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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75936 Views
31 replies
2 likes
Moderator
121702 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159832 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
313171 Views
174 replies
13 likes
I have paid my premium subscription via iTunes, and it is still asking me to update on the app, as well as online. Apple has confirmed I have paid for my subscription. The fact I can’t talk to a Spotify rep or have them talk to Apple is frustrating. ...
I have paid my premium subscription via iTunes, and it is still asking me to update on the app, as well as online. Apple has confirmed I have paid for my subscription. The fact I can’t talk to a Spot...
Spotify Star
1195 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy S8, Macbook Air late 2011Operating SystemAndroid Pie, MacOS High Sierra 10.13.6 My Question or Issue I pre-paid for Spotify Premium for 3 months using PayTM, and have now realised that because of Warner Mus...
Plan Premium Country India Device Samsung Galaxy S8, Macbook Air late 2011 Operating System Android Pie, MacOS High Sierra 10.13.6 My Question or Issue I pre-paid for Spotify P...
Not applicable
963 Views
2 replies
2 likes
Planstudent premium Countryunited states Deviceiphone xr/macbook pro My Question or Issue my payment method expired, i changed my payment information to my debit card and i was charged 9.99 instead of my 4.99 student premium. is there anywhere this c...
Plan student premium Country united states Device iphone xr/macbook pro My Question or Issue my payment method expired, i changed my payment informati...
Spotify Legend
916 Views
3 replies
1 likes
PlanFreeCountryRomaniaDevicePCOperating SystemWindows 10 ProProblem:When i try to purchase the spotify premium with the trial i get this message ,,Payment failed" i checked if the country is correct and all the details. What do i do?
Plan Free Country Romania Device PC Operating System Windows 10 Pro Problem: When i try to purchase the spotify premium with the trial i get this message ,,Payment failed" i checked if the c...
Spotify Legend
1811 Views
14 replies
0 likes
My Question or Issue I recently lost my bank card and it just so happens that while I was waiting for my replacement card It was the time of month I pay for Spotify. I got a notice saying the payment didn’t go through but had to wait two days for my ...
My Question or Issue I recently lost my bank card and it just so happens that while I was waiting for my replacement card It was the time of month I pay for Spotify. I got a notice sa...
Spotify Legend
557 Views
3 replies
0 likes
PlanPremiumCountry USA My Question or Issue Hello,I have had spotify for about two years now and it never dawned on me to write until now. I have being charged atleast twice a month for premium 9.99X2 as long as I can remember. Why is this? Please lo...
Plan Premium Country USA My Question or Issue Hello, I have had spotify for about two years now and it never dawned on me to write until now. I hav...
Spotify Legend
871 Views
3 replies
0 likes
I've tried to buy premium but payment does not success and I received message from bank that I have been charged twice for this transaction, my account still in free plan.PlanFree/PremiumCountry Viet NamDeviceChrome Operating SystemWindows 10
I've tried to buy premium but payment does not success and I received message from bank that I have been charged twice for this transaction, my account still in free plan. Plan Free/Premium Countr...
Newbie
1052 Views
5 replies
2 likes
student premium subscriptionPremiumUSA My Question or IssueI was just charged on the 19th for my subscription and I just received an email saying that they tried my subscription payment and it failed, but I was charged on the 25th. I am supposed to b...
student premium subscription Premium USA My Question or Issue I was just charged on the 19th for my subscription and I just received an email saying that they tried my subscription paymen...
Spotify Star
508 Views
1 replies
0 likes
My bank account has been deducted but spotify is showing payment failed.
My bank account has been deducted but spotify is showing payment failed.
Spotify Star
1244 Views
8 replies
1 likes
Moin moin Ich hab ein Problem seit dem 19. 9. 18 wird mir jeden monat 9.99€ abgebucht über Paypal (so wie ich es wollte) nur mir wird jeden monat nochmal am 23.monat.jahr 9.99€ abgebucht. Und ich hab kein weiteres konto! Kann mir wer da helfen?
Moin moin Ich hab ein Problem seit dem 19. 9. 18 wird mir jeden monat 9.99€ abgebucht über Paypal (so wie ich es wollte) nur mir wird jeden monat nochmal am 23.monat.jahr 9.99€ abgebucht. ...
