Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
114913 Views
30 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
564225 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
299762 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
215852 Views
95 replies
9 likes
Hello, I used to be able to hide songs from a playlist, but I can’t seem to find the option anymore. I am only given the option to remove from the playlist. Songs I hid months ago are still hidden, but any new songs I want to hide don’t seem to have ...
Hello, I used to be able to hide songs from a playlist, but I can’t seem to find the option anymore. I am only given the option to remove from the playlist. Songs I hid months ago a...
Casual Listener
14598 Views
11 replies
12 likes
The Genre/Mood filters don’t show anywhere near the amount of genres that I have. One in particular is Bronx Drill. None of the filters even show those songs, and I can’t search “genre:bronx-drill” in my liked songs, nor is there a “liked songs” in a...
The Genre/Mood filters don’t show anywhere near the amount of genres that I have. One in particular is Bronx Drill. None of the filters even show those songs, and I can’t search “genre:bronx-drill” i...
Music Fan
1970 Views
3 replies
1 likes
Hello, About 3 to 4 years ago i created a playlist, meant only for personal use, with selected songs that hit the charts in 2019 - 2020. I thought no-one could see this playlist, until last week, when i got this e-mail beneath. The title of my playli...
Hello, About 3 to 4 years ago i created a playlist, meant only for personal use, with selected songs that hit the charts in 2019 - 2020. I thought no-one could see this playlist, until last we...
Casual Listener
887 Views
2 replies
0 likes
PlanPremium FamilyCountryUKDeviceAmazon 4K Firestick/Samsung Android/Desktop browserOperating System My Question or IssueI have 512 Liked Songs in my sub account (part of a Family Premium account) copied and re-liked from my partners account which pa...
Plan Premium Family Country UK Device Amazon 4K Firestick/Samsung Android/Desktop browser Operating System My Question or Issue I have 512 Liked Songs in my sub account (part ...
Moderator
817 Views
3 replies
0 likes
I open an album, but it tells me it's empty. I open a podcast, it tells me there are no episodes, old or new
I open an album, but it tells me it's empty. I open a podcast, it tells me there are no episodes, old or new
Spotify Star
521 Views
1 replies
0 likes
i logged into my account and all of my playlists are gone
i logged into my account and all of my playlists are gone
Spotify Star
474 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceSamsung Galaxy A series phoneOperating SystemAndroid My Question or IssueFrustratingly the 15 hours of audiobook listening time included with my Premium subscription was used up in just 25 minutes of listening to 2 chapters...
Plan Premium Country UK Device Samsung Galaxy A series phone Operating System Android My Question or Issue Frustratingly the 15 hours of audiobook listening time included wit...
Moderator
2087 Views
3 replies
1 likes
PlanPremiumCountryUKDevicePC, iPhone 11Operating SystemWindows 11 Pro, iOS 17My Question or IssueI lost certain MP3 files on my PC and I'm unable to listen them using the desktop app. I can listen to them on my iPhone, but I am wondering if there is ...
Plan Premium Country UK Device PC, iPhone 11 Operating System Windows 11 Pro, iOS 17 My Question or Issue I lost certain MP3 files on my PC and I'm unable to listen them using the desktop ap...
Moderator
2424 Views
5 replies
0 likes
In the past, I could navigate to all the made for you playlists and mixes by going to the search page on desktop or my phone, and then by tapping one of the tiles called 'Made For You'. This hub would show all the made for you playlists and mixes, in...
In the past, I could navigate to all the made for you playlists and mixes by going to the search page on desktop or my phone, and then by tapping one of the tiles called 'Made For You'. This hu...
Music Fan
3529 Views
8 replies
1 likes
PlanPremiumCountryAustraliaDeviceMacOs Desktop AppOperating SystemMac My Question or IssueSo I fired up Spotify today and one of my most used features (Daily Mix / Release Radar / Discover Weekly) has completely disappeared, to be replaced by MORE pu...
Plan Premium Country Australia Device MacOs Desktop App Operating System Mac My Question or Issue So I fired up Spotify today and one of my most used features (Daily Mix / Re...
