Help Wizard

Step 1

NEXT STEP

me cobraron antes de tiempo

me cobraron antes de tiempo

Pago el pack premium familiar y lo pago por mes, se me debita automáticamente de la tarjeta, el problema está que este mes se me débito antes el dinero sabiendo que el anterior pago fue el 28/03/23, aun no paso un mes.
Reply
1 Reply

Hey,

Thanks for posting in the Community. We hope you don't mind us replying in English.

If you were charged earlier than 30 days since your last payment, we'd recommend checking your receipts to find out when your payment is usually taken. Your last payment was probably processed with a delay, making it appear as though you've been charged twice in the same month.

We hope this helps. Let us know if you have other questions.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts