replies
0 likes
I rang Vodafone a few times. This time the link worked for accessing the free Spotify . But then although I cancelled my own premium Spotify account..it keeps saying that I can't have the Vodafone free Spotify because I 'already have a premium accoun...
I rang Vodafone a few times. This time the link worked for accessing the free Spotify . But then although I cancelled my own premium Spotify account..it keeps saying that I can't have the Vodafone fr...
Newbie
449 Views
2 replies
0 likes
On December I had two debits in my credit card with the same value
On December I had two debits in my credit card with the same value
Community Legend
211 Views
1 replies
0 likes
I've tried 4 different credit/debit/prepaid cards and all of them keep getting the little red error box that says "Payment failed. Try again, or use a different payment method. Get help." I tried paying with PayPal three times to no avail. I've been ...
I've tried 4 different credit/debit/prepaid cards and all of them keep getting the little red error box that says "Payment failed. Try again, or use a different payment method. Get help."...
Newbie
243 Views
1 replies
0 likes
Good morning, Yesterday I bought the student suscription and uploaded my student documents in order to verify I'm a university student. Anyway, Spotify doesn't recognize me as a student. Could you help me with this problem? Thanks in advanced
Good morning, Yesterday I bought the student suscription and uploaded my student documents in order to verify I'm a university student. Anyway, Spotify doesn't recognize...
Spotify Star
598 Views
3 replies
0 likes
Can I start the subscription for Spotify later? I am using something different but would like to try out Spotify with this offer, but not while I have another service at the moment.
Can I start the subscription for Spotify later? I am using something different but would like to try out Spotify with this offer, but not while I have another service at the moment.
Spotify Star
301 Views
1 replies
0 likes
I've got some problems with the Student Premium. I registered to Spotify, logged in to my new account. I gave the datas of my credit card, my university and when they asked me to upload at least 2 of my documents to prove that I really visit that uni...
I've got some problems with the Student Premium. I registered to Spotify, logged in to my new account. I gave the datas of my credit card, my university and when they asked me to upload at least...
Spotify Star
203 Views
1 replies
0 likes
I’ve recently moved to UK but I don’t have a UK card yet. My Spotify account has changed countries from Australia to UK and I want to pay for a premium Subscription but it won’t accept any of my cards because they’re from Australia. Is there any way ...
I’ve recently moved to UK but I don’t have a UK card yet. My Spotify account has changed countries from Australia to UK and I want to pay for a premium Subscription but it won’t accept any of my card...
Spotify Star
279 Views
1 replies
0 likes
Hello! I can not manage my family account. Tried it on both PC an Ipad and the browser shows a black page.
Hello! I can not manage my family account. Tried it on both PC an Ipad and the browser shows a black page.
Newbie
390 Views
1 replies
0 likes
Tenho Premium e entrar nao Familiar, mas paguei trimestral. Como faco para ir para familiar? Preciso pagar novamente?
Tenho Premium e entrar nao Familiar, mas paguei trimestral. Como faco para ir para familiar? Preciso pagar novamente?
205 Views
0 replies
0 likes
i want to unsubscribe my premium, but cannot log in my accont bacause i have deleted it my Facebook acount.. what can i do.?
i want to unsubscribe my premium, but cannot log in my accont bacause i have deleted it my Facebook acount.. what can i do.?
200 Views
0 replies
0 likes
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...
Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did pu...
Spotify
864 Views
4 replies
0 likes
The 3 months for 99 cents deal is a scam or a big oversight. After hearing about this promo, I created a spotify account, and attempted to sign up for the 99 cents deal. However, I was forced to use the one-week free trial of Spotify Premium first. N...
The 3 months for 99 cents deal is a scam or a big oversight. After hearing about this promo, I created a spotify account, and attempted to sign up for the 99 cents deal. However, I was forced to use ...
351 Views
0 replies
0 likes
I received a promo for a year deal - pay 10 months now,get 12. On the promo page there's no button or link to order it (I actually searched for clickable items haha). In my account info it's also not one of the subscription options. How do I get it? ...
I received a promo for a year deal - pay 10 months now,get 12. On the promo page there's no button or link to order it (I actually searched for clickable items haha). In my account info it's also not...
Regular
761 Views
3 replies
0 likes
I have been charged for spotify premium for the last 4 months now but I do NOT have an account with you (or at least not one I have set up) please call me asap on 01865 305344 to rectify this! ThanksLil
I have been charged for spotify premium for the last 4 months now but I do NOT have an account with you (or at least not one I have set up) please call me asap on 01865 305344 to rectify this!  ...
Spotify Star
267 Views
1 replies
0 likes
Hi!for an error i created a family account with the wrong email address just 1 hour ago.can i ask i have my money back and create a new one?
Hi! for an error i created a family account with the wrong email address just 1 hour ago. can i ask i have my money back and create a new one?
Spotify Star
308 Views
1 replies
0 likes
I got a $30 giftcard for christmas and i was wondering if i can buy the premium deal with the giftcard. Or is it possible to buy the premium deal first and use my giftcard after 3months? cheers,Ben
I got a $30 giftcard for christmas and i was wondering if i can buy the premium deal with the giftcard. Or is it possible to buy the premium deal first and use my giftcard after 3months? che...
Not applicable
1087 Views
2 replies
0 likes
Cliquei no seja premium do anuncio do spotify para a promocao do 1,99 reais por 3 meses, entrei na minha conta, fiz o cadastro do pagamento e foi cobrado 16,90 reais e nao 1,99. Como faco o reembolso?
Cliquei no seja premium do anuncio do spotify para a promocao do 1,99 reais por 3 meses, entrei na minha conta, fiz o cadastro do pagamento e foi cobrado 16,90 reais e nao 1,99. Como faco o reembolso?
518 Views
0 replies
0 likes
Ola,Realizei a compra do Spotify Premium para duas contas e realizei o pagamento com o mesmo cartão.Uma conta a transação deu certo, mas na outra recebemos a informação que a conta ja havia utilizado a oferta, mas a cobrança debitou da mesma forma qu...
Ola, Realizei a compra do Spotify Premium para duas contas e realizei o pagamento com o mesmo cartão. Uma conta a transação deu certo, mas na outra recebemos a informação que a conta ja havia utili...
Newbie
6799 Views
5 replies
9 likes
Best, On the 13th of december i signed up for the 99 euro for 12 months deal.I see that the payment was made and the ammount has been deducted from my credit card.on my account details i see that this is active as the next payment date is 13-12-18 (n...
Best, On the 13th of december i signed up for the 99 euro for 12 months deal. I see that the payment was made and the ammount has been deducted from my credit card. on my account details i...
Casual Listener
343 Views
2 replies
0 likes
