Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298452 Views

96 replies

88 likes

  • 298452 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162537 Views

235 replies

44 likes

  • 162537 Views
  • 235 replies
  • 44 likes

Superuser Contribution Playlist won't load when shared to other people

When played on a device I've logged in to, the playlist works perfectly fine. When I send it to someone else or attempt to load it via the link given with the share option in a session I'm not logged into, it says Page not found. I'm able to embed it...

Casual Listener

When played on a device I've logged in to, the playlist works perfectly fine. When I send it to someone else or attempt to load it via the link given with the share option in a session I'm not logged...

johngamer17

Newbie

6568 Views

6 replies

2 likes

  • 6568 Views
  • 6 replies
  • 2 likes

Solved!! Transferring Tesla free account playlist to Spotify premium

Tesla have just announced they are discontinuing the Spotify account included with the car. So I am going to sign up for a premium Spotify account in my own name. Currently the car has its own Tesla sub account which cannot be opened from anywhere bu...

Casual Listener

Tesla have just announced they are discontinuing the Spotify account included with the car.  So I am going to sign up for a premium Spotify account in my own name.  Currently the car has it...

Maxim

Spotify Star

20205 Views

34 replies

0 likes

  • 20205 Views
  • 34 replies
  • 0 likes

How do Ioop my playlist

The loop icon only repeated one song when I clicked on it first time, then again with the "1" showing.The arrows did the same. I want to repeat the whole playlist, don't know what to click

Regular

The loop icon only repeated one song when I clicked on it first time, then again with the "1" showing. The arrows did the same. I want to repeat the whole playlist, don't know what to click

Amay

Spotify Star

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Can i get "Your Top Songs 2023" re-sent to me?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Amay

Spotify Star

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete recent listened songs

How can I delete recent listened songs???If someone uses your computer and opens Spotify, he can change completely the recommendations and Spotify lists. Please, I do not want to**bleep** reggaeton in every daily list because a friend used my compute...

Newbie

How can I delete recent listened songs??? If someone uses your computer and opens Spotify, he can change completely the recommendations and Spotify lists. Please, I do not want to**bleep** reggaeton...

Ivelina

Moderator

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Did custom ordering go away? My playlists are suddenly sorted by recent and I can't fix it

I opened the app and noticed my playlists are not in the order I put them in. They're sorted by "recents" and I no longer have the ability to rearrange them, the only sort options are alphabetical/creator/recents/recently played. Why the heII would t...

Casual Listener

I opened the app and noticed my playlists are not in the order I put them in. They're sorted by "recents" and I no longer have the ability to rearrange them, the only sort options are alphabetical/cr...

Joan

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Musicas do Linkin park e Jay-Z Não aparecem nas musicas curtidas do Artista

Na pagina do Linkin Park, na área que mostra as musicas que eu curti do artista, não aparecem as musicas com parceria do Jay-Z, mas na pagina do Jay-Z aparece, não deveria aparecer nos dois? as musicas são tanto do EP "Collision Course" quanto do Alb...

Casual Listener

Na pagina do Linkin Park, na área que mostra as musicas que eu curti do artista, não aparecem as musicas com parceria do Jay-Z, mas na pagina do Jay-Z aparece, não deveria aparecer nos dois? as music...

OscarDC

Moderator

340 Views

3 replies

0 likes

  • 340 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Timing of daily mix updates

PlanPremiumCountryHungary My Question or Issue The timing of the daily mix list changes are unfortunate:* I've 2 daily mixes set to be made available offline on my phone* at ~7am I open spotify to give it an opportunity to update the downloaded mixes...

Casual Listener

Plan Premium Country Hungary   My Question or Issue   The timing of the daily mix list changes are unfortunate: * I've 2 daily mixes set to be made available offline on my phone * ...

AAYYAA

Visitor

5306 Views

4 replies

0 likes

Update time
  • 5306 Views
  • 4 replies
  • 0 likes

Can i copy all of my playlists from one spotify account to the other.

Can i copy all of my playlists from one spotify account to the other and still be able to remove and add songs.

Visitor

Can i copy all of my playlists from one spotify account to the other and still be able to remove and add songs.

Anyk17

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution explicit content not showing

PlanPremium FamilyCountryPoland My Question or IssueMy brother, as a joke, turned off the explicit content on my account. He turned it back on almost a month ago (on the 8th of August), but I still don't have access to explicit content. How to fix it...

Visitor

  Plan Premium Family Country Poland   My Question or Issue My brother, as a joke, turned off the explicit content on my account. He turned it back on almost a month ago (on the 8th ...

Alli_

Visitor

2038 Views

4 replies

0 likes

Premium for Family
  • 2038 Views
  • 4 replies
  • 0 likes

Playlist

I'm unable to delete my playlist 

Visitor

I'm unable to delete my playlist 

PvP1

Roadie

211 Views

1 replies

1 likes

  • 211 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why do songs randomly end early?

I'm playing songs from playlists or albums on my MacOS app and streaming them to a connected device (Airplay speakers). About once per hour, a song will randomly end and the next song will start. It's really frustrating.There seems to be a large drop...

Casual Listener

I'm playing songs from playlists or albums on my MacOS app and streaming them to a connected device (Airplay speakers). About once per hour, a song will randomly end and the next song will start. It'...

AlejaR

Moderator

1418 Views

8 replies

0 likes

  • 1418 Views
  • 8 replies
  • 0 likes

Superuser Contribution When logged in Spotify can’t find a podcast which should be available

FreeBahrain DeviceiPhone 15 Pro MaxOperating SystemiOS 18.1 My Question or Issue mail I’d:**bleep**podcast name: real talks with rathi my uploaded podcasts are missing in my profile.please someone assist to retrieve it.

Newbie

  Free Bahrain   Device iPhone 15 Pro Max Operating System iOS 18.1   My Question or Issue   mail I’d:**bleep** podcast name: real talks with rathi   my uploade...

Novy

Moderator

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle not working when in category mode in likes songs

When you in the liked songs playlist, and select a category (such as "Chill") the shuffle breaks in multiple ways1. if you already have shuffle on, it stops shuffling and only plays the chill songs in descending order.2. if you turn on shuffle while ...

Newbie

When you in the liked songs playlist, and select a category (such as "Chill") the shuffle breaks in multiple ways 1. if you already have shuffle on, it stops shuffling and only plays the chill son...

Joan

Moderator

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

create playlist with ai

i dont have the option for create a playlist with ai and i want to create a playlist with ai

Visitor

i dont have the option for create a playlist with ai and i want to create a playlist with ai

Anyk17

Spotify Star

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bring Back Custom Sorting

I opened the desktop app, and saw Spotify updated. I went to play my playlist like usual, and they weren't sorted like they were before. My playlists were scrambled. I scrolled for 5 minutes before I realized it was sorting by recent. I have differen...

Newbie

I opened the desktop app, and saw Spotify updated. I went to play my playlist like usual, and they weren't sorted like they were before. My playlists were scrambled. I scrolled for 5 minutes before I...

Audionut

Visitor

3415 Views

6 replies

2 likes

  • 3415 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playlist not showing up in library

Whenever I try to create a playlist, it tells me "something went wrong" and doesn't show in the library. I can like and follow songs from music creators but it is only whenever I try to create a playlist it doesn't show. I feel like my Spotify has be...

Visitor

Whenever I try to create a playlist, it tells me "something went wrong" and doesn't show in the library. I can like and follow songs from music creators but it is only whenever I try to create a play...

Joan

Moderator

2507 Views

3 replies

0 likes

  • 2507 Views
  • 3 replies
  • 0 likes

Solved!! liked songs by mistake

PlanFree/PremiumCountryPolandDevicePCOperating SystemWindows 11 My Question or Issue I accidentally selected the entire playlist and clicked to add all songs to liked songs, is it possible to return liked songs to a state from a few hours ago?

Casual Listener

  Plan Free/Premium Country Poland Device PC Operating System Windows 11   My Question or Issue   I accidentally selected the entire playlist and clicked to add all songs t...

patrykcas

Casual Listener

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

Superuser Contribution suggestion

I also have a suggestion to add a feature to the Spotify app to detect/delete duplicate songs that are in the created playlist. I have many playlists created and there are many songs that are the same and it is very difficult to wait and take them al...

Casual Listener

I also have a suggestion to add a feature to the Spotify app to detect/delete duplicate songs that are in the created playlist. I have many playlists created and there are many songs that are the sam...

21y7uzwntggmm4ubexgi

Casual Listener

425 Views

2 replies

0 likes

  • 425 Views
  • 2 replies
  • 0 likes