Library missing

[SA7848]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My entire Library's gone, what happened! HOWW do I get it back!?

[Amay]

Hey @SA7848, welcome to the Spotify Community! 🎵

Could you check if your library is accessible on other platforms like the desktop app, web player, and the mobile app? This will help us isolate the issue to a device. 🙂

[Okdhc]

Spotify works on web player and xbox one but android devices have no playlists for any band, signer , or everything 

[MattSuda]

You can try doing a clean reinstall of the Android app following the directions here:

https://support.spotify.com/article/reinstall-spotify/