Deprecating Preview clips

[Yordan]

Hi everyone,

The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists.

Your constructive feedback on this change is important, so don't hesitate to share it here! Let us know how you think the Song Previews could have been improved in order to provide a better user experience.

Rest assured this thread is actively being monitored and your input is taken into account by the relevant teams, so feel free to submit your suggestions below.

Cheers!

[Yordan]

Hey everyone,

We have some exciting news to share with you!

We're happy to announce that our internal teams have taken your feedback into account and reinstated the preview clips for all Free users! You should now be able to preview the tracks in your or your friends' playlists, as well as in some Spotify-created ones - just make sure you're running the latest version of Spotify.

Note that it may take some time before the latest update is pushed out to you. You may also need to log out and sign back in to your account in order for the changes to take effect. You can do that from the app's Settings > Log out.

Thanks again for making Spotify better! The Community is always here if something else comes up.

[user-removed]

I'm having the exact same problem as the people in this thread: 

https://community.spotify.com/t5/Ongoing-Issues/Free-users-on-iOS-unable-to-tap-quot-and-more-quot-t...

But according to the thread they already fixed it, i have the most recent version instaled and the issue just showed up.

Already tried a clean reinstall and loging off 2x.

[OscarDC]

Hey @user-removed,

Thank you for reaching out to the Community and welcome. 

According to the Ongoing issue you've sent, this should be fixed now. To keep investigating your case, could you include in your next response the Spotify version you're currently running on your device?

Also, it would be great if you could test it on a different device to see if it makes any difference or if the issue is still persistent. With this, we'll have a better look at your issue to help you further.

We'll be on the lookout.

[user-removed]

Hello, i'm on version 8.7.32.1554 and the problem is still here. Same problem on the browser and other devices.

[Alex]

Hey there @user-removed,

Thanks for the post.

This feature has been deprecated recently and that's why you can't access this feature anymore. The preview song option has been deprecated on iOS and Android. The playback button for album art has been removed from the Add songs section. 

We realize that this change could be disruptive to your usual app use.

Hope this info clears things up. 

[user-removed]

I believe that's not exactly my problem. The problem is that the actual songs are not being listed in any playlist i create, so i am unable to play it. 

I can only edit it and if i click in "much more" or "see more" it  will only show up song previews.

[Eni]

Hey @user-removed, 

Thanks for your reply.

We can confirm that this is expected behavior of the app on mobile devices with free accounts, since play on demand is a Premium feature. This isn't the case in the desktop app and web player, where you can see the list of songs and play them on demand.

If you're also experiencing this in the web player or desktop app, could you send us some screenshots to take a better look? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

We'll be on the lookout for your reply.

[user-removed]

Here, same thing on Web Player

[Dian]

Hey @user-removed,

Thanks for the screenshot.

This behavior is expected on a mobile device, yes. With a free account the songs in a playlist are not listed on a mobile device, both in the app and in the web player.

The web player on a desktop device behaves differently.

Hope this helps,

Cheers!

[OG_Tacoman]

Whenever I try to click on a playlist it wont allow me to, aswell as my own playlists it only allows me to edit them and not play previews/ look at the cover art

[OG_Tacoman]

HAHSH THANKS FOR RESPONDING

I’m currently on a free plan,

i have an IPhone SE and uh the system is operating 👍🏽

 But like I’ll click on “and more” and it wont work 

this is just very strange because before I was able to look a playlists, it’s also the same for looking up songs etc

 HOPE YOUR DAYS BEEN GOOD THO

[OG_Tacoman]

HEY AGAIN thanks for responding I restarted it and I was able to view songs in icky’s playlist and mine 

 ^^heres the latest version im running

Im still encountering a problem where I can’t see the “shuffled with” when I search A Song though. THANKS FOR THE HELP AGAIN

[OG_Tacoman]

 

 

HELLO AGAIN 

yes I tried it with another persons account on my device and they were able to view shuffled with Songs.

but when I switched back my account couldn’t 

I added visual examples of mine and the other account 

[crazyblanket]

Plan

Free

Country

USA

Device

Samsung S10e

Operating System

Android 12

My Question or Issue

When I open a playlist and click edit playlist, it shows up differently. Instead of seeing the album picture, song name, and artist name, I can only see the song and artist name. Does anyone know why this is happening or how to fix it?

[user-removed]

For some reason today whenever I tried to view the songs in my Spotify playlist it wouldn’t let me preview, hide them, or add them to other playlist it simply gave me the option to remove them. Is this a new update or something? No one else has it. Whatever the case this new layout is really annoying.

[Flanstario1]

Plan

Free

Country

France 

Device

Redmi note 9

Operating System

Android 11

My Question or Issue

the extracted mode button to access the playlists is no longer there since the last update. how do I view the songs in a playlist and like them.

[T54]

Bring back the possibility to see the whole playlist and listen to previews of the songs. It was possible until the latest update. Now I'm only able to edit my own playlists and not see them otherwise.

[TuxedoChicken99]

Plan

Free

Country

Canada

Device

(Samsung Galaxy A22)

Operating System

(Android)

My Question or Issue

If I click on a playlist (android) I can't veiw and preview songs anymore. If I want to add a song to my playlist, I have to happen to be listening to that song. Is this an update and a new disadvantage for free users or is this a glitch?

[lost-snail]

 

Just a little rant.

With the new update, you are no longer able to preview songs on your own playlists. And on playlists made by other people, you are no longer able to view a list of ANY of the songs on it at all.

Not to mention that you can no longer like songs on playlists, meaning that now you have to jump through 10 hoops to like a single song.

What is it with Spotify's obsession to "fix" things that weren't even broken in the first place? This update was completely unneeded. I used to have alot of fun making playlists and going through other peoples to find new songs, but now it's just infuriating.

I hate to be rude, but the developer team seems to ruin everything they touch. Every new update that comes out is disappointment after disappointment.

Is there anyway to revert this at all? If this is some type of "push this feature out to a few people to see if it goes well, then push it out to everyone later if it does" thing, I want to know if theres a way to opt out. And if it is that, I want to beg Spotify to not push out this feature to everyone. It's a horrible change to playlists, and it has more downsides than benefits.

[Avon1]

Yes this new update has to be the worst one yet