Cant play certain playlist

[taylorton147]

Plan

Premium

Country

Device

Android phone and desktop

Operating System

Windows 11

My Question or Issue

My spotify wont play one specific playlist unless I spam click the playlist icon and even then it only plays the same queue of songs.

[OscarDC]

Hey @taylorton147,

Thank you for reaching out to the Community and welcome. 

To start investigating this behavior, since it seems to be happening with just one playlist, would you mind checking on a different device to see if the issue persists there? If not, we'd recommend performing a clean reinstall of the app on the affected device by following the steps in this article. This step is frequently ignored, yet it offers more depth than a regular one and can assist in eliminating any cache that may be causing issues.

Also, taking into account that this could be affected by the network connection, we'd recommend trying with a different Wi-Fi network to see if the behavior persists. If you don't have another one available, you can use your mobile data (or a hotspot) to test it.

Lastly, include in your next response the link of the playlist to take a closer look. We'll be on the lookout. 

[taylorton147]

Hey Oscar, it doesn't work on mobile or desktop. And have tried it on WiFi and mobile data

[taylorton147]

https://open.spotify.com/playlist/1j4gmRlSM11C43870tl1Ij?si=wMKrBLVKTMKtdW-YRer69w&pt=9fc93b0034658f... 3eg 

[OscarDC · Accepted solution]

Hey @taylorton147,

Thank you for your swift response. 

We checked the playlist and we noticed that it has more than 4000 tracks and that could be possibly causing the issue since it took some time to properly load. 

So to make sure we've covered all the basics first, would you mind opening the playlist on the desktop app, selecting all the songs (CTRL + A) and dragging them to a new playlist to see if you can play the new one properly with the same number of songs? 

If it doesn't make any difference, we'd suggest reducing the number of songs by deleting some of them to see if it makes any difference. 

Hope this helps. If anything else comes up, the Community will be here for you.

[taylorton147]

hey copying the new playlist works thanks 🙂 

[OscarDC]

Hey @taylorton147,

Thank you for keeping in contact. 

We're glad to know that your new playlist (full of bangers BTW) is working properly. We appreciate the time you took following the process and sharing what works for you. Hopefully, this tip will help other users that may have a similar behavior 🙂

In case you need anything else, remember that we're just a post away.

Cheers!

[MumbiA]

I'm having the same issue. My playlist doesn't have many songs. 

[Maria]

Hey there @MumbiA,

Thanks for reaching out!

As you mention that your playlist doesn't have many songs, it's possible that the issue you're experiencing is slightly different. To make sure we cover all bases in this case, would you mind giving the suggestions in this article a try?

Shouldn't this do the trick, could you let us know what device and operating system you're using? It would also be great if you could send more info about the playlist in question. For example - is it a personal playlist you've created, or a playlist you're following/collaborative, how many songs are added, is it newly created, etc.

Keep us posted!