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Edit: the error has somehow resolved itself after i left it alone for a week. lol idk...
Hi.
On the webplayer, when i try to open a certain playlist of 200 songs, it displays the message "an error has occurred, try reloading the page." The message won't go away even after reloading the page and clearing my browser cache, etc. The error has only occurred for that one playlist so far.
Plan: Free
Country: Canada
Device: Trident PC
Operating System: Windows 10
Please help. Thanks.
Solved! Go to Solution.
Hey @akume_ren,
We noticed you edited your original response to say that this has since been resolved - glad to hear that everything's working normally now 🙂
If anything else pops up, feel free to let us know.
Take care for now!
Hi there @akume_ren,
thanks for reaching out !
Could you please provide the name of the specific playlist you're looking for and some screenshots showing the error ?
Also, does the issue happen with other playlists or when using a different device ?
Which internet browser are you using for the web player ?
Thanks for your cooperation 🙂
Thanks for replying 🙂
The name of the playlist is welcome to 2020.
I use Google Chrome.
The error only occurs on that device.
I cannot provide a screenshot right now but I will when I can!
Hey @akume_ren,
We noticed you edited your original response to say that this has since been resolved - glad to hear that everything's working normally now 🙂
If anything else pops up, feel free to let us know.
Take care for now!
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