Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299554 Views

96 replies

90 likes

  • 299554 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163489 Views

235 replies

44 likes

  • 163489 Views
  • 235 replies
  • 44 likes

Solved!!Superuser Contribution How does Smart Shuffle actually work?

PlanFreeCountryBrazilDeviceMotorola / WebOperating SystemAndroid 14 / Ubuntu 20.04 / Windows 10 / Windows 11 My Question or IssueSo, how does it actually work? Because like, in my experience, it inserts some recommended songs every now and then and a...

Roadie

Plan Free Country Brazil Device Motorola / Web Operating System Android 14 / Ubuntu 20.04 / Windows 10 / Windows 11   My Question or Issue So, how does it actually work? Because like, ...

Darth_GTB

Roadie

6004 Views

7 replies

0 likes

  • 6004 Views
  • 7 replies
  • 0 likes

Superuser Contribution Need list/names of Songs in my playlist

PlanPremiumCountry: US DeviceIphoneOperating System(iOS 10,My Question or IssueI want to download the list with the name of the songs in my playlists. I don't need to download the songs, only the names. Can I do that, and if so, how?

Visitor

Plan Premium Country: US   Device Iphone Operating System (iOS 10, My Question or Issue I want to download the list with the name of the songs in my playlists. I don't need to download ...

Elena

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files won't add to playlists

Hello! Using spotify mainly on my desktop (macOS (Apple Silicon)1.2.40.599.g606b7f29) I recently found that I can't add my local files to playlists anymore. The files will play alright, and when I add them to playlists it says "added to your playlist...

Newbie

Hello! Using spotify mainly on my desktop (macOS (Apple Silicon) 1.2.40.599.g606b7f29) I recently found that I can't add my local files to playlists anymore. The files will play alright, and when I ...

Eni

Moderator

401 Views

1 replies

1 likes

  • 401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can not stream Liked Songs when connected to Bluetooth

I've had this issue on my s24 ultra aswell for the last 2 months now. I cannot select songs out of my likes as soon as there's a Bluetooth connection. I am however able to select songs out of other playlists. Also, if I press play on my liked songs i...

Newbie

I've had this issue on my s24 ultra aswell for the last 2 months now.   I cannot select songs out of my likes as soon as there's a Bluetooth connection. I am however able to select songs out...

Eni

Moderator

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Quiero recuperar una CANCIÓN de una lista, ayuda :(

Desde la lista de “Tus me gusta”, eliminé una canción por error y no sé cuál era, estoy buscando la manera de recuperar desesperadamente . Les agradecería que me pudieran ayudar.

Casual Listener

Desde la lista de “Tus me gusta”, eliminé una canción por error y no sé cuál era, estoy buscando la manera de recuperar desesperadamente 😞. Les agradecería que me pudieran ayudar. 💔 

ribezaz

Spotify Star

427 Views

1 replies

1 likes

canción eliminada por error
recuperar
Recuperar canción
tus me gusta
  • 427 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I deleted all liked songs please help :/

I deleted all liked songs yesterday. and ı want to all of them. can we bring back them or shall ı start again to make a list?

Casual Listener

I deleted all liked songs yesterday. and ı want to all of them. can we bring back them or shall ı start again to make a list?

Maria

Moderator

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Folder order of "custom" keeps changing back to "recent"

Plan PremiumCountry AustraliaDevice Oppo A78 5GOperating System Android 14 My Question or IssueI did a reinstall on Spotify today (vsn 8.9.50.552) because my desktop changes weren't sinking to my mobile. Now my folders are updated but I like to liste...

Casual Listener

  Plan Premium Country Australia Device Oppo A78 5G Operating System Android 14   My Question or Issue I did a reinstall on Spotify today (vsn 8.9.50.552) because my desktop cha...

LLR

Casual Listener

945 Views

4 replies

0 likes

  • 945 Views
  • 4 replies
  • 0 likes

artist i've never heard of played 37 songs in my recent listening

PlanPremiumCountryUSDeviceSamsung Galaxy Note 10, Desktop PCOperating SystemWindows 10 My Question or IssueAn artist I've never heard of showed up in my Recent Listening, showing I listened to 37 songs of his. It's going to ruin my algorithm and I'm ...

Casual Listener

Plan Premium Country US Device Samsung Galaxy Note 10, Desktop PC Operating System Windows 10   My Question or Issue An artist I've never heard of showed up in my Recent Listening, sho...

Amay

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anroid app doesn't recognize new playlist made on desktop app

PlanPremiumCountryGermanyOperating System(Windows 10 pro / Android 8.1.0 My Question or IssueI just made a new playlist on the Desktop App (1.2.40.599.g606b7f29). Usually, when I open the the Android App (8.9.50.552), it has the new playlist in the l...

Newbie

Plan Premium Country Germany Operating System (Windows 10 pro / Android 8.1.0   My Question or Issue I just made a new playlist on the Desktop App (1.2.40.599.g606b7f29). Usually, when I...

voldemortician

Newbie

422 Views

2 replies

0 likes

  • 422 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffling Not Working

It won’t let allow me to toggle shuffle on my playlist. I’m able to toggle smart shuffle but not regular shuffle which irks me. Also, I can toggle shuffle on all of my other personal playlists except for that one. I’m on an individual premium plan, a...

Visitor

It won’t let allow me to toggle shuffle on my playlist. I’m able to toggle smart shuffle but not regular shuffle which irks me. Also, I can toggle shuffle on all of my other personal playlists except...

Susan_GP

Moderator

530 Views

1 replies

1 likes

  • 530 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Songs in playlist don't have a checkmark on the artist page

PlanPremiunCountrySwedenDeviceDevice independent. iOS, MacOs, PCOperating SystemMacOs 10.15.7 (unsupported), iOS 17.5.1, Windows 10My Question or IssueThere is an issue about this already (/https://community.spotify.com/t5/Your-Library/Inconsistent-C...

Music Fan

Plan Premiun Country Sweden Device Device independent. iOS, MacOs, PC Operating System MacOs 10.15.7 (unsupported), iOS 17.5.1, Windows 10 My Question or Issue There is an issue about this a...

juventus18

Newbie

1521 Views

4 replies

5 likes

  • 1521 Views
  • 4 replies
  • 5 likes

Superuser Contribution Delete Episode option not available?

PlanPremiumCountryUnited StatesDeviceIphone 12, PC, Lenovo ThinkpadOperating SystemMost recent IOS and Windows 10 My Question or IssueWhen I click the three dots in the Episodes section of my podcast, I am not given the option to delete the episode. ...

Visitor

Plan Premium Country United States Device Iphone 12, PC, Lenovo Thinkpad Operating System Most recent IOS and Windows 10   My Question or Issue When I click the three dots in the Episo...

AlejaR

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlists will not unpin on Spotify website.

I have Windows 10, and I'm using the Spotify website. I have 4 playlists pinned. I want to unpin one of them. I right-click on the playlist, and choose "unpin", and it does nothing. I can't unpin it, and I can't pin another playlist because I already...

Casual Listener

I have Windows 10, and I'm using the Spotify website.  I have 4 playlists pinned.  I want to unpin one of them.  I right-click on the playlist, and choose "unpin", and it does nothing....

OscarDC

Moderator

2197 Views

3 replies

0 likes

  • 2197 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play folders using the desktop app

It looks like they finally removed the ability to play a folder of playlists from the desktop version. They removed the ability from mobile back in 2017. I think I'm going to revert my current version to the previous one and stop updating. I'd love t...

Casual Listener

It looks like they finally removed the ability to play a folder of playlists from the desktop version. They removed the ability from mobile back in 2017. I think I'm going to revert my current versio...

Ivelina

Moderator

9511 Views

54 replies

7 likes

  • 9511 Views
  • 54 replies
  • 7 likes

How can I stop your recommendations spoiling my listening?

You are now adding your recommendations to my playlists which is spoiling my listening. I do not want someone else's thoughts on what I should be listening to.

Visitor

You are now adding your recommendations to my playlists which is spoiling my listening. I do not want someone else's thoughts on what I should be listening to.

Anyk17

Spotify Star

399 Views

1 replies

1 likes

  • 399 Views
  • 1 replies
  • 1 likes

Superuser Contribution Make a button that allows you to add the whole album to the playlist too

When you go to add an entire artist's album to your playlist you have to continuously and painstakingly go back and forth in and out. Even if it's already in your playlist it takes you out, which it did not use to do. So I suggest that you add a butt...

Newbie

When you go to add an entire artist's album to your playlist you have to continuously and painstakingly go back and forth in and out. Even if it's already in your playlist it takes you out, which it ...

Mitre226644

Roadie

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution New "Songs like This" feature

Add a new feature to the individual song menu titled "More music like this" which opens to a new playlist titled "Songs like (song name) by (artist)" which is a curated smart playlist to find more music specifically like the song you're requesting. N...

Casual Listener

Add a new feature to the individual song menu titled "More music like this" which opens to a new playlist titled "Songs like (song name) by (artist)" which is a curated smart playlist to find more mu...

Jalgraxa

Visitor

36668 Views

10 replies

6 likes

  • 36668 Views
  • 10 replies
  • 6 likes

Solved!!Superuser Contribution How to remove AI DJ from playlists?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamilyCountryUnited StatesDeviceiPhone 14 Pro My Question or IssueHow can I remove the AI DJ playlist from my collection of play...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country United States Device iPhone 14 Pro   My Questi...

Greenman00

Casual Listener

5146 Views

3 replies

0 likes

  • 5146 Views
  • 3 replies
  • 0 likes

How do I sort a playlist by recently added on my phone?

I like my playlists to be sorted by recently added, but my phone doesn't give me that option, it sorts automatically from oldest to newest. The only option is to manually sort them all. On my computer I can sort it by "recently added", but the settin...

Visitor

I like my playlists to be sorted by recently added, but my phone doesn't give me that option, it sorts automatically from oldest to newest. The only option is to manually sort them all. On my compute...

dinomight

Spotify Star

1623 Views

1 replies

0 likes

  • 1623 Views
  • 1 replies
  • 0 likes

300 of my liked songs have been un-liked and more

Ok so about an hour ago now 300 songs in my liked songs playlist have disappeared, They didn't get removed from other playlists though and only my liked... Another weird thing I noticed was all the songs I un-liked this year came back?.. I'm really a...

Newbie

Ok so about an hour ago now 300 songs in my liked songs playlist have disappeared, They didn't get removed from other playlists though and only my liked... Another weird thing I noticed was all the s...

Paha_Agentti

Roadie

439 Views

2 replies

1 likes

  • 439 Views
  • 2 replies
  • 1 likes