Composer
4053 Views
1 replies
0 likes
Hi,I applied for student discount and went through the details the moment I entered my card details and went through verfication page it redirects and said that your card is not available for monthly subscription but I have charged Rs59 for no reason...
Hi,I applied for student discount and went through the details the moment I entered my card details and went through verfication page it redirects and said that your card is not available for monthly...
Composer
504 Views
1 replies
1 likes
PlanPremiumCountry IndiaDeviceOnePlus 3TOperating SystemAndroid Oreo My Question or IssueI tried to upgrade my subscription from free to premium 1 year through UPI payment method.But the payment got failed and I was charged Rs 1189. It didn't get ref...
Plan Premium Country India Device OnePlus 3T Operating System Android Oreo My Question or Issue I tried to upgrade my subscription from free to premium 1 year through UPI ...
Casual Listener
7423 Views
34 replies
15 likes
Hey, I've been paying for premium for months according to my credit card statement but when I log into the 2 email addresses/Facebook it is still showing as free... this isn't the easiest of sites to navigate around for me so help would be appreciate...
Hey, I've been paying for premium for months according to my credit card statement but when I log into the 2 email addresses/Facebook it is still showing as free... this isn't the easiest of sites to...
Community Legend
471 Views
1 replies
0 likes
PlanFree/PremiumCountry ItalyDeviceIpadOperating System(iOS) My Question or IssueHello from Italy.i have a Problem:I‘ve paid the Premium Version on my Ipad, but there come every 30 minutes an advertising... what can i do? Best wishes
Plan Free/Premium Country Italy Device Ipad Operating System (iOS) My Question or Issue Hello from Italy. i have a Problem: I‘ve paid the Premium Version on my Ipad, ...
Spotify Star
432 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.1 My Question or Issue I subscribed to premium about a year ago and have had no issues with Spotify so far. However, when I opened the app today I had been logged out. When I logged back in...
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.1 My Question or Issue I subscribed to premium about a year ago and have had no issues with Spotify so ...
Spotify Star
394 Views
1 replies
0 likes
PlanStudentCountry USA My Question or Issue I signed up for a student plan and got a 3 month trail, but it charged me for a full plan and I don't want to premium anymore
Plan Student Country USA My Question or Issue I signed up for a student plan and got a 3 month trail, but it charged me for a full plan and I don't want to pr...
Spotify Star
428 Views
1 replies
0 likes
Hello,i have Spotify free on my iPhone but now I have been charged 3 times in february for the same free account. Please return my money. 1 payment 15/2 and 2 payments 18/2. PlanFreeCountrydenmark Device(iPhone 8Operating System(iOS 10, Android Oreo,...
Hello, i have Spotify free on my iPhone but now I have been charged 3 times in february for the same free account. Please return my money😡. 1 payment 15/2 and 2 payments 18/2. &nbs...
Community Legend
540 Views
1 replies
0 likes
I'm trying to pay for a one-time 1 month premium subscription with a Visa Gift Card, but whenever I select one-time one month payment, the only payment option it gives me is "paysafecard" which I don't have. Is there a way to pay with a Visa gift car...
I'm trying to pay for a one-time 1 month premium subscription with a Visa Gift Card, but whenever I select one-time one month payment, the only payment option it gives me is "paysafecard" which I don...
Casual Listener
3080 Views
4 replies
0 likes
I created my account in Ireland and recently cancelled my premium plan however now I can't change the country I am in (it is grayed out in the edit profile section) and I can't change my payment method either - the subscription tab doesn't have the "...
I created my account in Ireland and recently cancelled my premium plan however now I can't change the country I am in (it is grayed out in the edit profile section) and I can't change my paym...
Spotify Legend
1273 Views
3 replies
0 likes
Is there a way to get spotify premium for less than 5$/month in Jordan for students?My friends in Europe told me to get the students offer since i am a student but i can't seem to find the "students offer" on the website.Thanks in advance.
Is there a way to get spotify premium for less than 5$/month in Jordan for students? My friends in Europe told me to get the students offer since i am a student but i can't seem to find the ...
Spotify Legend
1565 Views
3 replies
0 likes
