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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129204 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57953 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233603 Views
144 replies
13 likes
PlanPremiumCountry Uk My Question or IssueI am currently one of the nominated family members on my dads family premium account. He is in the process of cancelling the account so i wish to start my own premium account with the same details. I don't wa...
Plan Premium Country Uk My Question or Issue I am currently one of the nominated family members on my dads family premium account. He is in the process of cancelling the ac...
Casual Listener
1015 Views
3 replies
1 likes
PlanFreeCountry philippinesDevice(iPhone 6)Operating System(iOS 10) My Question or Issue I can’t avail the 3months for P9 only,it sees that I used my card for the payment already before,yes I used that but in different spotify account and now I creat...
Plan Free Country philippines Device (iPhone 6) Operating System (iOS 10) My Question or Issue I can’t avail the 3months for P9 only,it sees that I used my card for the p...
Spotify Star
237 Views
1 replies
0 likes
PlanPremiumCountry Device(Samsung)Operating System(Android) My Question or Issue When i try to renew my subscription the only option I am given is for a family account. I am a single person and don't need to add multiple devices.
Plan Premium Country Device (Samsung) Operating System (Android) My Question or Issue When i try to renew my subscription the only option I am given is for a family acco...
Spotify Star
332 Views
3 replies
0 likes
Realizei a assinatura anual ano passado, agora que acabou o período não consigo renovar a assinatura, o Spotify simplesmente não aceita nenhum número de cartão de crédito ou débito. Preciso de ajuda urgente, pois uso meu Spotify para trabalhar. Obrig...
Realizei a assinatura anual ano passado, agora que acabou o período não consigo renovar a assinatura, o Spotify simplesmente não aceita nenhum número de cartão de crédito ou débito. Preciso de ajuda ...
Visitor
1874 Views
10 replies
0 likes
PlanFree/PremiumCountry United States DeviceiPhone 8 PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country United States Device iPhone 8 Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
1811 Views
4 replies
0 likes
PlanPremiumCountry United States Operating SystemiOS 10 My Question or Issue I was charged 16 dollar after i cancelled the premium family trial plan . Please let eme know why was i Charged?
Plan Premium Country United States Operating System iOS 10 My Question or Issue I was charged 16 dollar after i cancelled the premium family trial pla...
Spotify Star
309 Views
1 replies
0 likes
PlanFree/PremiumCountry My Question or Issue I paid for premoum a few weeks ago. Then got a new phone just recently. Now i am back to free acct after logging in and out multiple times.
Plan Free/Premium Country My Question or Issue I paid for premoum a few weeks ago. Then got a new phone just recently. Now i am back to free acct after logging in an...
Roadie
235 Views
1 replies
0 likes
Would my step mom and her daughters who dont live with us yet still use our family plan or do we have to wait?PlanFamilyCountry US DeviceiPhone XOperating SystemiOS 10 My Question or Issuewould my step family be able to use out family plan with diffe...
Would my step mom and her daughters who dont live with us yet still use our family plan or do we have to wait? Plan Family Country US Device iPhone X Operating System iOS 10 M...
Roadie
254 Views
1 replies
0 likes
PlanPremiumCountry ColombiaDevice(iPhone 7s, Mac Book)Operating System(iOS 10) My Question or IssueMi tarjeta de crédito venció y no ha sido posible actualizarla. Procedí a cancelar la suscripción para realizar nuevamente la suscripción, según instru...
Plan Premium Country Colombia Device (iPhone 7s, Mac Book) Operating System (iOS 10) My Question or Issue Mi tarjeta de crédito venció y no ha sido posible actualizarla. Proced...
Spotify Legend
663 Views
3 replies
0 likes
mi cuentra sigue estando en gratis y ya me hicieron el cobro, me paso en 2 cuentas que hago ayuda
mi cuentra sigue estando en gratis y ya me hicieron el cobro, me paso en 2 cuentas que hago ayuda
Roadie
276 Views
1 replies
0 likes
Last year I paid for a year subscription to Spotify in Australia and then moved to the United States shortly after and now need to cancel my subscription to change my payment details to the US. My question is when I cancel my subscription and lose al...
Last year I paid for a year subscription to Spotify in Australia and then moved to the United States shortly after and now need to cancel my subscription to change my payment details to the US. ...
Spotify Legend
654 Views
1 replies
0 likes
My Question or Issue I apologize in advance if it's not the right place to ask this question.I have selected English as my language for Spotify, but when I receive news from Spotify by email they are written in German. A language I cannot speak at al...
My Question or Issue I apologize in advance if it's not the right place to ask this question. I have selected English as my language for Spotify, but when I receive news from ...
Roadie
1087 Views
4 replies
1 likes
PlanPremiumCountry UKDeviceiPhone 8Operating SystemiOS 10 My Question or Issue Hi, I've been gifted a one moth premium gift card from a family member and already run spotify off a student account (£4.99 a month). If I apply the gift card will I get t...
Plan Premium Country UK Device iPhone 8 Operating System iOS 10 My Question or Issue Hi, I've been gifted a one moth premium gift card from a family member and a...
Spotify Star
333 Views
1 replies
0 likes
PlanfreeCountry saudi arabiaDevicehonor 10Operating Systemandroid My Question or Issue is there any way to get spotify premium without a credit card in saudi arabia i want to pay for it but i cant find any way other than credit card is there like any...
Plan free Country saudi arabia Device honor 10 Operating System android My Question or Issue is there any way to get spotify premium without a credit card in...
Spotify Legend
1061 Views
1 replies
0 likes
I am testing Qobuz at the moment with CD quality comparing to HiRes, difficult to say if HiRes worth the price but coming back to Spotify 320Kbs quality is a real pain... Is Spotify going to align to the market outsiders (Qobuz, Tidal, Deezer, etc..)...
I am testing Qobuz at the moment with CD quality comparing to HiRes, difficult to say if HiRes worth the price but coming back to Spotify 320Kbs quality is a real pain... Is Spotify ...
Newbie
25433 Views
21 replies
82 likes
Plan: FreeCountry: FranceDevice: PC Laptop & AndroidOperating System: Windows 10 I have had a Spotify Free account for several years and even had a Spotify Premium trial but cancelled it in2017. When I log in and check my account now it clearly shows...
Plan: Free Country: France Device: PC Laptop & Android Operating System: Windows 10 I have had a Spotify Free account for several years and even had a Spotify Premium trial but cancel...
Roadie
243 Views
1 replies
0 likes
My Question or IssueI am currently using a premium student discount and thinking of joining a premium family discount. How does the conversion go? When I will be in the family pack, can I join the student discount again later?
My Question or Issue I am currently using a premium student discount and thinking of joining a premium family discount. How does the conversion go? When I will be in the family pack, can I join the ...
Community Legend
252 Views
1 replies
0 likes
Plan PremiumCountry Philippines Operating System Android I'm actually asking this in behalf of someone else because she doesn't have access to the internet for a while. Simply put, she availed for the PHP 9/3 months promo. However, she was credited P...
Plan Premium Country Philippines Operating System Android I'm actually asking this in behalf of someone else because she doesn't have access to the internet for a wh...
Casual Listener
1622 Views
4 replies
0 likes
PlanFree/PremiumCountry BrazilDevice(Android)Operating System(Windows 10) My Question or Issue Opção de boleto bancário não aparece, removeram a opção? só posso pagar por esse método no momento.
Plan Free/Premium Country Brazil Device (Android) Operating System (Windows 10) My Question or Issue Opção de boleto bancário não aparece, removeram a opção? só posso pag...
Spotify Star
3757 Views
2 replies
0 likes
PlanPremiumCountry Us. Operating System My Question or Issue My Google home mini was sent to the wrong address and Google says that I need to contact Spotify of course Spotify doesn't have a solution for this yet so I guess I'm either to wait until t...
Plan Premium Country Us. Operating System My Question or Issue My Google home mini was sent to the wrong address and Google says that I need to contact Spotify...
Spotify Star
246 Views
1 replies
0 likes
