"Oops, something went wrong. Please try again or contact our support team" When trying to subscribe

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"Oops, something went wrong. Please try again or contact our support team" When trying to subscribe

Cryonix
Newbie

Plan

Premium (Attempting to subscribe to it)

Country

Philippines

 

Device

iPhone XR

Operating System

iOS 11, Windows 7

 

My Question or Issue

Whenever I try to subscribe to Premium using my load, (It's Smart in case that's important) I receive a message saying "Oops, something went wrong. Please try again or contact our support team." I've been trying to subscribe for 30 minutes now.

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1 Reply

Re: "Oops, something went wrong. Please try again or contact our support team" When trying

Rock Star 15
Rock Star 15

Hey there @Cryonix,

thanks for posting !

 

I'd suggest trying a different device for the procss or using an incognito web page as it tends to do the trick.

 

Let me know how it goes =)

OneByBooRock Star 15
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