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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • gyrtesersfd
  • Casual Listener
  • 72377 Views
  • 63 replies
  • 66 likes
  • 72377 Views
  • 63 replies
  • 66 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Jayemuller
  • Newbie
  • 36404 Views
  • 58 replies
  • 30 likes
  • 36404 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 132752 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 132752 Views
  • 62 replies
  • 48 likes

Superuser Contribution Something wrong in play

I play the song and it show me the video with double screen like it's virus or something

  • Visitor
  • I play the song and it show me the video with double screen like it's virus or something 
  • Alex
  • Spotify Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why was the filter function in the liked songs removed?

I find it a little annoying that the filter function for the liked playlist removed as of late because that is how I will get though my day most often and find songs I want. It also helped me sleep so as of late I've been missing more sleep. It actua...

  • Visitor
  • I find it a little annoying that the filter function for the liked playlist removed as of late because that is how I will get though my day most often and find songs I want. It also helped me sleep s...
  • Pdbdb
  • Casual Listener
  • 418 Views
  • 4 replies
  • 0 likes
  • 418 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I import local music?

I've seen multiple sources that show me how to display my local music in my playlist, but Spotify won't let me play the songs in my playlist. It says I need to import it. How do I import it?

  • Visitor
  • I've seen multiple sources that show me how to display my local music in my playlist, but Spotify won't let me play the songs in my playlist. It says I need to import it. How do I import it?
  • Eni
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Hey

How delete liste listening list on spotify ?

  • Visitor
  • How delete liste listening list on spotify ?
  • Amayy
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Download songs/playlists

PlanFree/PremiumCountrySouth Africa DeviceVivo y02Operating SystemAndroid device My Question or Issue I'm on a plan but can be able to Download songs/playlists on my Spotify as I used to. I have strong internet connection but it still doesn't work.

  • Newbie
  • Plan Free/Premium Country South Africa  Device Vivo y02 Operating System Android device    My Question or Issue  I'm on a plan but can be able to Download songs/playlist...
  • Alex
  • Spotify Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My liked songs wont sync on my phone

PlanPremiumCountryCanadaDeviceSamsung s 20Operating SystemAndroid 13 My Question or IssueMy phone is my major playing device and I 95% add music to liked using it, but i recently added a discography from a band and they wont shuffle into my liked lis...

  • Casual Listener
  •   Plan Premium Country Canada Device Samsung s 20 Operating System Android 13   My Question or Issue My phone is my major playing device and I 95% add music to liked using it, bu...
  • Joan
  • Moderator
  • 424 Views
  • 7 replies
  • 1 likes
  • 424 Views
  • 7 replies
  • 1 likes

Superuser Contribution I do not want Spotify to add songs to my playlists

My Question or Issue Hi! Does Spotify not have customer support? Or is this it? My issue is that songs that are not on the current playlist I am playing from are added quite often by Spotify for some reason. Every fifth song it seems like. I love fin...

  • Casual Listener
  • My Question or Issue   Hi!    Does Spotify not have customer support? Or is this it?   My issue is that songs that are not on the current playlist I am playing from are adde...
  • Henry_Walker14
  • Casual Listener
  • 308 Views
  • 2 replies
  • 1 likes
  • 308 Views
  • 2 replies
  • 1 likes

Solved!! Reset my library

Hello, I would like to completely reset my music library and playlists and restart my account to zero without deleting it and unsubscribing. I found no information on the subject apart from erasing data from device settings but it just erases the dow...

  • Visitor
  •   Hello, I would like to completely reset my music library and playlists and restart my account to zero without deleting it and unsubscribing. I found no information on the subject apart from e...
  • c34r
  • Newbie
  • 27632 Views
  • 2 replies
  • 0 likes
  • 27632 Views
  • 2 replies
  • 0 likes

how to play more than one playlist at once?

Hi, I'd like to select more than one playlist and put all music of the selected playlists on shuffle mode. How can I do that? I tried puting the playlists into a folder. But the folder has no play button. Can someone help me?

  • Newbie
  • Hi,   I'd like to select more than one playlist and put all music of the selected playlists on shuffle mode.    How can I do that?   I tried puting the playlists into a fold...
  • AdamDam
  • Spotify Star
  • 3050 Views
  • 5 replies
  • 2 likes
  • 3050 Views
  • 5 replies
  • 2 likes

Superuser Contribution PlaylistFolders

I have so many playlists and they have so many different genres and themes, and it’s rly difficult to find the correct playlist when I have to scroll through all of them it’s to find what I wanna play or if I’m adding a song to a playlist. If there w...

