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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131475 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65219 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246314 Views
151 replies
13 likes
PlanPremiumCountry Saudi ArbiaDeviceOne plus 6Operating System Android Oreo, My Question or IssueI was just bailed doube the amount of of money for my premium plan.they should take 20 SARs however they charged me 40 SAR. Giving that this was the 1st ...
Plan Premium Country Saudi Arbia Device One plus 6 Operating System Android Oreo, My Question or Issue I was just bailed doube the amount of of money for my pr...
Community Legend
240 Views
1 replies
0 likes
PlanPremium My Question or Issue Today is the 26/01/2019 and I happened to open my bank account as I tend to regularly check if there was made any unauthorized transations. I found that I was charged twice for the Spotify Premium for $11.99. The firs...
Plan Premium My Question or Issue Today is the 26/01/2019 and I happened to open my bank account as I tend to regularly check if there was made any unauthorized transations. I found th...
Community Legend
458 Views
3 replies
0 likes
PlanFreeCountry United StatesDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue I've had this problem for a while, but when I use the Spotify Partner Portal to get my premium membership through working at Starbucks I log in, enter my...
Plan Free Country United States Device Samsung Galaxy S8 Operating System Android My Question or Issue I've had this problem for a while, but when I use the Spotify Partner...
Spotify Star
551 Views
1 replies
0 likes
PlanoPremiumPaísBrasilDispositivoMoto x4Sistema operacionalAndroid Minha pergunta ou problemaHoje alterei a forma de pagamento da minha conta premium, e apareceu uma cobrança de R$ 10,00 reais no no meu cartão de credito. Espero que esse valor seja e...
Plano Premium País Brasil Dispositivo Moto x4 Sistema operacional Android Minha pergunta ou problema Hoje alterei a forma de pagamento da minha conta premium, e apareceu uma cobrança...
Spotify Star
391 Views
2 replies
1 likes
PlanFree/PremiumCountry UKDeviceHONOR 9Operating SystemAndroid Oreo My Question or Issue I had a pop up ad for a podcast appear on my app home screen. I pay a premium subscription because I don't want to see ads, among other things. I have all Spotif...
Plan Free/Premium Country UK Device HONOR 9 Operating System Android Oreo My Question or Issue I had a pop up ad for a podcast appear on my app home screen. I pay a ...
Spotify Star
444 Views
1 replies
1 likes
Eu fiz assinatura para o spotify premium e funcionou por alguns meses por volta de Outubro de 2018 o applicativo sozinho parou de funcionar mas nunca param de me cobrar 16.90 pelo serviço premium. Estou desde então entrando em contato com o spotify e...
Eu fiz assinatura para o spotify premium e funcionou por alguns meses por volta de Outubro de 2018 o applicativo sozinho parou de funcionar mas nunca param de me cobrar 16.90 pelo serviço premium. Es...
Spotify Star
417 Views
2 replies
1 likes
I started my Premium account in December with the Christmas deal for 99 cents but I have been charged only once so far when I created the account. Enought time has passed since the supposed charging date in January but no money bas been withdrawn fro...
I started my Premium account in December with the Christmas deal for 99 cents but I have been charged only once so far when I created the account. Enought time has passed since the supposed charging ...
Spotify Star
283 Views
1 replies
0 likes
PlanPremiumCountry canDevicesamsung 8Operating Systemandriod My Question or Issue Recenlty switched phones, no longer can access my family plan. All music and playlists are gone. I pay for the family plan. Other members of my plan can still access th...
Plan Premium Country can Device samsung 8 Operating System andriod My Question or Issue Recenlty switched phones, no longer can access my family plan. All music and playl...
Spotify Star
246 Views
1 replies
0 likes
Plan PremiumCountry United States of AmericaDeviceMotorola Moto e5 CruiseOperating SystemAndroid 8.0 (Oreo) My Question or IssueMy concern is over the list of type of payments Spotify accepts. After typing in an absurd number of combinations, consist...
Plan Premium Country United States of America Device Motorola Moto e5 Cruise Operating System Android 8.0 (Oreo) My Question or Issue My concern is over the list of type ...
