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Library disappeared and not deleted in recovery option!

Library disappeared and not deleted in recovery option!

My library is gone, and when j go to recover it, it says it was not deleted. And i cant seem to recover any library data any other way. 8 years of music. Podcasts everything gone. 

 

please help! 

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Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

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1 Reply

Hey @Kyle92!

Thanks for reaching out.

Can you double-check if you're logged into the correct account and not a secondary one with an empty library by mistake?

Also, if you didn't, try logging in on a different device to see if the same thing happens there, too.

Keep me posted on how this goes!
/Mateus

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