Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89243 Views
- 54 replies
- 5 likes
- 89243 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11208 Views
- 24 replies
- 2 likes
- 11208 Views
- 24 replies
- 2 likes
Updating card information without upgrading subscription to Premium
PlanUnlimitedCountry NorwayDevicePCOperating SystemWindows 10 My Question or IssueHow to I update my card info without changing my plan? Yeah, I know Unlimited is not available any more. For NEW users that is. I'm still on Unlimited, and always was, ...
- Plan Unlimited Country Norway Device PC Operating System Windows 10 My Question or Issue How to I update my card info without changing my plan? Yeah, I know Unlimited is not av...
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Payment problem
I paid my spotify premium but I can't acess, and I've checked on my credit card, there's nothing wrong
- I paid my spotify premium but I can't acess, and I've checked on my credit card, there's nothing wrong
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Hulu Activation
WHEN I TRY TO ACTIVATE MY HULU IT JUST SAYS THIS
- WHEN I TRY TO ACTIVATE MY HULU IT JUST SAYS THIS
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- Spotify Star
- 396 Views
- 1 replies
- 0 likes
- 396 Views
- 1 replies
- 0 likes
REDACTED - Help topic
PlanFree/PremiumCountry DeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSearched the web for Spotify subscription on my mobile device (google) and top add was "redacted". Further this looked like a good deal a...
- Plan Free/Premium Country Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Searched the web for Spotify subscription on my mob...
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- Spotify Star
- 353 Views
- 3 replies
- 0 likes
- 353 Views
- 3 replies
- 0 likes
I was charged for my free account....how do i get a refund???
PlanFree/Premium My Question or Issue I was charged for my free account. How do I get a refund? And why is there no telephone number to call?
- Plan Free/Premium My Question or Issue I was charged for my free account. How do I get a refund? And why is there no telephone number to call?
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Cancel
How do I cancel my subscription from the app on an Android phone I can't seem to figure this out
- How do I cancel my subscription from the app on an Android phone I can't seem to figure this out
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- Spotify Star
- 325 Views
- 1 replies
- 1 likes
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Subscription
- 325 Views
- 1 replies
- 1 likes
Payment
Hello, I am a student with student premium. However, I noticed I had to re-confirm my student membership which I did last night. Yet, I noticed a $9.99 pending charge for my account... I don’t want to be charged extra or charged more tthan what I’ve ...
- Hello, I am a student with student premium. However, I noticed I had to re-confirm my student membership which I did last night. Yet, I noticed a $9.99 pending charge for my account... I don’t want t...
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- Spotify Star
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Necesito ayuda!!!
Spotify me cobro este mes 80 pesos y ahora me quitó el premium, que hago?!?!
- Spotify me cobro este mes 80 pesos y ahora me quitó el premium, que hago?!?!
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Superuser Contribution Trying to connect Premium for Family and Hulu
I have Spotify Premium for Family, but when I go to my account page, I don't see any way to activate Hulu. Alternately, does anyone know how to get into direct contact with Spotify support? Because I can’t find anything.
- I have Spotify Premium for Family, but when I go to my account page, I don't see any way to activate Hulu. Alternately, does anyone know how to get into direc...
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- Spotify Legend
- 310 Views
- 1 replies
- 0 likes
- 310 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Account auto changed to family
Hello spotify my account was automatically changed from premium to family without my knowledge or consent. I have not shared my information with anyone. I only find out after I have to update my payment. can you please explain the reason for this?Pla...
- Hello spotify my account was automatically changed from premium to family without my knowledge or consent. I have not shared my information with anyone. I only find out after I have...
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- Spotify Legend
- 530 Views
- 2 replies
- 0 likes
- 530 Views
- 2 replies
- 0 likes
Superuser Contribution Have Premium Versdon on Mac only get Free Version on Iphone App. Help
Have Premium Version on Mac. Only get Free Version access on Iphone App. Help! What do I have to do to see my premium trial membership on Iphone?
- Have Premium Version on Mac. Only get Free Version access on Iphone App. Help! What do I have to do to see my premium trial membership on Iphone?
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- Spotify Legend
- 291 Views
- 3 replies
- 0 likes
- 291 Views
- 3 replies
- 0 likes
Free premium trial not letting me use features
Just started a free trial and it’s not allowing me to use the features of the free trial. Also when checking my account it states I only have Spotify Free not premium?
- Just started a free trial and it’s not allowing me to use the features of the free trial. Also when checking my account it states I only have Spotify Free not premium?
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- Spotify Star
- 305 Views
- 1 replies
- 0 likes
- 305 Views
- 1 replies
- 0 likes
Superuser Contribution Family plan with hulu
Hi i would like to know. if i could get a family plan with hulu.
- Hi i would like to know. if i could get a family plan with hulu.
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- Newbie
- 100424 Views
- 12 replies
- 34 likes
- 100424 Views
- 12 replies
- 34 likes
Been charged for a premium subscription that ended nearly a year ago.
I used to have a Spotify premium subscription. It ended back in July of 2017. On my account right now it says I have a free subscription, but I have been continually charged $9.99/mo since the subscription ended. It doesn’t even show up in my Apple s...
- I used to have a Spotify premium subscription. It ended back in July of 2017. On my account right now it says I have a free subscription, but I have been continually charged $9.99/mo since the ...
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- Spotify Star
- 291 Views
- 1 replies
- 0 likes
- 291 Views
- 1 replies
- 0 likes
Account (and premium trial) lost
PlanFree/PremiumCountryNetherlandsDeviceHuawei mate 10 liteOperating SystemAndroid My Question or IssueHello, I started a free 30 days trial about 2 weeks ago but yesterday when i opened spotify i went to the login page.After loging in to my account ...
- Plan Free/Premium Country Netherlands Device Huawei mate 10 lite Operating System Android My Question or Issue Hello, I started a free 30 days trial about 2 weeks ago b...
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- Spotify Star
- 231 Views
- 1 replies
- 1 likes
- 231 Views
- 1 replies
- 1 likes
Superuser Contribution Premium on wrong account lost free trial
I signed up for a free trial and to get Spotify premium from the app but when I went on to safari the Spotify webpage had my girlfriend logged in so when I went to enter the information she got the free trial. We canceled the subscription already but...
- I signed up for a free trial and to get Spotify premium from the app but when I went on to safari the Spotify webpage had my girlfriend logged in so when I went to enter the information she got the f...
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- Spotify Legend
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
cancel premium link on website throws error
I am trying to cancel my premium account via the button in the accounts page which points to the url https://www.spotify.com/us/account/subscription/change/intent/?target=free. Everytime I try this I get an error "Oops! Something went wrong, please t...
- I am trying to cancel my premium account via the button in the accounts page which points to the url https://www.spotify.com/us/account/subscription/change/intent/?target=free. Everytime...
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- Spotify Star
- 278 Views
- 3 replies
- 1 likes
- 278 Views
- 3 replies
- 1 likes
Detailed Bills
PlanFree/PremiumCountry FranceDeviceLG G6Operating SystAndroid My Question or Issue How can i receive detailed bills ? I need bills with my name inside to give to my company because it refund me part of my subscription.
- Plan Free/Premium Country France Device LG G6 Operating SystAndroid My Question or Issue How can i receive detailed bills ? I need bills with my name inside to give...
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- Spotify Star
- 246 Views
- 1 replies
- 1 likes
- 246 Views
- 1 replies
- 1 likes
Superuser Contribution payment problem
So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email about my payment fail. I tried with three different (valid cards)...
- So, I have a family account and I already cancelled my Itunes log-in and even had to re-open my account months ago. I have an account in Turkey and for some reason, I received an email...
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- Spotify Legend
- 382 Views
- 1 replies
- 0 likes
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FailurePayment Problems
- 382 Views
- 1 replies
- 0 likes
Superuser Contribution When renew the "Premium" plan I wanted to change for "Family", paid, but I've got "premium" again...
Hi, I have few days left in prepayed Premium Plan and decided to renew it with with "Family" option. The web page did lead me to the payment, made it and I realized that I have got old "Premium" plan again (for one year!). No option to communicate wi...
- Hi, I have few days left in prepayed Premium Plan and decided to renew it with with "Family" option. The web page did lead me to the payment, made it and I realized that I have got old "Premium"...
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- Spotify Legend
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes