Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

change payment date

change payment date

I want to change the date of payment. How can I do that?

Reply
3 Replies

Hi @user-removed, 

 

You can view your billing date and manage your plan on your account page.

To change the day of your Spotify payment:

  1. Cancel your current subscription.
  2. After your account page changes Spotify Free (under Your plan), you can resubscribe to Premium on the day you’d like to be charged.

I hope it helps! 

Will it not delete all my Save playlists? This doesn't look smart. And why do I have to re-add my card everytime my payments bounced? Can the Dev guys not have a make payment button? 

 

Hi there @Sigcino,

 

No worries - you get to keep all your Liked Songs and saved playlists/albums/podcasts even if you cancel your subscription. The only thing you might lose is some content you had for offline listening.

 

When it comes to changing the date of your payments, re-subscribing to Premium is the only current workaround. In the case of a failed monthly payment, you won't immediately lose your Premium and you don't have to reenter your payment details - we’ll try to take the payment again over the next few days automatically.

 

Hope this clears things up. The Community is always here if there's anything else you need assistance with.
 

Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts