Auto-Playing Songs I Have Zero Interest In

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Auto-Playing Songs I Have Zero Interest In

Music Fan

Plan

Premium

Country

USA 

Device

PC and Android

Operating System

Windows 10

 

My Question or Issue

Spotify, why the **bleep** are you playing Usain Bolt songs without me asking? I have turned off the autoplay feature in the settings that plays 'similar' songs, even when I don't want it to, and my Spotify will still randomly play this stupid Usain Bolt song totally randomly while I am doing other tasks. What is going on?? 

1 ACCEPTED SOLUTION

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Solution!

Re: Auto-Playing Songs I Have Zero Interest In

Rock Star 8
Rock Star 8

Hi @Frostman233

Thank you for reaching out here in the Community!

If you see suspicious activity on your Spotify account, first reset the password:

  1. Open the password restet form in a private/incognito window, and choose a strong password you haven't used before.
  2. Go to your accoun page and click SIGN OUT EVERYWHERE.


It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.).
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.

Make sure to check this article as well, in order to protect your Spotify account. 


If the issue persists, you can reach out to Customer Support.
You can find the contact form here.


I hope it helps!

 

Emilia_8Rock Star 8
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Re: Auto-Playing Songs I Have Zero Interest In

Rock Star 8
Rock Star 8

Hi @Frostman233

Thank you for reaching out here in the Community!

If you see suspicious activity on your Spotify account, first reset the password:

  1. Open the password restet form in a private/incognito window, and choose a strong password you haven't used before.
  2. Go to your accoun page and click SIGN OUT EVERYWHERE.


It's also strongly advised that you change the password for:

  • The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.).
  • Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
  • Any service where you use the same password as Spotify.

Make sure to check this article as well, in order to protect your Spotify account. 


If the issue persists, you can reach out to Customer Support.
You can find the contact form here.


I hope it helps!

 

Emilia_8Rock Star 8
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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