Library empty

Alittleidea · 2026-05-11

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My library is completely empty and I am unable to access any music on my phone.

I have deinstalled/reinstalled

I have also cleared the cache and clean installed

And turned off and on again(!)

Any help please?

Amay · 2026-05-11

Hey @Alittleidea, welcome to the Spotify Community! 🎵

Did your library suddenly empty out or is this a new/fresh account? I'd recommend double checking if you are using the right email (account).

Head over to your app settings -> account -> email.

Let me know how it goes. 🙂

AmaySpotify Star

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