daylist error

[sisakeszter]

Plan

Premium

Country

Australia

Device

iPhone 15

Operating System

iOS 17.5.1

My Question or Issue

my daylist has been completely empty for the past couple months, it just says “start listening to music to unlock daylist”, but im listening to music already?? i don’t understand why it doesn’t work. i’ve already tried logging out and back in, restarting, redownloading, clearing the cache, and everything else that i saw recommended. my on repeat also hasn’t updated for the past couple months, i don’t know why:( someone please help i miss these features very much

[MihailY]

Hey @sisakeszter,

Thanks for reaching out.

In order to investigate this, please let us know the following:

• Your exact app version.
• Did the playlist work normally before this started happening?
• Have you been using Private Session while listening to music?
• Have you checked if you're seeing the same message on a different device and the web player?
• Have you tried any troubleshooting steps like logging out and back in a couple of times and/or clean reinstalling the app?

Keep us posted.