Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 110999 Views
- 71 replies
- 9 likes
- 110999 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13566 Views
- 27 replies
- 2 likes
- 13566 Views
- 27 replies
- 2 likes
Payment failure [3 cards tried]
PlanPremium Family (now free 'cause canceled)CountryLithuaniaDeviceDesktopOperating SystemWin10 My Question or IssueMaking it short as it didn't save\post my previous post - Using the family plan for 6 people- Was paying within last year with the sam...
- Plan Premium Family (now free 'cause canceled) Country Lithuania Device Desktop Operating System Win10 My Question or Issue Making it short as it didn't save\post my previous post &...
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- Spotify Star
- 793 Views
- 7 replies
- 1 likes
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Family PlanPayment ProblemsPremium
- 793 Views
- 7 replies
- 1 likes
I accidentally signed my son up for the free trial - realized it- cancelled it_but-now I cant sign u
My Question or Issue I accidentally signed my son up for the free trial - realized it- cancelled it_but-now I cant sign u
- My Question or Issue I accidentally signed my son up for the free trial - realized it- cancelled it_but-now I cant sign u
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- Spotify Star
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Today Premium Subscription 3 months at £9.99 - earliest cancellation?
PlanPremiumCountryUK My Question or IssueToday I purchased the Premium Subscription for 3 months at £9.99. I want to ensure I make use of the full 3 months. When is the earliest that I can cancel the subscription - but still using the Premium subscri...
- Plan Premium Country UK My Question or Issue Today I purchased the Premium Subscription for 3 months at £9.99. I want to ensure I make use of the full 3 months...
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- Spotify Star
- 330 Views
- 1 replies
- 0 likes
- 330 Views
- 1 replies
- 0 likes
Charged twice per month
Why do you charge me 2 times when i only have one account?
- Why do you charge me 2 times when i only have one account?
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Forgot everything.
Hello, I forgot my email address and the password that I sign up for and even if I did remember the email for it, I forgot the account to my email, and I tried resetting it but forgot it. What I do know, is that it's charged on my valid credit card a...
- Hello, I forgot my email address and the password that I sign up for and even if I did remember the email for it, I forgot the account to my email, and I tried resetting it but forgot it. What I do k...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Solved!! Getting Premium at the end of the month
PremiumGermany My Question or Issue I Would like to know if I gotta pay for NOvember , if I would get premium today(5 days till december). Or do I pay for the next starting month. Because it would be a waste to pay for 5 days. thanks for some help.
- Premium Germany My Question or Issue I Would like to know if I gotta pay for NOvember , if I would get premium today(5 days till december). Or do I pay for the ...
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- Spotify Star
- 634 Views
- 1 replies
- 0 likes
- 634 Views
- 1 replies
- 0 likes
Can not go premium
PlanFreeCountry IsraelDeviceimac late 2014Operating Systemsierra My Question or Issue Hi.Im trying to register premium and set credit card.I'm in israel region and can not change county. (do not need)I inserted an israely credit card and get this mes...
- Plan Free Country Israel Device imac late 2014 Operating System sierra My Question or Issue Hi. Im trying to register premium and set credit card....
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- Casual Listener
- 950 Views
- 11 replies
- 0 likes
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Premium
- 950 Views
- 11 replies
- 0 likes
Superuser Contribution Student discount turned to family plan
PlanPremiumCountrySweden My Question or Issue Hi, I have used Spotify premium for several years, paying 99SEK per month. Around June, I signed up for the student discound and that month 49SEK was charged instead. However, I just noticed that I have b...
- Plan Premium Country Sweden My Question or Issue Hi, I have used Spotify premium for several years, paying 99SEK per month. Around June, I signed up for the student discou...
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- Spotify Legend
- 296 Views
- 3 replies
- 0 likes
- 296 Views
- 3 replies
- 0 likes
Superuser Contribution No me puedo suscribir a Premium
Hola, desde el 18 de este mes que mi cuenta familiar quedo cerrada por no autorenovarse, al intentarlo manualmente no me lo permite, me marca que hay un error, ya hice todo lo de las sugerencias, cerrar sesion, cambiara free, hablar al banco (este ul...
- Hola, desde el 18 de este mes que mi cuenta familiar quedo cerrada por no autorenovarse, al intentarlo manualmente no me lo permite, me marca que hay un error, ya hice todo lo de las sugerencias, cer...
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- Spotify Legend
- 451 Views
- 3 replies
- 0 likes
- 451 Views
- 3 replies
- 0 likes
Superuser Contribution Really upset!!! My 3 month trial was canceled 1 month after start...
Got an email for 3 months for $9.99... I started my trial last month, and now it's been canceled!!! Super **bleep**!!
- Got an email for 3 months for $9.99... I started my trial last month, and now it's been canceled!!! Super **bleep**!!
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- Spotify Legend
- 339 Views
- 3 replies
- 0 likes
- 339 Views
- 3 replies
- 0 likes
order was cancelled
My Question or IssueI have ordered a google home mini by registering as a premium user in Spotify with free of cost. But now I got a mail saying the order was cancelled. But I have provided all my details correctly without any mistakes. Now how can I...
- My Question or Issue I have ordered a google home mini by registering as a premium user in Spotify with free of cost. But now I got a mail saying the order was cancelled. But I have pro...
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- Spotify Star
- 344 Views
- 1 replies
- 0 likes
- 344 Views
- 1 replies
- 0 likes
Cant Find Premium Account for Unsubscribing
PlanPremiumCountry PhilippinesDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue I have an account that is currently subscribed as premium, however I am no longer able to access it because I lost the User and Email. I want to un...
- Plan Premium Country Philippines Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue I have an account that is currently subscribed as premiu...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Why is premium so different from free?
ive Had the free plan for a while with Spotify and I enjoyed being able to pick my favorite artists, having playlists generated based on my favorite artists, and being able to “like” songs and have all my likes songs on a playlist. I just didn’t like...
- ive Had the free plan for a while with Spotify and I enjoyed being able to pick my favorite artists, having playlists generated based on my favorite artists, and being able to “like” songs and have a...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Registeration and account problem
None of PlanPremiumCountry PhilippinesDeviceOppo F3 plusOperating SystemAndroid My Question or Issue It says Im registered but it shows that my spotify is not premium
- None of Plan Premium Country Philippines Device Oppo F3 plus Operating System Android My Question or Issue It says Im registered but it shows that my spotify is no...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Solved!! I want a refund
3 days ago I subscribed to Spotify premiumtaking advantage of the 3 month offerfor $ 9 MXN.First I tried with a credit card,but I could not because I had usedit before. Try 3 times like this,until I use another card and if Isucceed.But later I realiz...
- 3 days ago I subscribed to Spotify premium taking advantage of the 3 month offer for $ 9 MXN. First I tried with a credit card, but I could not because I had used it before. Try 3 times like thi...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Postal Code will not work
PlanFreeCanada Device Macbook Pro airOperating SystemmacOS High Sierra 10.13.6 My Question or IssueI am trying to get the 0.99 for three months, but when I put in my card information the only thing that won't register is the postal code. Is there a w...
- Plan Free Canada Device Macbook Pro air Operating System macOS High Sierra 10.13.6 My Question or Issue I am trying to get the 0.99 for three months, but when...
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- Composer
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Solved!! I don`t get the 0,99 euros offer for premium
PlanFreeCountry RomaniaDeviceiPhone 8 and desktopOperating SystemiOS 12, Windows 10 My Question or IssueMy friends sent me some images with the 0,99 euros spotify premium offer. The problem is that every time I want to buy it, I don`t get prompted to...
- Plan Free Country Romania Device iPhone 8 and desktop Operating System iOS 12, Windows 10 My Question or Issue My friends sent me some images with the 0,99 euros spotify ...
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- Spotify Star
- 303 Views
- 1 replies
- 0 likes
- 303 Views
- 1 replies
- 0 likes
Family plan in Egypt
Plan PremiumCountry EgyptDevice(iPhone XS)Operating System(iOS 12) My Question or Issue Hello,After the amaing news of spotify being available in Egypt, I cannot change my premium account to family plan so that my family can get benefited from the di...
- Plan Premium Country Egypt Device (iPhone XS) Operating System (iOS 12) My Question or Issue Hello, After the amaing news of spotify being available in Egyp...
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- Spotify Star
- 809 Views
- 1 replies
- 5 likes
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Family Plan
- 809 Views
- 1 replies
- 5 likes
Superuser Contribution Student sub and Alexa
PlanPremiumCountry Canada DeviceAlexaOperating SystemAlexa My Question or Issue Every time I setup Spotify to use Alexa(dot)it says device is not compatible. I have a student discount if this makes a difference. Can someone help me please
- Plan Premium Country Canada Device Alexa Operating System Alexa My Question or Issue Every time I setup Spotify to use Alexa(dot)it says device is not compati...
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- Spotify Legend
- 1091 Views
- 3 replies
- 0 likes
- 1091 Views
- 3 replies
- 0 likes
Superuser Contribution Artisti non trovati
Plan/PremiumCountry Us Device(iphone 6)Operating System(iOS 11) My Question or issue ciao, sono in Italia e facendo la ricerca di vari artisti famosi (sicuramente in Italia) come Battisti o Mina, non mi da certo risultati soddisfacenti così come li a...
- Plan /Premium Country Us Device (iphone 6) Operating System (iOS 11) My Question or issue ciao, sono in Italia e facendo la ricerca di vari artisti famosi...
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- Spotify Legend
- 221 Views
- 3 replies
- 0 likes
- 221 Views
- 3 replies
- 0 likes