Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303005 Views

96 replies

91 likes

  • 303005 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

robigouk

Composer

167320 Views

241 replies

44 likes

  • 167320 Views
  • 241 replies
  • 44 likes

Superuser Contribution Can't add local files to playlistd

PlanPremiumCountryGermanyDeviceAndroid / WindowsMy Question or IssueI can still see and play all my local files from the library. But they vanished from all my Playlist. I can add them again, but the moment I open the Playlist again I can see them al...

Casual Listener

Plan Premium Country Germany Device Android / Windows My Question or Issue I can still see and play all my local files from the library. But they vanished from all my Playlist. I can add them ...

Lyubka

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Impossible de liker un titre - Unable to like a title

Abonnement PremiumPays : FranceAppareil : Samsung Galaxy A5 (2017) - Modèle : SM-A520FVersion application : dernière mise à jour (8.8.72.630) Bonjour,Depuis quelques temps, je n'arrive plus à liker mes titres depuis mon tél.Quand je clique sur le cœu...

Casual Listener

  Abonnement Premium Pays : France Appareil : Samsung Galaxy A5 (2017) - Modèle : SM-A520F Version application : dernière mise à jour (8.8.72.630)   Bonjour, Depuis q...

Lyubka

Moderator

2860 Views

5 replies

0 likes

  • 2860 Views
  • 5 replies
  • 0 likes

Husband Is blocked me

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist wouldn't show songs, but instead a preview of each song

PlanFree/CountryUSDeviceGoogle pixel 6aOperating SystemAndroid My Question or IssueThe Spotify app on my phone only show playlists with songs in text form, and wouldn't let me listen to my chosen song but a preview instead. This only happens with my ...

Visitor

Plan Free/ Country US Device Google pixel 6a Operating System Android   My Question or Issue The Spotify app on my phone only show playlists with songs in text form, and wouldn't let ...

Joan

Moderator

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como puedo quitar las sugerencias cuando escucho una de mis play list?

Cuándo escuchó mi play list me meten canciones que no estan en mi play list y eso no me gusta como puedo hacer para que ya no pase. Estoy pagando un plan y no me gustan esas sugerencias en mi play list

Visitor

Cuándo escuchó mi play list me meten canciones que no estan en mi play list y eso no me gusta como puedo hacer para que ya no pase. Estoy pagando un plan y no me gustan esas sugerencias en mi play li...

Saso_Insatisfecho

Visitor

12665 Views

2 replies

1 likes

  • 12665 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to recreate after “This playlist isn’t available”?

PlanFree/FreeCountryUK/RussiaDeviceiPhone 10/iPhone 8Operating SystemiOS 16My Question or Issue I am in the UK and have a free account. My fiancé is in Russia and had a free account (but can no longer access it). My fiancé previously created two play...

Newbie

Plan Free/Free Country UK/Russia Device iPhone 10/iPhone 8 Operating System iOS 16 My Question or Issue   I am in the UK and have a free account. My fiancé is in Russia and had a free ...

Lyubka

Moderator

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution ≈60 OF THE 618 SONGS IN MY LIKED SONGS LIST ARE DISPLAYED

PlanPREMIUM DevicePIXEL 6AOperating SystemLATEST ANDROID My Question or IssueNo, I don't have any filters on. Suddenly only (the same) 50 to 60 songs are showing up in my Liked Songs playlist for the last day or so, regardless of any settings that I ...

Newbie

Plan PREMIUM  Device PIXEL 6A Operating System LATEST ANDROID   My Question or Issue No, I don't have any filters on. Suddenly only (the same) 50 to 60 songs are showing up in my Li...

Susan_GP

Moderator

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted songs are not being deleted

I have deleted songs that have been added to my playlist that I didn't want and also songs that I am tired of and have deleted are still being played on my Windows desktop app. Why aren't they being deleted?

Casual Listener

I have deleted songs that have been added to my playlist that I didn't want and also songs that I am tired of and have deleted are still being played on my Windows desktop app.   Why aren't th...

Dian

Spotify Legend

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disable startup songs?

Upon starting up the app, the last song I listened to is still there, which makes it really inconvenient to reshuffle the playlist that it's in. Is there a way to make it so that when you close the app, it doesn't remember what song you were on?

Newbie

Upon starting up the app, the last song I listened to is still there, which makes it really inconvenient to reshuffle the playlist that it's in. Is there a way to make it so that when you close the a...

