Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hi All,I have an exisiting basic Hulu account and just signed up for the combined premium Spotify/Hulu offer. Do I have to cancel my existing Hulu account and start a new Spotify/Hulu account or does the billing for Hulu chachange automatically? Than...
Newbie
Hi All, I have an exisiting basic Hulu account and just signed up for the combined premium Spotify/Hulu offer. Do I have to cancel my existing Hulu account and start a new Spotify/Hulu account or do...
Maxim
Spotify Star
260 Views
1 replies
0 likes
i was looking for a new musique app and go to spotify. on the website i see a free month trail. make a account click on the freetrial and got charge for it. try to contac any customer service and is the only one a find
Casual Listener
i was looking for a new musique app and go to spotify. on the website i see a free month trail. make a account click on the freetrial and got charge for it. try to contac any cust...
Billy-J
Spotify Star
400 Views
3 replies
0 likes
Good day My acc reduced to free Don't know whyy
Casual Listener
Good day My acc reduced to free Don't know whyy
Billy-J
Spotify Star
278 Views
3 replies
0 likes
I subscribed for a trial on november last year using the same email and card and I was charged December. I thought my subscription for premium ended then as the status went back to free. so I again subscribed for premium for a year with the same emai...
Newbie
I subscribed for a trial on november last year using the same email and card and I was charged December. I thought my subscription for premium ended then as the status went back to free. so I ag...
Billy-J
Spotify Star
231 Views
1 replies
0 likes
I have been charged for the premium version but unable to access its features and my account still says “free”. I’ve attempted all the basic troubleshooting, but still no updates. What’s the deal?
Newbie
I have been charged for the premium version but unable to access its features and my account still says “free”. I’ve attempted all the basic troubleshooting, but still no updates. What’s the deal? &...
Billy-J
Spotify Star
224 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung A7 2017Operating SystemAndroid OreoMy Question or IssueI can't seem to leave my current premium family plan, even after cancelling it on the website. I also tried to use a different browser, but it still won...
Newbie
Plan Premium Country Philippines Device Samsung A7 2017 Operating System Android Oreo My Question or Issue I can't seem to leave my current premium family plan, even after cancelling it...
Maxim
Spotify Star
264 Views
1 replies
0 likes
I have an old spotify account which I cant remember anything about.Said account had premium unlocked for months now without me ever using it, and its about time I finally cancel the abo.As I said, I do not know any informations about the spotify acco...
Newbie
I have an old spotify account which I cant remember anything about. Said account had premium unlocked for months now without me ever using it, and its about time I finally cancel the abo. As I said...
Billy-J
Spotify Star
255 Views
1 replies
0 likes
PlanFree/PremiumCountry MexicoDeviceHuawei p20 lite Operating System Android My Question or Issue Pague una promoción de 199 por un año y no me aparece mi cuenta premium, ya cheque la página de ayuda pero ninguna de las opciones responde. Mi. Problem...
Newbie
Plan Free/Premium Country Mexico Device Huawei p20 lite Operating System Android My Question or Issue Pague una promoción de 199 por un año y no me aparece mi cuen...
Billy-J
Spotify Star
303 Views
1 replies
0 likes
PlanPremiumCountry IndonesiaDeviceNokia 6Operating SystemAndroidOreo My Question or Issue Hi, in 2016 i was join family premium with my siblings for a 12 month, and now i cant join family premium (my co-workers) with the same account. It said that "m...
Casual Listener
Plan Premium Country Indonesia Device Nokia 6 Operating System AndroidOreo My Question or Issue Hi, in 2016 i was join family premium with my siblings for a 12 month, and...
Maxim
Spotify Star
402 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or Issue My account was charged $9.99 instead of the 4.99 student rate. My student subscription had expired with no prior warning. As a result I spent more than wha...
Newbie
Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue My account was charged $9.99 instead of the 4.99 student rate....
Maxim
Spotify Star
298 Views
1 replies
0 likes
I have a premium family account and recently moved to a new country. To update my account to the new country, I understand I need to cancel my current subscription and sign-up again. In doing so, will I loose may saved music and playlist?
Visitor
I have a premium family account and recently moved to a new country. To update my account to the new country, I understand I need to cancel my current subscription and sign-up again. In doing so, wil...
Daisy
Spotify Legend
765 Views
1 replies
0 likes
Hello. I used student discount throught my GSM operator but I didnt pay 4 mounth then spotify stoped my user.I tried pay to spotify application 2 times so It didnt work so application gave eror.I didnt use spotify.When I checked my bank accout I paid...
Newbie
Hello. I used student discount throught my GSM operator but I didnt pay 4 mounth then spotify stoped my user.I tried pay to spotify application 2 times so It didnt work so application ga...
Katerina
Spotify Legend
265 Views
1 replies
0 likes
Hola! No se porque paso eso, el 10 de febrero pague 3 meses con una tarjeta que compre en el super y ahora mi cuenta esta en pausa... les ha pasado? Que debo hacer? Ya escribi a Spotify
Newbie
Hola! No se porque paso eso, el 10 de febrero pague 3 meses con una tarjeta que compre en el super y ahora mi cuenta esta en pausa... les ha pasado? Que debo hacer? Ya escribi a Spo...
Katerina
Spotify Legend
549 Views
1 replies
0 likes
Hola! Quisiera poder contactarme con alguien de la comunidad de Spotify, tengo un problema con el tema de mi pago: El tema es que yo por mi cuenta Premium registre mi tarjeta de un banco nacional en mi pais con el cargo de S/.16.90 mensuales, los ult...
Newbie
Hola! Quisiera poder contactarme con alguien de la comunidad de Spotify, tengo un problema con el tema de mi pago: El tema es que yo por mi cuenta Premium registre mi tarjeta de un banco nac...
Katerina
Spotify Legend
304 Views
1 replies
0 likes
My Spotify Account keeps charging me with a POS Fee and i do not have to funds for them to try and take it out, i canceled my subscription and it’s still charging me. What do i? i need help now!
Newbie
My Spotify Account keeps charging me with a POS Fee and i do not have to funds for them to try and take it out, i canceled my subscription and it’s still charging me. What do i? i need help now!
Katerina
Spotify Legend
1173 Views
1 replies
0 likes
He intentado por con varias tarjetas y el sistema no me permite actualizar los datos para pagar la cuenta premium. Que hago?
Newbie
He intentado por con varias tarjetas y el sistema no me permite actualizar los datos para pagar la cuenta premium. Que hago?
Katerina
Spotify Legend
232 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 6, Linux Yoga laptopOperating SystemVarious My Question or IssueI went to the Spotify Student page, entered my school info, and was told my discount was good for a year. But when I go to my profile page, m...
Newbie
Plan Premium Country United States Device iPhone 6, Linux Yoga laptop Operating System Various My Question or Issue I went to the Spotify Student page, entered my school info, ...
Katerina
Spotify Legend
269 Views
1 replies
0 likes
Ich habe meiner Mutter eine Einladung zu Spotify Family geschickt und sie hat sie angenommen, nur sie wird auf ihren Handy gleich auf sie Zahlungsart geschickt. Ich habe übrigens das Abonnement erst vor paar Stunden gemacht. Könnte mir da jemand eine...
Newbie
Ich habe meiner Mutter eine Einladung zu Spotify Family geschickt und sie hat sie angenommen, nur sie wird auf ihren Handy gleich auf sie Zahlungsart geschickt. Ich habe übrigens das Abonnement erst ...
Katerina
Spotify Legend
261 Views
1 replies
0 likes
Plan Free Country South Africa Device Sony Cell Operating System Android 6.0 My Question or Issue Please help me to change my sibsciption date.I cancelled my account before the 25th as it was the debit date. I tried to subscibe on 1st of the month it...
Newbie
Plan Free Country South Africa Device Sony Cell Operating System Android 6.0 My Question or Issue Please help me to change my sibsciption date.I cancelled my accou...
Katerina
Spotify Legend
289 Views
1 replies
0 likes
Desde hace unos días tengo el plan gratuito aunque tres meses atrás pedí el descuento de estudiantes, el cual me fue concedido. Además de los 4,99€, me cobraban otra cantidad de dinero y más de una vez al mes, así que cancelé la suscripción. A partir...
Newbie
Desde hace unos días tengo el plan gratuito aunque tres meses atrás pedí el descuento de estudiantes, el cual me fue concedido. Además de los 4,99€, me cobraban otra cantidad de dinero y más de una v...
Katerina
Spotify Legend
235 Views
1 replies
0 likes