Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90764 Views
- 56 replies
- 5 likes
- 90764 Views
- 56 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11406 Views
- 24 replies
- 2 likes
- 11406 Views
- 24 replies
- 2 likes
Superuser Contribution No account, yet being charged
PlanFreeMy Question or Issue I have been overseas the last few months and upon returning noticed that I am being charged for Spotify premium. I have never had a premium account, always the free subscription. In September 2017 I did the free three wee...
- Plan Free My Question or Issue I have been overseas the last few months and upon returning noticed that I am being charged for Spotify premium. I have never had a premium account, always t...
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- Spotify Legend
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with verify address in family premium
I joined my sisters family premium account and typed in our correct address all was good until today I recieved an email that my account was changed to a regular account (no longer premium family) spotify unable to verify my account
- I joined my sisters family premium account and typed in our correct address all was good until today I recieved an email that my account was changed to a regular account (no longer premium family) sp...
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- Spotify Legend
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution [All Platforms][Subscription] Spotify overcharged me
I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will definately not renew my subscription. This is false...
- I applied for the "student offer" £0.99 for 3 months but ended up paying £4.99 for 1 month! I had not used the free trial prior to this and now that's also wasted. I am furious with Spotify and will ...
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- Spotify Legend
- 288 Views
- 1 replies
- 0 likes
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All PlatformsSubscription
- 288 Views
- 1 replies
- 0 likes
Superuser Contribution hulu is saying start free trial when i am premum
Plan 9.99PremiumCountry usa DevicepcOperating SystemWindows 10 My Question or Issue hulu is saying start free trial when i am premum and i linked my spotify to my hulu
- Plan 9.99 Premium Country usa Device pc Operating System Windows 10 My Question or Issue hulu is saying start free trial when i am premum and i linked my spotify...
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- Spotify Legend
- 1523 Views
- 1 replies
- 0 likes
- 1523 Views
- 1 replies
- 0 likes
Please Add Spotify Radio Function to Sonos
PlanFree/PremiumCountry MalaysiaDevice(Samsung Galaxy 9+)Operating System(Android Oreo) My Question or Issue I just downloaded spotify and i wanted to get spotify premium and whenever i press get premium it says free account and i don't find anything...
- Plan Free/Premium Country Malaysia Device (Samsung Galaxy 9+) Operating System (Android Oreo) My Question or Issue I just downloaded spotify and i wanted to get spotif...
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- Composer
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Solved!! where is my radio feature?... I'm a premium subscriber
PlanPremiumCountryCanada DeviceGoogle Pixel 2Operating Systemlatest android update My Questionthe radio feature has been removed from my web and mobile applications. from what I read on the web, this was only for Free users. I'm a premium subscriber,...
- Plan Premium Country Canada Device Google Pixel 2 Operating System latest android update My Question the radio feature has been removed from my web and mobile application...
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- Newbie
- 429 Views
- 3 replies
- 0 likes
- 429 Views
- 3 replies
- 0 likes
Spotify presale tickets for Disturbed
Hi, any idea how I can get a code for the Spotify presale for Disturbed 2019 tour, according to ticketmaster they are on sale from Wed 24 Oct 2018 @ 10:00. I have subscribed to the artist and updates and listen to them a lot!!Thanks!Kate
- Hi, any idea how I can get a code for the Spotify presale for Disturbed 2019 tour, according to ticketmaster they are on sale from Wed 24 Oct 2018 @ 10:00. I have subscribed to the artist and u...
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- Newbie
- 1197 Views
- 2 replies
- 1 likes
- 1197 Views
- 2 replies
- 1 likes
Cannot upgrade to Premium
PlanFreeCountry Costa RicaDeviceDell Laptop with Windows 10 and Samsung Galaxy J8 (Android)Operating SystemWindows 10 and Android 8.0 My Question or Issue I want to upgrade to Premium and I am getting an error indicating that something goes wrong and...
- Plan Free Country Costa Rica Device Dell Laptop with Windows 10 and Samsung Galaxy J8 (Android) Operating System Windows 10 and Android 8.0 My Question or Issue I want to...
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Superuser Contribution tengo mi suscripcion premium paga y siempre aparece como free
PlanFree/PremiumCountry ArgentinaDeviceIphone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePago automaticamente por tarjeta todos los meses la suscripcion y cuando entro a Spotify lo hago como free user y me pide upgrad...
- Plan Free/Premium Country Argentina Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Pago automaticamente por tarjeta to...
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- Spotify Legend
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Superuser Contribution Payment doesn't work - requires to change the country
PlanPremiumCountry Austria My Question or IssueI have changed my credit card, from local Austrian one to the one from Transferwise, it works well with all other application, except spotify. As i try to update the payment method, i get message: "Your ...
- Plan Premium Country Austria My Question or Issue I have changed my credit card, from local Austrian one to the one from Transferwise, it works well with all other applic...
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- Newbie
- 1304 Views
- 4 replies
- 2 likes
- 1304 Views
- 4 replies
- 2 likes
Account
My son has a spotify account using my debit card to pay for it. How do I remove my debit card from the account? He can't seem to remember any of his login information. My Question or Issue
- My son has a spotify account using my debit card to pay for it. How do I remove my debit card from the account? He can't seem to remember any of his login information. My Question or...
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- Spotify Star
- 341 Views
- 3 replies
- 0 likes
- 341 Views
- 3 replies
- 0 likes
Other family members downgraded although active on family plan
HiWe upgraded to premium family plan, wife has joined onto account and appears active on the account. Although her app has downgraded to free spotify. She is now unable to use all the features of premium. Please advise.
- Hi We upgraded to premium family plan, wife has joined onto account and appears active on the account. Although her app has downgraded to free spotify. She is now unable to use all the features of p...
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- Spotify Star
- 196 Views
- 1 replies
- 1 likes
- 196 Views
- 1 replies
- 1 likes
Premium Subscription
Plan Free/Premium monthlyCountry Australia DeviceiPhone 8+ My Question or Issue I haven’t used Spotify since my free subscription ended quite a while back. Can u tell me what a Premium subscription offers & how much per month it costs. Thanks
- Plan Free/Premium monthly Country Australia Device iPhone 8+ My Question or Issue I haven’t used Spotify since my free subscription ended quite a while back. C...
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- Spotify Star
- 479 Views
- 9 replies
- 1 likes
- 479 Views
- 9 replies
- 1 likes
Solved!! directly to spotify free ?
PlanPremiumCountry FranceDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue I would like to know if I cancel my subscription now, I would go directly to spotify free ?because I already paid this month until 17/11/2018 and if I fish it now ...
- Plan Premium Country France Device iPhone 7 Operating System iOS 12.0.1 My Question or Issue I would like to know if I cancel my subscription now, I would go directly to ...
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- Spotify Star
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Faço intercâmbio, e tenho plano família no meu país natal, não consigo mais usar o Premium
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentarmos ajudar.PlanoGrátis / PremiumPaís Brasil para Taiwan Dispositivo Sistema Minha pergunta ou problema
- Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentarmos ajudar. Plano Grátis / Premium País Brasil para Taiwan &n...
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- Spotify Star
- 289 Views
- 1 replies
- 0 likes
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plano familia
- 289 Views
- 1 replies
- 0 likes
Superuser Contribution KPN contract beëindigd
Ik heb mijn KPN contract met Spotify Premium beëindigd (gaat vandaag in). Hoe moet ik betaling gegevens doorgeven aan Spotify zodat ik van mijn account kan blijven gebruikmaken? Bedankt!
- Ik heb mijn KPN contract met Spotify Premium beëindigd (gaat vandaag in). Hoe moet ik betaling gegevens doorgeven aan Spotify zodat ik van mijn account kan blijven gebruikmaken? Bedankt!
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- Spotify Legend
- 285 Views
- 1 replies
- 0 likes
- 285 Views
- 1 replies
- 0 likes
how can i purchase a subscription for my father (israel)?
how can i purchase a subscription for my father (israel)?
- how can i purchase a subscription for my father (israel)?
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- Spotify Star
- 572 Views
- 3 replies
- 1 likes
- 572 Views
- 3 replies
- 1 likes
Cobro después de dar de baja premium
Buenas tardes! Me di de baja de Premium a finales de septiembre antes de que me cobrarán el siguiente mes. Y he visto un cargo de 36 euros!!!! Eso Porq??? Gracias
- Buenas tardes! Me di de baja de Premium a finales de septiembre antes de que me cobrarán el siguiente mes. Y he visto un cargo de 36 euros!!!! Eso Porq??? Gracias
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- Spotify Star
- 348 Views
- 4 replies
- 1 likes
- 348 Views
- 4 replies
- 1 likes
Superuser Contribution De universitario a familiar
Hola, anteriormente contaba con spotify universitario, pero mi familia creó una plan para nosotros, al haber aceptado el plan familiar quedó eliminada la suscripción del plan universitario que tenía?
- Hola, anteriormente contaba con spotify universitario, pero mi familia creó una plan para nosotros, al haber aceptado el plan familiar quedó eliminada la suscripción del plan universitario que tenía?...
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- Spotify Legend
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution Ayuda con mi cuenta premium.
Hola a todos. Mi nombre es Paulina y soy de Chile. Pagué mi cuenta de spotify como todos los meses pero ahora me quitaron el premium. Quien me puede ayudar?
- Hola a todos. Mi nombre es Paulina y soy de Chile. Pagué mi cuenta de spotify como todos los meses pero ahora me quitaron el premium. Quien me puede ayudar?
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- Spotify Legend
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes