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i cannot get premium

i cannot get premium

Plan

Premium

Country

 turkey

Device

(iPhone 6)

Operating System

(iOS 10)

 

My Question or Issue

i want to get premium using mobile phone system but i have a problem with mobile payment, after the payment i get verification code and when i enter the code, “your subscription is cancel” message is displayed. what can i do? 

Reply
1 Reply

Hey @uppunky, and welcome to the community.

Hope you're doing great! 

 

Have you tried using a different browser/incognito mode? If that doesn't help, I'd recommend reaching out to your mobile payment provider for further help.

 

Have a nice day 🙂 

Billy-JSpotify Star
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