Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62487 Views
- 43 replies
- 3 likes
- 62487 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
Changing from Spotify Premium to Student Premium
PlanPremium to Student PremiumCountry USADeviceGoogle Pixel 2 XLOperating SystemWindows 10 My Question or IssueI currently have Spotify Premium, however I'm wanting to switch to Premium for Students because I'm currently enrolled. If I start Premium ...
- Plan Premium to Student Premium Country USA Device Google Pixel 2 XL Operating System Windows 10 My Question or Issue I currently have Spotify Premium, however I'm wanting to s...
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- Spotify Star
- 183 Views
- 1 replies
- 1 likes
- 183 Views
- 1 replies
- 1 likes
Se an cobrado la cuota Premium. Pero no la tengo activa .
Hola despues de los 30 dias gratuitos se han cobrado la cuota de la cuenta premium pero sigo teniendo la cuenta normal como puedo solucionarlo
- Hola despues de los 30 dias gratuitos se han cobrado la cuota de la cuenta premium pero sigo teniendo la cuenta normal como puedo solucionarlo
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- Spotify Star
- 191 Views
- 1 replies
- 1 likes
- 191 Views
- 1 replies
- 1 likes
Gift Card Payment
Have had major issues with buying gift card 6 month subscription. Spotify says my bank provider is having a bad day and to try again later. Have tried to pay multiple days and even asked a friend to pay, no luck. Not really sure what to do.
- Have had major issues with buying gift card 6 month subscription. Spotify says my bank provider is having a bad day and to try again later. Have tried to pay multiple days and even asked a friend to ...
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- Spotify Star
- 231 Views
- 3 replies
- 0 likes
- 231 Views
- 3 replies
- 0 likes
University Spain - Premium
Hi, I am trying to get premium in Spain, the plan is 0,99 cents for 3 months if you study in a University.I do so but my university doesn’t appear in the list that you show. My university is IED Madrid , and i would like to get the promotion, as well...
- Hi, I am trying to get premium in Spain, the plan is 0,99 cents for 3 months if you study in a University. I do so but my university doesn’t appear in the list that you show. My university is...
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- Spotify Star
- 234 Views
- 3 replies
- 0 likes
- 234 Views
- 3 replies
- 0 likes
I have been charged even i cancelled premium months ago
I just realized I have been charged every month even I cancelled my premium subscription in june. I tried to contact spotify support but they just send me email: "Hello,Here’s what we got from you:"I have been charged every month even I cancelled the...
- I just realized I have been charged every month even I cancelled my premium subscription in june. I tried to contact spotify support but they just send me email: "Hello, Here’s wha...
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Subscription
I was charge spotify on my credit card since August 30, 2017 and Sept 30, 2017 but as I open and log in spotify account I did see that I have a subscription
- I was charge spotify on my credit card since August 30, 2017 and Sept 30, 2017 but as I open and log in spotify account I did see that I have a subscription
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Can't access Spotify Premium. Please send answer to my email : [redacted]
Please help me I bought Spotify Premium but it didn't work I would be happy for some help. [redacted]
- Please help me I bought Spotify Premium but it didn't work I would be happy for some help. [redacted]
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Charge credit card
bad charge received double charge in August and September, please correct
- bad charge received double charge in August and September, please correct
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- Spotify Star
- 322 Views
- 1 replies
- 0 likes
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charge
- 322 Views
- 1 replies
- 0 likes
Cant cancel subscription
I had made a new account on spotify after i didnt want my old one, but didnt write down my new password and cant get into my email anymore for it so when my subscription is over i cant cancel because i cant login... i just need a solution please.
- I had made a new account on spotify after i didnt want my old one, but didnt write down my new password and cant get into my email anymore for it so when my subscription is over i cant cancel because...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Llevo tres meses pagando y no aparezco como Premium. Esto es un timo??
Estoy pagando a través de PayPal desde Junio! Y cuando entro no salgo como Premium. Y por más q hago lo que me dice la página no consigo que se solucione.
- Estoy pagando a través de PayPal desde Junio! Y cuando entro no salgo como Premium. Y por más q hago lo que me dice la página no consigo que se solucione.
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- Spotify Star
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Se me han borrado los datos de mi tarjeta
Hola, normalmente spotify no me ha dado Ni un problema sin embargo este mes al acceder a la app me aparecía un mensaje en rojo que decia que debía actualizar los dats de mi tarjeta cosa que no hice por que ya había pagado el valor del mes, ahora me h...
- Hola, normalmente spotify no me ha dado Ni un problema sin embargo este mes al acceder a la app me aparecía un mensaje en rojo que decia que debía actualizar los dats de mi tarjeta cosa que no hice p...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Can't buy spotufy premium
I can't buy Spotify premium via mobile. It always says that something has gone wrong and that i should try again omand check my internet connection but it's working just fine
- I can't buy Spotify premium via mobile. It always says that something has gone wrong and that i should try again omand check my internet connection but it's working just fine
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Oops something went wrong, please try again.
I've been trying to fill up the information datas and I end up failing and failing all over again. I'm so tired!!!
- I've been trying to fill up the information datas and I end up failing and failing all over again. I'm so tired!!!
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Premium paused
Why is my premium paused? I was supposed to be charged 29.september but i got a new card so the money didnt go. But i bought a giftcard for a month use of premium and used it on 5th october, but now my spotify premium is paused. What can i do with th...
- Why is my premium paused? I was supposed to be charged 29.september but i got a new card so the money didnt go. But i bought a giftcard for a month use of premium and used it on 5th october, but now ...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution Se canceló mi cuenta premium y ya se ha realizado el pago
Buen día, el dia 1 del presente mes debia de cobrarse spotify por via de mi tarjeta de débito, el pago no pasó a lo que decidí recurrir a comprar una tarjeta de prepago por 100 pesos mx (lo equivalente a 1 mes de suscripción), el código de la tarjeta...
- Buen día, el dia 1 del presente mes debia de cobrarse spotify por via de mi tarjeta de débito, el pago no pasó a lo que decidí recurrir a comprar una tarjeta de prepago por 100 pesos mx (lo equivalen...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Subscribed, but not getting Premium?
Wykupilam premium na rok. Otrzymałam potwierdzenie płatności na maila, nawet na stronie Spotify jest potwierdzenie, ale niestety nadal widnieje u mnie subskrypcja FREE... próbowałam już wszystkich „wskazówek” typu wyloguj i zaloguj itp...ktos coś pom...
- Wykupilam premium na rok. Otrzymałam potwierdzenie płatności na maila, nawet na stronie Spotify jest potwierdzenie, ale niestety nadal widnieje u mnie subskrypcja FREE... próbowałam już wszystkich „w...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
i paid for it but still have free account
hey there spotify got my money and didnt made me a premium member can u pls help me because im waiting them for 2 weeks :((
- hey there spotify got my money and didnt made me a premium member can u pls help me because im waiting them for 2 weeks :((
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- Spotify Star
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Obtive o Spotify Premium durante 12meses e está dando como conta Free
Como pode ver recebi a confirmação do pagamento, mas ainda estou com assinatura Free, queria saber o porquê disso? É normal? Alguém que possa ajudar?
- Como pode ver recebi a confirmação do pagamento, mas ainda estou com assinatura Free, queria saber o porquê disso? É normal? Alguém que possa ajudar? <removed sensitive info>
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
I paid for the year and im still on free
Ayusin niyo yan spotify! Nagbayad ako ng 1 year tapos hindi na ko naka premium. Kakabayad ko lang nung october 11 sa card. Bat ganyan naman!!! I refund niyo pera ko kung hindi ipopost ko to sa social medias. Marami na nagrereklamo about sa ganyan niy...
- Ayusin niyo yan spotify! Nagbayad ako ng 1 year tapos hindi na ko naka premium. Kakabayad ko lang nung october 11 sa card. Bat ganyan naman!!! I refund niyo pera ko kung hindi ipopost ko to sa social...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Spotify took my $, then switched me back to Free after 3 days
I upgraded to Premium on Tuesday and got my payment receipt. Today (3 Days later), my account reverted back to Free. I contacted Spotify and tried all the suggested remedies (I even dug out my old Twitter account, since their support responds “faster...
- I upgraded to Premium on Tuesday and got my payment receipt. Today (3 Days later), my account reverted back to Free. I contacted Spotify and tried all the suggested remedies (I even dug out my old Tw...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes