Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountry PhilippinesDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue I have an account that is currently subscribed as premium, however I am no longer able to access it because I lost the User and Email. I want to un...
ive Had the free plan for a while with Spotify and I enjoyed being able to pick my favorite artists, having playlists generated based on my favorite artists, and being able to “like” songs and have all my likes songs on a playlist. I just didn’t like...
None of PlanPremiumCountry PhilippinesDeviceOppo F3 plusOperating SystemAndroid My Question or Issue It says Im registered but it shows that my spotify is not premium
3 days ago I subscribed to Spotify premiumtaking advantage of the 3 month offerfor $ 9 MXN.First I tried with a credit card,but I could not because I had usedit before. Try 3 times like this,until I use another card and if Isucceed.But later I realiz...
PlanFreeCanada Device Macbook Pro airOperating SystemmacOS High Sierra 10.13.6 My Question or IssueI am trying to get the 0.99 for three months, but when I put in my card information the only thing that won't register is the postal code. Is there a w...
PlanFreeCountry RomaniaDeviceiPhone 8 and desktopOperating SystemiOS 12, Windows 10 My Question or IssueMy friends sent me some images with the 0,99 euros spotify premium offer. The problem is that every time I want to buy it, I don`t get prompted to...
Plan PremiumCountry EgyptDevice(iPhone XS)Operating System(iOS 12) My Question or Issue Hello,After the amaing news of spotify being available in Egypt, I cannot change my premium account to family plan so that my family can get benefited from the di...
PlanPremiumCountry Canada DeviceAlexaOperating SystemAlexa My Question or Issue Every time I setup Spotify to use Alexa(dot)it says device is not compatible. I have a student discount if this makes a difference. Can someone help me please
Plan/PremiumCountry Us Device(iphone 6)Operating System(iOS 11) My Question or issue ciao, sono in Italia e facendo la ricerca di vari artisti famosi (sicuramente in Italia) come Battisti o Mina, non mi da certo risultati soddisfacenti così come li a...
I have the family plan and I can not register my wife in it, every time I put someone in after 7 days the message says that the person does not live in the same residence. How do I get her to register on the plan?
PlanPremiumCountryPhilippinesDevice(Samsung S7, iPad 2017, OPPO)Operating System(iOS 12, Android Oreo, ) My Question or Issue good day. as you have seen in the screenshot. I have a monthly subscription until 12/07/2018. however I decided to change th...
PlanFamily/PremiumCountry Deviceiphone 8Operating System(iOS 12) My Question or Issue Hi, I cannot make any payment regarding Spotify on my account. I have done everything that you’re suggesting in the trouble shooting section.. Background: About two...
PlanPremiumCountry Norway Device(iPhone 8Operating SystemiOS 10 My Question or Issue I'm verified as a student, but im still not receiving my discount. Its been over a month now since i got verified. What do i do to get it?
Using a free account, when I ask Google Assistant to play my spotify playlist it plays some random songs that aren't even my songs. Do I need to have premium to do this?
PlanPremiumCountryCanada Device(iPhone 8, Microsoft Surface Pro 4)Operating System(iOS 10, Windows 10) My Question or Issue As a premium subscriber hoping to use my student status for the student premium plan, I was confused to see links prompting me...
PlanPremiumCountrybrasil Device(iPhone 7 Plus)Operating Systemios 12.1 My Question or Issue Efetuei o pagamento da conta premium recebi o comprovante via e-mail mas a conta continua free já fiz todos os procedimentos recomendados inclusive loguei e d...
PlanGet 3 months of Premium for HK$58.00Country Hong KongDeviceAnyOperating SystemAny My Question or Issue Is the promotion that HK$58 for total 3 months? Or HK$58 per month for first 3 months?I had applied this promotion at 16/11/18. However, why my...
PlanFreeCountryBrazilDeviceiPhone SEOperating SystemiOS 12.1 My Question or IssueI can't subscribe to the premium account on the R$1.99 plan for three months. All the data that I input is correct and I have already called to the credit card operator ...
PlanPremiumCountryNow Canada - purchase of premium annual subscription was in UK for GBP119.88 in March 2018Spotify was uninstalled from my old phone (Samsung Galaxy A3) and installed on my new phone (iphone 6). On the new device it shows that I have...
Basically I had some problems with my payment with Spotify Family and got canceled. After that I tried to pay again to reactivate the service, but this happened, after putting again my credit card’s infos, this showed up *look at the screenshot, plea...