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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75519 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140476 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80986 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270876 Views
159 replies
13 likes
1. When I signed up, it showed an option of paying for 3 months at $27.00. That is no longer an option in my "change plans."?2. My "first" payment is February 14th. Payment will come out or not come out if I cancel a day or two before?3. If I used "a...
1. When I signed up, it showed an option of paying for 3 months at $27.00. That is no longer an option in my "change plans."? 2. My "first" payment is February 14th. Payment will come out or not com...
Newbie
326 Views
2 replies
0 likes
Hi there,I just logged in to my premium account and noticed that I had been overcharged by 10X on 12 Dec 2017. Please see the screenshot attached. My monthly subcription fee is HKD58, but on 12 Dec 2017, I was charged HKD580. Please check and let me ...
Hi there, I just logged in to my premium account and noticed that I had been overcharged by 10X on 12 Dec 2017. Please see the screenshot attached. My monthly subcription fee is HK...
Casual Listener
335 Views
1 replies
0 likes
PlanPremiumCountrySingaporeDeviceHuawei Honor PlayOperating SystemAndroid 9QuestionI just bought and redeemed a 3 month gift card for Spotify Premium. However, on the mobile app it shows that I have only 29 days before I need to go online whilst the ...
Plan Premium Country Singapore Device Huawei Honor Play Operating System Android 9 Question I just bought and redeemed a 3 month gift card for Spotify Premium. However, on the mobile app it ...
Community Legend
698 Views
1 replies
0 likes
PlanFreeCountryPortugal DeviceDesktop + Android PhoneOperating SystemWindows 10 + Android OS My Question or Issue Hello,I currently have a free Spotify account but I am planning to upgrade to premium. I was wondering if I could upload offline music t...
Plan Free Country Portugal Device Desktop + Android Phone Operating System Windows 10 + Android OS My Question or Issue Hello, I currently have a free Spotify accoun...
Community Legend
594 Views
1 replies
0 likes
I'm enjoying the 30 days free trial offer at the moment. Two days ago I verified myself as a student sccesfully, getting the email confirmation and all, but in my account summary still appears that when the 30days trial expires, I'm going to be charg...
I'm enjoying the 30 days free trial offer at the moment. Two days ago I verified myself as a student sccesfully, getting the email confirmation and all, but in my account summary still appears that w...
Casual Listener
476 Views
2 replies
0 likes
Hi, I want to gift Spotify premium to a friend, thought I'd be able to do this via the website rather than have to go and buy a physical card but can't see how to? Thanks in advanceSam
Hi, I want to gift Spotify premium to a friend, thought I'd be able to do this via the website rather than have to go and buy a physical card but can't see how to? Thanks in advance Sam
Community Legend
392 Views
1 replies
0 likes
Hola yo utilice mi tarjeta para tener el premium de un mes gratis pero me olvidé de la cuenta y el email aunque suene raro y quisiera cancelar la suscripción porque no tengo dinero en la tarjeta, mi usuario es EzequielI aunque no me deja entrar con e...
Hola yo utilice mi tarjeta para tener el premium de un mes gratis pero me olvidé de la cuenta y el email aunque suene raro y quisiera cancelar la suscripción porque no tengo dinero en la tarjeta...
Spotify Star
316 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceMac LaptopOperating SystemMac OS High Sierra My Question or IssueI reset my password for Spotify and now I can't log back in despite typing in correct details (username and password). The Error code 3 is displayed. In the p...
Plan Premium Country UK Device Mac Laptop Operating System Mac OS High Sierra My Question or Issue I reset my password for Spotify and now I can't log back in despite typing in...
Roadie
389 Views
1 replies
0 likes
I have been in the struggle just like many Premium users have, the struggle of a very expensive modern music streaming. If you download it, its illegal, but if you decide to take the legal route just stream, its super expensive for music that it's re...
I have been in the struggle just like many Premium users have, the struggle of a very expensive modern music streaming. If you download it, its illegal, but if you decide to take the...
Spotify Star
1101 Views
1 replies
0 likes
I have the premium account and when I go to re-activate my hulu, I click "activate" and it says "page not found." legit so frustrating. any suggestions?
I have the premium account and when I go to re-activate my hulu, I click "activate" and it says "page not found." legit so frustrating. any suggestions?
Spotify Star
691 Views
1 replies
0 likes
We just Purchased a premium account for my daughter linked to her email... 20 mins of use and she got asked to re log in. But her password wouldn’t work.... we’ve been redirected and created multiple new password but they always fail. Now .... trying...
We just Purchased a premium account for my daughter linked to her email... 20 mins of use and she got asked to re log in. But her password wouldn’t work.... we’ve been redirected and created multiple...
Spotify Star
461 Views
3 replies
0 likes
PlanPremiumcanada Device(iPhone SE, MAC)Operating System(iOS 10) Hello!my mobile service provider is no longer offering or partnered with Spotify, they sent me an automated message saying that my Spotify premium been/will be deleted. I tried to subsc...
Plan Premium canada Device (iPhone SE, MAC) Operating System (iOS 10) Hello! my mobile service provider is no longer offering or partnered with Spotify, they sent me...
Casual Listener
934 Views
2 replies
0 likes
PlanPremiumCountry Canada My Question or IssueI have a Premium account through my sellphone provide, Fido, they informed me that they no longer support my Spotify subscription, and that I should go directly through SpotifyHowever, Spotify still sees ...
Plan Premium Country Canada My Question or Issue I have a Premium account through my sellphone provide, Fido, they informed me that they no longer su...
Spotify Star
928 Views
1 replies
0 likes
PlanPremium for FamilyCountry canada My Question or IssueI'm trying to use my gift card but it doesn't work. Look what i did :-account-Redeem-Enter the Pin (back of the gift card) and my postal code Can someone helpme please
Plan Premium for Family Country canada My Question or Issue I'm trying to use my gift card but it doesn't work. Look what i did : -account -Redeem -Enter ...
Spotify Star
2208 Views
1 replies
0 likes
I was expecting my yearly subscription payment in December to be 99 EUR, but it seems like I have been switched back to monthly 9,99 EUR. This is an increase of my subscription price without any notice beforehand and I don't want this. Could somebody...
I was expecting my yearly subscription payment in December to be 99 EUR, but it seems like I have been switched back to monthly 9,99 EUR. This is an increase of my subscription price without any noti...
Spotify Star
728 Views
1 replies
0 likes
My Question or Issue My old Facebook account was deactivated and is tied to my Spotify account. I cannot access it as my profile is a series of numbers. How do I access my account if I can't access it through my old Facebook?
My Question or Issue My old Facebook account was deactivated and is tied to my Spotify account. I cannot access it as my profile is a series of numbers. How do I access my account if I can't...
Spotify Legend
1123 Views
5 replies
0 likes
PlanPremiumCountryAustralia My Question or Issue My card was stolen and is currently locked while I wait for my new one to arrive, but this means I am behind on a payment for premium as Spotify can no longer take payments automatically from the old c...
Plan Premium Country Australia My Question or Issue My card was stolen and is currently locked while I wait for my new one to arrive, but this means I am behind on a payment ...
Spotify Star
667 Views
5 replies
0 likes
i have a 3 month subscription that i want to cancel early. on my pc it's the basic free one, but on my ipad/iphone it's premium. i have been trying for over an hour to try and cancel it but can't seem to find a way. it's a bit concerning that spotify...
i have a 3 month subscription that i want to cancel early. on my pc it's the basic free one, but on my ipad/iphone it's premium. i have been trying for over an hour to try and cancel it but c...
Spotify Star
362 Views
1 replies
0 likes
If Spotify has been charging you the full premium subscription price, but you are verified as a student this is the solution I found to fix this:+ go to www.spotify.com/us/+ log in+ click "profile" drop down+ click account+ in "account overview" on t...
If Spotify has been charging you the full premium subscription price, but you are verified as a student this is the solution I found to fix this: + go to www.spotify.com/us/ + log in + click ...
Spotify Legend
545 Views
3 replies
0 likes
I don't use Spotify so much anymore so I hadn't noticed that you cannot buy songs any longer (apparantly this feature was removed end of 2012). But I did buy one or two back when it was possible and it appears I have not saved them to my computer so ...
I don't use Spotify so much anymore so I hadn't noticed that you cannot buy songs any longer (apparantly this feature was removed end of 2012). But I did buy one or two back when it was possible and ...
Spotify Legend
2506 Views
4 replies
0 likes
