Folder won't delete

[MCatherine97]

Plan

Premium

Country

New Zealand

Device

Chromebook/Lenovo Laptop

Operating System

Google ChromeOS

My Question or Issue

I accidentally made a folder and i tried to delete it but it won't delete, i tested if deleting was broken but everything was fine and i tried to delete it on my phone but it doesn't come up with the option to

[RayyW0]

Hi @MCatherine97 and thank you for posting on Spotify community!

Can you please try to use different WiFi networks to see if that makes any difference.
Also, please check that your Google Chrome OS is up to date.

Another troubleshooting step is to try different browsers and an incognito window, if that is possible for you.

Let me know how you proceed in this case!  😊

[MCatherine97]

hi

I tried everything here and it still didn't work

[RayyW0]

Hi @MCatherine97 

Thank you for replying back!

This issue has now been reported to the right team for further investigation. Unfortunatly no ETA on a fix.

I recommend (if that is possible for you), to delete that folder using the desktop app, which worked for me when trying to reproduce this.

Thank you for bringing this up. Have a nice day! 😊