i cannot get premium

[uppunky]

Plan

Premium

Country

 turkey

Device

(iPhone 6)

Operating System

(iOS 10)

My Question or Issue

i want to get premium using mobile phone system but i have a problem with mobile payment, after the payment i get verification code and when i enter the code, “your subscription is cancel” message is displayed. what can i do? 

[Billy-J]

Hey @uppunky, and welcome to the community.

Hope you're doing great! 

Have you tried using a different browser/incognito mode? If that doesn't help, I'd recommend reaching out to your mobile payment provider for further help.

Have a nice day 🙂