changing phones

[delius101]

I have just signed up for a trial and have updated my phone. When logging into new phone with existing account information my trial does not work. I still have 2 months of trial to go. Any help would be appreciated.

[Billy-J]

Hey @delius101, apologies for the late reply, but maybe I can still help 🙂

Sorry to hear this.

Could you try restarting your device? If that doesn’t help, try a quick reinstall of the app following these steps. 

Let me know how it goes!