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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132085 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66515 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
248669 Views
153 replies
13 likes
I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout SE Asia and then Canada/States. First of all, because I'm ...
I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout...
Roadie
934 Views
1 replies
0 likes
Olá, estou precisando de ajuda. Assinei a promoção de estudante durante 3 meses, porém cancelei o plano tarde, devido ao horário de verão, e o plano foi renovado automaticamente. Entretanto apesar de vir cobrando no cartão eu não consigo usar o Spoti...
Olá, estou precisando de ajuda. Assinei a promoção de estudante durante 3 meses, porém cancelei o plano tarde, devido ao horário de verão, e o plano foi renovado automaticamente. Entretanto ap...
Community Legend
352 Views
3 replies
0 likes
PlanFamily premiumCountry BolivivaDeviceIphone 7Operating SystemWindows 7 My Question or Issue I get my family premium on 06/01/2019 at 7:19pm, and days ago (like 1 week) i recive emails form spotify say me my membership going be canceled
Plan Family premium Country Boliviva Device Iphone 7 Operating System Windows 7 My Question or Issue I get my family premium on 06/01/2019 at 7:19pm, and days ago (like 1...
Roadie
256 Views
1 replies
0 likes
Hello,After some issues with login i create again a account with same e-mail (i don't know how, looks like account removal) and now my premium subscription is not available anymore. Number of my subscription order: P09177A360 Thanks in advance!Best r...
Hello, After some issues with login i create again a account with same e-mail (i don't know how, looks like account removal) and now my premium subscription is not available anymore. N...
Spotify Star
237 Views
1 replies
0 likes
I have Spotify Premium and I’m thinking about adding Hulu. Two questions: first, the link to the offer terms bring me to an error page. The link is to https://www.spotify.com/sk/account/subscription/change/legal-terms/?target=hulu i realuze few few p...
I have Spotify Premium and I’m thinking about adding Hulu. Two questions: first, the link to the offer terms bring me to an error page. The link is to https://www.spotify.com/sk/account/subscrip...
Casual Listener
777 Views
2 replies
0 likes
PlanPremium My Question or Issue How to suspend for a while a subscription for my sun (paid through my paypal) without having access to his password ?thanks for your help
Plan Premium My Question or Issue How to suspend for a while a subscription for my sun (paid through my paypal) without having access to his password ? thank...
Community Legend
493 Views
1 replies
0 likes
PlanPremiumCountry PH My Question or IssueI can no longer access the page https://www.spotify.com/us/purchase/ecards/ to purchase an e-card for someone else. What happened to it? Has the ecard system been permanently removed? If so, how else can I "g...
Plan Premium Country PH My Question or Issue I can no longer access the page https://www.spotify.com/us/purchase/ecards/ to purchase an e-card for someone else. What happened to...
Spotify Star
660 Views
1 replies
1 likes
Plan spotify family Pays FRANCE Appareil PC, iphone Système d'exploitation ios 12.1.2 Ma Question ou le problème bonsoir j'ai pris l'abonnement spotify famille, j'ai inviter les membres de ma famille, les mails ont ete acceptés et basculer vers un li...
Plan spotify family Pays FRANCE Appareil PC, iphone Système d'exploitation ios 12.1.2 Ma Question ou le problème bonsoir j'ai pris l'abonnement s...
Spotify Legend
1294 Views
1 replies
0 likes
I just checked my card transactions, and I see that I was charged 3 times this month, with 3 different transactions prices: once 14,99, once 9,99 and once 16,49.PlanfamilyCountry canadaOperating SystemWindows 10 My Question or Issue I just checked my...
I just checked my card transactions, and I see that I was charged 3 times this month, with 3 different transactions prices: once 14,99, once 9,99 and once 16,49. Plan family Country canada ...
Community Legend
316 Views
1 replies
0 likes
PlanPremiumCountry Saudi ArbiaDeviceOne plus 6Operating System Android Oreo, My Question or IssueI was just bailed doube the amount of of money for my premium plan.they should take 20 SARs however they charged me 40 SAR. Giving that this was the 1st ...
Plan Premium Country Saudi Arbia Device One plus 6 Operating System Android Oreo, My Question or Issue I was just bailed doube the amount of of money for my pr...
Community Legend
241 Views
1 replies
0 likes
PlanPremium My Question or Issue Today is the 26/01/2019 and I happened to open my bank account as I tend to regularly check if there was made any unauthorized transations. I found that I was charged twice for the Spotify Premium for $11.99. The firs...
Plan Premium My Question or Issue Today is the 26/01/2019 and I happened to open my bank account as I tend to regularly check if there was made any unauthorized transations. I found th...
Community Legend
466 Views
3 replies
0 likes
PlanFreeCountry United StatesDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue I've had this problem for a while, but when I use the Spotify Partner Portal to get my premium membership through working at Starbucks I log in, enter my...
Plan Free Country United States Device Samsung Galaxy S8 Operating System Android My Question or Issue I've had this problem for a while, but when I use the Spotify Partner...
Spotify Star
551 Views
1 replies
0 likes
PlanoPremiumPaísBrasilDispositivoMoto x4Sistema operacionalAndroid Minha pergunta ou problemaHoje alterei a forma de pagamento da minha conta premium, e apareceu uma cobrança de R$ 10,00 reais no no meu cartão de credito. Espero que esse valor seja e...
Plano Premium País Brasil Dispositivo Moto x4 Sistema operacional Android Minha pergunta ou problema Hoje alterei a forma de pagamento da minha conta premium, e apareceu uma cobrança...
Spotify Star
394 Views
2 replies
1 likes
PlanFree/PremiumCountry UKDeviceHONOR 9Operating SystemAndroid Oreo My Question or Issue I had a pop up ad for a podcast appear on my app home screen. I pay a premium subscription because I don't want to see ads, among other things. I have all Spotif...
Plan Free/Premium Country UK Device HONOR 9 Operating System Android Oreo My Question or Issue I had a pop up ad for a podcast appear on my app home screen. I pay a ...
Spotify Star
447 Views
1 replies
1 likes
Eu fiz assinatura para o spotify premium e funcionou por alguns meses por volta de Outubro de 2018 o applicativo sozinho parou de funcionar mas nunca param de me cobrar 16.90 pelo serviço premium. Estou desde então entrando em contato com o spotify e...
Eu fiz assinatura para o spotify premium e funcionou por alguns meses por volta de Outubro de 2018 o applicativo sozinho parou de funcionar mas nunca param de me cobrar 16.90 pelo serviço premium. Es...
Spotify Star
417 Views
2 replies
1 likes
I started my Premium account in December with the Christmas deal for 99 cents but I have been charged only once so far when I created the account. Enought time has passed since the supposed charging date in January but no money bas been withdrawn fro...
I started my Premium account in December with the Christmas deal for 99 cents but I have been charged only once so far when I created the account. Enought time has passed since the supposed charging ...
Spotify Star
285 Views
1 replies
0 likes
PlanPremiumCountry canDevicesamsung 8Operating Systemandriod My Question or Issue Recenlty switched phones, no longer can access my family plan. All music and playlists are gone. I pay for the family plan. Other members of my plan can still access th...
Plan Premium Country can Device samsung 8 Operating System andriod My Question or Issue Recenlty switched phones, no longer can access my family plan. All music and playl...
Spotify Star
249 Views
1 replies
0 likes
Plan PremiumCountry United States of AmericaDeviceMotorola Moto e5 CruiseOperating SystemAndroid 8.0 (Oreo) My Question or IssueMy concern is over the list of type of payments Spotify accepts. After typing in an absurd number of combinations, consist...
Plan Premium Country United States of America Device Motorola Moto e5 Cruise Operating System Android 8.0 (Oreo) My Question or Issue My concern is over the list of type ...
Spotify Star
464 Views
1 replies
0 likes
PlanPremium CountryCanada My Question or Issue Yesterday I saw a big red banner in the app that Spotify had been unable to charge my card for the annual renewal. So I clicked through in the Spotify app, and I ended up on three options:- Family plan: ...
Plan Premium Country Canada My Question or Issue Yesterday I saw a big red banner in the app that Spotify had been unable to charge my card for the annual renewal.&...
Casual Listener
600 Views
2 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy 8Operating SystemOreo My Question or Issue I currently have a premium plan but i’m Looking to upgrading this to a family plan to add some members of my family. I have already prepaid for the year of my pr...
Plan Premium Country Canada Device Samsung Galaxy 8 Operating System Oreo My Question or Issue I currently have a premium plan but i’m Looking to upgrading this to a fami...
Community Legend
396 Views
1 replies
0 likes
