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double charged

double charged

I just signed up for school so I wanted to renew my premium with the student discount. I tried and it told me thy could not verify I was a student, no big deal I decided to pay for 9.99 premium and checked my back account to find I was charged twice. One for the student price and a 9.99 charge. I need to be refunded one of these charges. 

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Hey @Jayciediane,

Apologies for the late reply, but maybe I can still help 🙂


Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

LukeSpotify Star
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