cancel card payment

[Jackymeza]

I want to cancel the charge to my card of a duo plan since I changed to a family plan but they continue to charge me the other plan

[rbaluyut]

I want to cancel my subscription, I'm unable to pay don't have a job.

[Kiril]

Hi folks,

Thanks for reaching out to the Community!

We get that there could be various reasons for folks to cancel their subscriptions. You can do that yourself anytime if you're logged in the corresponding account and by following the steps in this article. 

If you have complications logging in the right account that needs to be cancelled and you're still being charged for it, then we suggest reaching out to our Support team through any of these channels, so they can give you a hand with this private matter.

Hope this helps. If you need anything else, the Community is here for you.