Added new local files on desktop won't show/sync on phone since yesterday

[vhain]

Plan

Premium

Country

Germany

Device

OnePlus 8 Pro

Operating System

Windows 11, Android 11

My Question or Issue

So all of a sudden I can't add any local files to my phone (OnePlus 8 Pro Android 11) anymore.

When I add them to the playlist on the desktop app (Windows 10) they just won't appear on my phone's spotify. And yes I'm sure both devices are in the same network and yes I also tried reinstalling both apps. Tried basically everything. I can synch old local files that been in my playlist already, but I just can't add new local files to my phone anymore.

Any help?

[vhain]

Bump. @Support please acknowledge this bug and fix it asap. We are paying customers and you fail to realize that it's NOT an issue on our end.

[vhain]

Bump. Can any support member answer?!

[vhain]

Bump.

Other users have the exact same issue too.

https://www.reddit.com/r/spotify/comments/qui4ie/addes_local_files_on_desktop_wont_show_up_on/?utm_m...

https://www.reddit.com/r/spotify/comments/qusk05/trouble_with_playlists/?utm_medium=android_app&utm_...

[vhain]

Bump

[Jeremy]

Hi there folks,

Thank you for reaching out to the Community.

Just to double-check you haven't missed out a step that might fix the issue, could you make sure that you have:

• tried all the troubleshooting suggested here,
• the latest app version installed,
• tried reinstalling the app and cleared cache as described here.

Keep us posted.

Take care!