Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 13003 Views
- 6 replies
- 0 likes
- 13003 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1292 Views
- 19 replies
- 1 likes
- 1292 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47204 Views
- 20 replies
- 3 likes
- 47204 Views
- 20 replies
- 3 likes
Superuser Contribution WITH ROGERS WIRELESS KICKED OFF PREMIUM
Hello all, I have been paying for Spotify Premium through my cell phone account with Rogers Wireless. For some reason yesterday I got kicked off premium and went to the Free Spotify. I want to be back on Spotify Premium without putting in my payment ...
- Hello all, I have been paying for Spotify Premium through my cell phone account with Rogers Wireless. For some reason yesterday I got kicked off premium and went to the Free Spotify. I want ...
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- Roadie
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Superuser Contribution Updating CC info for Premium without "Starting Premium for Family"
Hello, I'm trying to update my CC info however when I go to update my payment detail I enter my info and the only clickable link available is to "Start Premium for Family". I don't want to do this. I want to keep my $9.99 Premium account pricing and ...
- Hello, I'm trying to update my CC info however when I go to update my payment detail I enter my info and the only clickable link available is to "Start Premium for Family". I don't want to d...
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution Charging again after half a month?
I just recently re upped my student plan and activated Hulu. My account however says that I will be charged again on 10/14/17 when my plan renews? I was charged today for a whole month?
- I just recently re upped my student plan and activated Hulu. My account however says that I will be charged again on 10/14/17 when my plan renews? I was charged today for a whole month?
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- Roadie
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con suscribirme a premium
Mi correo nuevo correo electrónico si se actualiza en Facebook pero no en spotify, por lo tanto creo que no me deja comprar premium, me aparece el mensaje de "tu tarjeta tiene un mal día.." ¿qué puedo hacer?
- Mi correo nuevo correo electrónico si se actualiza en Facebook pero no en spotify, por lo tanto creo que no me deja comprar premium, me aparece el mensaje de "tu tarjeta tiene un mal día.." ¿qué pued...
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- Roadie
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is a horrible ripoff, especially when it comes to subscriptions
I don't like having to wait until the end of the month for my subscription to cancel. It's Sep 30 and it says the subscription won't be cancelled until Oct 31st. I should be reimbursed. It's not even the beginning of the month yet. And why am I being...
- I don't like having to wait until the end of the month for my subscription to cancel. It's Sep 30 and it says the subscription won't be cancelled until Oct 31st. I should be reimbursed. It's n...
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- Roadie
- 574 Views
- 1 replies
- 0 likes
- 574 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount
I'm trying to pay for my student discount but it keeps coming up that another profile is using my credentials. I WANT this subscription. PLEASE HELP!!!
- I'm trying to pay for my student discount but it keeps coming up that another profile is using my credentials. I WANT this subscription. PLEASE HELP!!!
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution Modo aletario y otros
Hola, tengo una cuenta Spotify premium, pero no puedo poner mi música en modo aleatorio, avanzar la canción, o que se reproduzca alguna canción que siga después de otra en una playlist. Por ejemplo cuando quiero poner modo aleatorio dentro de una can...
- Hola, tengo una cuenta Spotify premium, pero no puedo poner mi música en modo aleatorio, avanzar la canción, o que se reproduzca alguna canción que siga después de otra en una playlist. Por ejemplo c...
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- Roadie
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
FAMILY PREMIUM, SUBSCRIPTION DOESNT CHANGE
Used Spotify FREE, but joined family premium. My subscription doesn’t change and I can’t use the benefits of Family Premium. I’ve signed out and logged back in, nothing changes.
- Used Spotify FREE, but joined family premium. My subscription doesn’t change and I can’t use the benefits of Family Premium. I’ve signed out and logged back in, nothing changes.
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- Newbie
- 187 Views
- 3 replies
- 0 likes
- 187 Views
- 3 replies
- 0 likes
Superuser Contribution How do i remove my debit card
My debit card is attached to my son's email and I'm trying to REMOVE it ...but how?
- My debit card is attached to my son's email and I'm trying to REMOVE it ...but how?
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- Not applicable
- 396 Views
- 2 replies
- 0 likes
- 396 Views
- 2 replies
- 0 likes
Superuser Contribution Problema periodo de prueba
Me decia 30 dias de prueba y solo me dio 7, pueden actualizar de forma correcta
- Me decia 30 dias de prueba y solo me dio 7, pueden actualizar de forma correcta
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- Casual Listener
- 148 Views
- 2 replies
- 0 likes
- 148 Views
- 2 replies
- 0 likes
Superuser Contribution Conta
Pago a família premium e minha conta esta free já foi debitado da conta esta td certo
- Pago a família premium e minha conta esta free já foi debitado da conta esta td certo
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- Roadie
- 84 Views
- 1 replies
- 0 likes
- 84 Views
- 1 replies
- 0 likes
Superuser Contribution Having problem with my premium subscription
Hello everyone, Since yersterday I'm having problem with my subscription, I was using premium and then I was downgrade to free with no reason. I had tried with 4 diferent cards and I already check with the bank and there is no problem with them. All ...
- Hello everyone, Since yersterday I'm having problem with my subscription, I was using premium and then I was downgrade to free with no reason. I had tried with 4 diferent cards and I already...
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- Roadie
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
Help me, my subscription premium
Hi guys, I have a premium subscription, but accept the invitation of a family plan, what happens now please?
- Hi guys, I have a premium subscription, but accept the invitation of a family plan, what happens now please?
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- Community Legend
- 80 Views
- 1 replies
- 0 likes
- 80 Views
- 1 replies
- 0 likes
Superuser Contribution Change Payment Method
Hello! I wanted to change my payment method via Globe I have a balance of 130.00 in my account but everytime I choose globe as payment method Error in subscription was popping out. Kindly help. Thanks.
- Hello! I wanted to change my payment method via Globe I have a balance of 130.00 in my account but everytime I choose globe as payment method Error in subscription was popping out. Kindly help. Thank...
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- Roadie
- 278 Views
- 4 replies
- 0 likes
- 278 Views
- 4 replies
- 0 likes
How to separate Facebook from my Spotify
What’s the best way to separate my Facebook account from my Spotify premium account? I want to deactivate my Facebook, but in doing so I noticed that kills my Spotify account.
- What’s the best way to separate my Facebook account from my Spotify premium account? I want to deactivate my Facebook, but in doing so I noticed that kills my Spotify account.
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- Spotify Star
- 464 Views
- 1 replies
- 0 likes
- 464 Views
- 1 replies
- 0 likes
paidthe 9.99 for a normal subscription, then i realized im a student. money back?
i paid the 9.99 for a normal subscription, then i realized im a student. so i registered for the student subscription, can i still get my other ten dollars back?
- i paid the 9.99 for a normal subscription, then i realized im a student. so i registered for the student subscription, can i still get my other ten dollars back?
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- Spotify Star
- 94 Views
- 1 replies
- 0 likes
- 94 Views
- 1 replies
- 0 likes
can i get my money back?
I was cancelled my premium but in today i get charged. And now i just got a premium but i dont need it.
- I was cancelled my premium but in today i get charged. And now i just got a premium but i dont need it.
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- Spotify Star
- 93 Views
- 1 replies
- 0 likes
- 93 Views
- 1 replies
- 0 likes
Payment problems
I went about setting up the student premium account for Spotify for €4.99 however my college was not registered so I backed out of that site and just paid the normal €9.99 however I got charged for the €4.99 as well as the €9.99
- I went about setting up the student premium account for Spotify for €4.99 however my college was not registered so I backed out of that site and just paid the normal €9.99 however I got charged for t...
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- Spotify Star
- 99 Views
- 1 replies
- 0 likes
- 99 Views
- 1 replies
- 0 likes
Payment
I canceled my subscricbtion and was still charged. I was charged the 9.99 and then because I didn't have the money was charged another 32 dollars for not having the money in my account. My bank account is 42 dollars in the negative and it needs to be...
- I canceled my subscricbtion and was still charged. I was charged the 9.99 and then because I didn't have the money was charged another 32 dollars for not having the money in my account. My bank accou...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Premium payment fail
So i bought a prepaid card because I don't trust adding a debit card on my account. It keeps saying to add the 3 or 4 number of the pin, so i did but it keeps saying it's wrong. I called the customer service and it should've work. I try paying the pr...
- So i bought a prepaid card because I don't trust adding a debit card on my account. It keeps saying to add the 3 or 4 number of the pin, so i did but it keeps saying it's wrong. I called the cu...
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- 66 Views
- 0 replies
- 0 likes
- 66 Views
- 0 replies
- 0 likes