Spotify Star
455 Views
1 replies
0 likes
PlanPremium CountryCanada My Question or Issue Yesterday I saw a big red banner in the app that Spotify had been unable to charge my card for the annual renewal. So I clicked through in the Spotify app, and I ended up on three options:- Family plan: ...
Plan Premium Country Canada My Question or Issue Yesterday I saw a big red banner in the app that Spotify had been unable to charge my card for the annual renewal.&...
Casual Listener
598 Views
2 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy 8Operating SystemOreo My Question or Issue I currently have a premium plan but i’m Looking to upgrading this to a family plan to add some members of my family. I have already prepaid for the year of my pr...
Plan Premium Country Canada Device Samsung Galaxy 8 Operating System Oreo My Question or Issue I currently have a premium plan but i’m Looking to upgrading this to a fami...
Community Legend
394 Views
1 replies
0 likes
Gentlemen, I bought a Premium 1 month (Gift Card), 8 days ago. In the meantime, I won a Premium Family subscription. I would like to spend the remainder of the 22 for my brother and register the familar code in my account. Thankful.
Gentlemen, I bought a Premium 1 month (Gift Card), 8 days ago. In the meantime, I won a Premium Family subscription. I would like to spend the remainder of the 22 for my brother and register the fami...
Spotify Star
255 Views
1 replies
0 likes
Me and my roomate have similar taste in music and used the same premium account for the house we lived in. We are in the process of moving to different states but now I want to ask if I could start my own premium account with the same preferences and...
Me and my roomate have similar taste in music and used the same premium account for the house we lived in. We are in the process of moving to different states but now I want to ask if I could s...
Spotify Star
297 Views
1 replies
0 likes
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
313 Views
1 replies
0 likes
PlanFree/PremiumCountryEstoniaDevice(iPhone Operating System(iOS 10)My Question or IssueHello! I got a premium for 6.99€, but it didn't work. I checked the status of my subscription only to see that I still have the free version. Money's gone. So I b...
Plan Free/Premium Country Estonia Device (iPhone 😎 Operating System (iOS 10) My Question or Issue Hello! I got a premium for 6.99€, but it didn't work. I checked the status of my subscripti...
Spotify Legend
292 Views
1 replies
0 likes
PlanPremiumCountry U.S.DeviceMoto e5 playOperating SystemAndroid version 8.0.0 My Question or Issue I use a prepaid Walmart credit card to pay for Spotify. My purchase history for the card shows that on 1/15/19 I was charged for my subscription. Yet ...
Plan Premium Country U.S. Device Moto e5 play Operating System Android version 8.0.0 My Question or Issue I use a prepaid Walmart credit card to pay for Spotify. My purch...
Community Legend
402 Views
1 replies
0 likes
I upgraded my regular paid subscription to a family plan and now my family is on the plan however I am being charged monthly for a regular account (9.99) and a family account (14.99) . How can I get the regular account to stop being charged to my cre...
I upgraded my regular paid subscription to a family plan and now my family is on the plan however I am being charged monthly for a regular account (9.99) and a family account (14.99) . How can I...
Spotify Legend
309 Views
1 replies
0 likes
My Question or Issue I recently checked my bank statement and noticed that I was charged on the 22nd of January 2019, then again today (24th January 2019). Both times money was deducted from my account. Why was I double charged if the payment went th...
My Question or Issue I recently checked my bank statement and noticed that I was charged on the 22nd of January 2019, then again today (24th January 2019). Both times money was deducte...
Spotify Legend
935 Views
2 replies
0 likes
PlanPremiumCountry USDeviceIpod Operating SystemiOS 10 (or the most recent update) My Question or Issue I recieved an e-mail saying my spotify account couldn't be paid. I tried following the steps and re-entering my information but it kept taking me ...
Plan Premium Country US Device Ipod Operating System iOS 10 (or the most recent update) My Question or Issue I recieved an e-mail saying my spotify account ...
Community Legend
381 Views
3 replies
0 likes
Hi,When i try to purchase a gift card in Singapore and use a local payment method, it does not complete the transaction and says payment failed. Has anyone from Singapore faced such a scenario and had it solved? ThanksRajaram
Hi, When i try to purchase a gift card in Singapore and use a local payment method, it does not complete the transaction and says payment failed. Has anyone from Singapore faced such a scenario and ...
Spotify Legend
599 Views
1 replies
0 likes
