plus button is missing

[docawk]

The plus button that allowed quick-add of a song to liked songs and multiple other playlists is missing. UI has reverted to a heart instead. The meatball (three dot) menu only allows one playlist addition per step. Regression bug

[Yordan]

Hi there @docawk,

Did you mean the Web Player by chance? Note that the heart button 💚 might still be available there to some users. We’re always looking for opportunities to enhance the user experience for everyone, so your feedback on this is greatly appreciated.

If this is with the desktop app, you can try logging out and signing back in to your account twice in a row - this will trigger an internal refresh of the app that may help here. Feel free to also try a clean reinstall of Spotify.

Cheers 🤘

[m3llowman]

The problem is with the desktop app, not the web player. The plus button is missing. The app was recently updated and reinstalled (v 1.2.47.364). This is a huge drawback - being unable to see whether a song is already in a playlist or not. The heart does work but I don't use it (I don't use the Liked list). 

Currently the web player is better, as it shows the proper plus button. Why make the app worse than the web player? I don't really get this design choice (if that was indented). 

Edit: I just noticed I this thread was in the Mac area - my app is the windows one. 

[Dessi]

Hey @m3llowman,

Thanks for the details!

If the issue is just with the desktop app, could you confirm if you're using the one from our website or if it was downloaded from the Microsoft store? In case you're using the Microsoft store one, try installing the app from our website and vice versa to see if that makes any difference.

Another thing you can try is deleting the prefs file under C:\Users\%username%\AppData\Roaming\Spotify, as well as the contents of the Users folder, which you can find in the same directory, and restarting the app afterwards.

Let us know how it goes.

[m3llowman]

Hi, I can confirm it's the "exe" type app from the spotify website, not the MS Store one. It installed in C:\Users\[myusername]\AppData\Roaming\Spotify.

I deleted the folder Users and the file prefs and ran the app, had to login in the browser agan, then the app started -  behaviour is the same - no green checkmark, can't tell if a song is in one of my playlists or not. Doesn't matter where I see the song listed - in the search results, in the artist's page, in recommended songs etc. Below two scenarios: search results, trying to add a song to oneo of my playlist, only to be prompted with the message saying its already there, and 2nd one, while browsing an album on artist's page:

[Dessi]

Hi again @m3llowman,

Thanks for the update!

It'd be great if you can also try uninstalling your current desktop app and giving the one from the Microsoft Store a shot just to see if there's any difference. Can you also ask someone else to log in their account on your PC to check if they experience the same? If you have another account available, you can test this out yourself as well. 

Keep us posted.