My Question or Issue
I have discovered that on my credit card, Spotify is charging me twice for a Premium account. It seems I have two different accounts active (as on the credt card statement there are two different Account numbers), and I'd like to close one of them. How do I close the one I don't use? Logging in using my email only allows me access to one of my profiles, however, I don't know how to find my other account.
Solved! Go to Solution.
Thanks for your reply.
Could you try to reset the password with all possible email addresses you might've had? Please make sure that you're logging in with Facebook and check your inboxes for any Spotify receipt to ensure which email address corresponds with which payment.
In case you do get charged twice, please check out this page for the refund policy.
Keep me posted :)