  • Visitor
  • I have so many playlists and they have so many different genres and themes, and it’s rly difficult to find the correct playlist when I have to scroll through all of them it’s to find what I wanna pla...
  • Eni
  • Moderator
  • 152 Views
  • 1 replies
  • 1 likes
  • 152 Views
  • 1 replies
  • 1 likes

Superuser Contribution UI Bugs when moving window around

Ever since the new UI update there have been a number of bugs with the UI that happen somewhat frequently *The first issue is that when the library panel is collapsed so you can only see the album covers and the "now playing" icon is expanded, the im...

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  • Casual Listener
  • Ever since the new UI update there have been a number of bugs with the UI that happen somewhat frequently   *The first issue is that when the library panel is collapsed so you can only see the...
  • AlejaR
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Joseph

Ho l’abbonamento di 9.99€ al mese ma se vado offline non posso ascoltare i miei brani che ho nella mia playlist come mai? Come potrei fare?

  • Visitor
  • Ho l’abbonamento di 9.99€ al mese ma se vado offline non posso ascoltare i miei brani che ho nella mia playlist come mai? Come potrei fare?
  • Alex
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download music

Why can't I download music when clicking at the three dost the download option doesn't appear.

  • Visitor
  • Why can't I download music when clicking at the three dost the download option doesn't appear.
  • Alex
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution My downloaded songs disappear after a month without service?

I spend months of time out of service and love having Spotify, but after a month all my songs are unplayable, and need to be re downloaded. Is there away to keep songs long then a month?

  • Visitor
  • I spend months of time out of service and love having Spotify, but after a month all my songs are unplayable, and need to be re downloaded. Is there away to keep songs long then a month?
  • Dian
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Iiked songs have new 'added' dates and I can't change them back

I was trying to add songs to a different playlist, but I accidentally re-added them to my liked songs. Now all of the songs are listed as being 'just added' instead of when I originally added them. I tried undoing this action but it didn't work. Is t...

  • Newbie
  • I was trying to add songs to a different playlist, but I accidentally re-added them to my liked songs. Now all of the songs are listed as being 'just added' instead of when I originally added them. I...
  • Dian
  • Spotify Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist plays one song then will only play random songs not in any of my playlists

Yesterday Spotify started not playing my playlists. If I click the play button on either the whole playlist or a song in the playlist, it'll play it, then stop the playlist and it'll just play random songs that I haven't added to any of my playlists....

  • Newbie
  • Yesterday Spotify started not playing my playlists. If I click the play button on either the whole playlist or a song in the playlist, it'll play it, then stop the playlist and it'll just play random...
  • Dian
  • Spotify Legend
  • 138 Views
  • 1 replies
  • 1 likes
  • 138 Views
  • 1 replies
  • 1 likes

Superuser Contribution My blends have disappeared

All of my Spotify blends have disappeared. I've checked the 'Made for you' section, searched 'Blend' and there is nothing there in the 'Blend' category, and any links to blends say that they are empty. They were working yesterday.

  • Visitor
  • All of my Spotify blends have disappeared. I've checked the 'Made for you' section, searched 'Blend' and there is nothing there in the 'Blend' category, and any links to blends say that they are empt...
  • Dian
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song search

PlanPremiumCountryUSA Device(iPhone 12Operating System(iOS 10 My Question or IssueAlmost every single day the search option is not available. I have to log out and log back in every single day to bring back the search option. What is happening here? ...

  • Visitor
  • Plan Premium Country USA   Device (iPhone 12 Operating System (iOS 10   My Question or Issue Almost every single day the search option is not available. I have to log out and log...
  • Dian
  • Spotify Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Kannada Versions of songs replaced by telugu versions in my playlist

Kannada Songs which were added by me to my playlist Rideeeee are being replaced by the same songs in telugu version. It feels pathetic when we need continuous playback. Really pathetic. Horrible glitch. Solve soon

  • Newbie
  • Kannada Songs which were added by me to my playlist Rideeeee are being replaced by the same songs in telugu version. It feels pathetic when we need continuous playback. Really pathetic. Horrible glit...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes