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DJ feature using a different TimeZone from where I am

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DJ feature using a different TimeZone from where I am

I am loving the DJ feature. I understand people complaining about the voice killing the vibe and agree an on/off button would be nice, but for me, I would/will definitively keep it on. I like the "pause" on the flow of music, and as a ecletic person, having different sets during the day is being great! 🙂

 

My only thing is, I am in Australia, so at 8 AM on a Monday, hearing a "Let's continue your Sunday" breaks all the magic. I can't tell which TMZ DJ is following, but is definitively the same as me 😕

 

Plan

Premium

 

Country

Australia

 

Device

(iPhone SE (2nd Gen - and therefore, Carplay) and MacOS

 

Operating System

macOS (13.5.2 (22G91)) / Spotify (Spotify for macOS (Apple Silicon) / 1.2.19.941.gbf202593)

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Accepted Solutions
Marked as solution

Hey folks, 

 

Thanks for posting in the Community and welcome. 

 

@EduardoNAzevedo@nathanSpotify@jasonmillsnz, in this case, we'd recommend you log out and log in twice in a row onto your Spotify account. This could sound a little bit odd, but this way the system will force a resync of your account in general. Give it a try and let us know how it goes.

 

If the above doesn't do the trick, would you mind sending us the make/model and OS of the devices in which you notice this behavior, along with the Spotify version you're running there?

 

Lastly, would you mind sending us a video recording of this behavior? You can attach the videos in your next reply in mp4 format, or you can also upload them to YouTube or Google Drive and make them public, so we can visualize them. We understand it might be difficult, but we advise you to record by the time you notice the DJ naming the wrong date. 

 

Keep us in the loop!

AlejaRModerator
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View solution in original post

8 Replies

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Hey @Carter13,

 

Thanks for posting in the Community.

 

Could you give us more details on the experience you had? Are you talking about the AI DJ or the greeting on the home page?

 

Keep us posted.

 

Cheers!

DianModerator
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I've been enjoying the DJ, but it must think I am in the US not AUS, as it is telling me it is the previous day all the time.
Is there a setting I am missing?
My profile in my account is AUS.

Same, I am in NZ and have the same thing.  I wonder if the type of songs the DJ spins up is related to the time it thinks it is 

Marked as solution

Hey folks, 

 

Thanks for posting in the Community and welcome. 

 

@EduardoNAzevedo@nathanSpotify@jasonmillsnz, in this case, we'd recommend you log out and log in twice in a row onto your Spotify account. This could sound a little bit odd, but this way the system will force a resync of your account in general. Give it a try and let us know how it goes.

 

If the above doesn't do the trick, would you mind sending us the make/model and OS of the devices in which you notice this behavior, along with the Spotify version you're running there?

 

Lastly, would you mind sending us a video recording of this behavior? You can attach the videos in your next reply in mp4 format, or you can also upload them to YouTube or Google Drive and make them public, so we can visualize them. We understand it might be difficult, but we advise you to record by the time you notice the DJ naming the wrong date. 

 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Hi Aleja, thanks for looking into.

 

I've tried the steps above, but on my mobile only. Other accounts were still connected (different laptops).

Hopefully in one device is enough. I will observe if it will fix or not (tried to press the "DJ" button to listen a new set, but didn't got lucky in having him saying something date related).
I will come back here later with my findings.

 

Disregard, before doing the log-out log-on, i captured the DJ saying "Wednesday", when It is Thursday downunder already.

Video is here. (Note: keep the volume down, I wasn't expecting to be that high on the video, sorry about that, lol)

 

And finally, my hardware and spotify versions are on my original post.

 

Once again, thank you for looking into

Hey AlejaR. This Morning DJ X properly said Tuesday. I believe your log-off log-on twice in a row (I did 4, just in case, lol) did the trick.

 

Thanks!

I've been wondering the exact same thing! @jasonmillsnz


This morning it seems in knows the time finally!
@AlejaR, I did not login and logout, missed that recommendation.
However something has changed and it is working.

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