AlejaR

Moderator

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Make it easy to find albums

Why can I suddenly not find my saved albums?????? 

Newbie

Why can I suddenly not find my saved albums?????? 

Amay

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs glitched

PlanPremiumDeviceiPhone 13Operating SystemiOS 17 & 16 My Question or IssueLiked songs glitches out, I cannot swipe to queue songs or search songs. I've tried deleting the app and redownloading, updated the app and even updated to the new iOS in hopes...

Newbie

Plan Premium Device iPhone 13 Operating System iOS 17 & 16   My Question or Issue Liked songs glitches out, I cannot swipe to queue songs or search songs. I've tried deleting  t...

AlejaR

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't save my liked songs to a playlist

PlanPremium Device(Galaxy A13) My Question or Issue Hey this is my first post here. My problem is basically that I can't seem to transfer and/or save my liked songs anywhere else. For some context, I need to create a new account and really don't wann...

Casual Listener

  Plan Premium   Device (Galaxy A13)   My Question or Issue   Hey this is my first post here. My problem is basically that I can't seem to transfer and/or save my liked s...

vitinho9

Casual Listener

3633 Views

3 replies

1 likes

  • 3633 Views
  • 3 replies
  • 1 likes

Superuser Contribution Google Home stopped playing personalized playlists

PlanPremiumCountryUSA DeviceGoogle HomeOperating SystemGoogle Home My Question or IssueMy Google Home randomly stopped playing my personalized playlists. It had not been an issue before. I've looked around and cleared cache's both in Google and on Sp...

Visitor

Plan Premium Country USA   Device Google Home Operating System Google Home   My Question or Issue My Google Home randomly stopped playing my personalized playlists. It had not be...

Lmcphee

Visitor

1650 Views

2 replies

4 likes

  • 1650 Views
  • 2 replies
  • 4 likes

Personalized Artist Radios just recommends you songs you already know

Personalized radios show a fundamental misunderstanding of what many users like to use artist radios for. When I go to an artist radio, I am almost always looking for music related to THAT artist. I am not looking for music curated to me specifically...

Newbie

Personalized radios show a fundamental misunderstanding of what many users like to use artist radios for. When I go to an artist radio, I am almost always looking for music related to THAT artist. I ...

841 Views

0 replies

10 likes

  • 841 Views
  • 0 replies
  • 10 likes

Superuser Contribution Offline Music isn't playable

Downloaded isn't accessible at all when on offline modePlanPremiumCountryIndiaDevice(OnePlus Nord 2T)Operating System(Android Oreo) My Question or IssueI've tried clearing the cache plenty of time but it didn't work out and i also to tried reinstalli...

Visitor

Downloaded isn't accessible at all when on offline mode Plan Premium Country India Device (OnePlus Nord 2T) Operating System (Android Oreo)   My Question or Issue I've tried clea...

Dian

Spotify Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo eliminar un audio de mi biblioteca

Exporte música de mi dispositivo a Spotify, no me gustó ninguna y elimine todas pero quedó un audio que no desaparece y no se cómo se multiplico y ahora son dos

Visitor

Exporte música de mi dispositivo a Spotify, no me gustó ninguna y elimine todas pero quedó un audio que no desaparece y no se cómo se multiplico y ahora son dos 

Eni

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Banned musicians

PlanFree CountryGermany DeviceRedmi Note 10 Pro Operating SystemAndroid My Question or IssueHow can i find list of banned musicians by myself? I banned a lot of them, and i want to return some of them back, but idk names of every single musician

Newbie

Plan Free   Country Germany   Device Redmi Note 10 Pro   Operating System Android   My Question or Issue How can i find list of banned musicians by myself? I banned a...

Billy-J

Spotify Star

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pin only 2

I'm trying to pin my top 4 favourite playlists. I have 2 pinned, but when I try to add a 3 it says I can only pin 4 and I'm out of pins. Is there some secret pins somewhere that I can't see or is this just a straight up glitch?

Casual Listener

I'm trying to pin my top 4 favourite playlists. I have 2 pinned, but when I try to add a 3 it says I can only pin 4 and I'm out of pins. Is there some secret pins somewhere that I can't see or is thi...

Historiangie

Newbie

2495 Views

8 replies

0 likes

  • 2495 Views
  • 8 replies
  • 0 likes