1798 Views
0 replies
0 likes
"I'd like to look at Spotify's catalog by artist without having to see all the track info in the initial search. I like to listen to whole albums and would like to browse by cover or list of albums. Rhapsody works this way and I found it more conveni...
"I'd like to look at Spotify's catalog by artist without having to see all the track info in the initial search. I like to listen to whole albums and would like to browse by cover or list of albums. ...
Moderator
1206 Views
1 replies
1 likes
I have this issue for some time right now. When I play music from some playlist/album the queue gets messed up. Spotify plays the songs in some random shuffled order. It's not following the order that's been set up by default.
I have this issue for some time right now. When I play music from some playlist/album the queue gets messed up. Spotify plays the songs in some random shuffled order. It's not following the order tha...
Not applicable
5166 Views
10 replies
1 likes
Hi, I was wondering if there is a way to change the visibility of both the sections:- Top artists this month- Top tracks this monthon your profile from being only visible to yourself, to everyone. Thanks EDIT : Sorry for accidentally posting this in ...
Hi, I was wondering if there is a way to change the visibility of both the sections: - Top artists this month - Top tracks this month on your profile from being only visible to yourself, ...
Community Legend
2361 Views
1 replies
1 likes
Plan:PremiumCountry~blank~DeviceiPhone 15, Windows PCOperating SystemWindows 10, IOS 17.6.1 My Question or Issueyes, i have the song on pc, yes i have it connected. this isnt supposed to happen so im really confused. i love this song and its annoying...
Plan: Premium Country ~blank~ Device iPhone 15, Windows PC Operating System Windows 10, IOS 17.6.1 My Question or Issue yes, i have the song on pc, yes i have it connected. this...
Moderator
753 Views
3 replies
0 likes
I LOVE my spotify and listen to it every day BUT I am struggling to find different music to listen to..... all the playlists that are found are 'shuffles' of music I have already listened too! I can't seem to find other playlists to expand my listeni...
I LOVE my spotify and listen to it every day BUT I am struggling to find different music to listen to..... all the playlists that are found are 'shuffles' of music I have already listened too! I can'...
Regular
2921 Views
5 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsungOperating System My Question or IssueIt was annoying enough when Spotify was giving me songs in my playlist that I didn't want, now they're actually adding entire playlists to the recommendations. Any way to make ...
Plan Premium Country Canada Device Samsung Operating System My Question or Issue It was annoying enough when Spotify was giving me songs in my playlist that I didn't want, now...
Spotify Star
453 Views
1 replies
1 likes
Goodmorning everybody, I need some help...I noticed that, sometimes, i find in my library playlists i didn't create, and i find in my playlists some songs I don't know and didn't add.can you tell my why does this happen? Thanks
Goodmorning everybody, I need some help... I noticed that, sometimes, i find in my library playlists i didn't create, and i find in my playlists some songs I don't know and didn't add. can you tell...
Newbie
4500 Views
4 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy Flip 6Operating SystemAndroid 14 One UI 6.1.1. My Question or IssueThe recently played albums suddenly disappeared from the front screen of my phone's widget after latest update, except for the Favori...
Plan Premium Country Netherlands Device Samsung Galaxy Flip 6 Operating System Android 14 One UI 6.1.1. My Question or Issue The recently played albums suddenly disappeared from the ...
715 Views
0 replies
1 likes
PlanPremiumCountryUnited StateaDeviceiPhone 13 My Question or Issuewhenever i attempt to add to a playlist by search, it gives me a ‘something went wrong’ EVERY TIME. i’ve tried to exit the app and reset my phone, etc and nothing worked.
Plan Premium Country United Statea Device iPhone 13 My Question or Issue whenever i attempt to add to a playlist by search, it gives me a ‘something went wrong’ EVERY TIME. i’v...
Moderator
434 Views
1 replies
0 likes
Hello, Every now and then a song or two on one of my playlists gets automatically replaced by the same song but from another album; a live performance version or a different studio performance. It's very annoying. Then I have to search for the old so...
Hello, Every now and then a song or two on one of my playlists gets automatically replaced by the same song but from another album; a live performance version or a different studio performan...
Newbie
22060 Views
26 replies
3 likes
