Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Moderator
560169 Views
81 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
295746 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
211710 Views
95 replies
9 likes
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs for you" feature is no longer available. Once the se...
I wanted to report an issue I've been experiencing with the music player across multiple platforms. After searching for and playing a specific song, I've noticed that the "Playing recommended songs f...
Casual Listener
15867 Views
6 replies
0 likes
I requested my Spotify streaming history and extended streaming history and today I got an email saying my extended streaming history is ready to download. In the email there is a link to download the history but when I open the link it brings me to ...
I requested my Spotify streaming history and extended streaming history and today I got an email saying my extended streaming history is ready to download. In the email there is a link to download th...
Moderator
4583 Views
4 replies
4 likes
hello, after my contract with Spotify finishes I used 2 weeks the free version. Now I have premium again but all my old playlists are lost. It’s same email adress, same phone etc. Please help to get my playlists back
hello, after my contract with Spotify finishes I used 2 weeks the free version. Now I have premium again but all my old playlists are lost. It’s same email adress, same phone etc. Please help to get ...
Visitor
399 Views
2 replies
0 likes
On the mobile app and desktop, when I click the Home button, I see the previous sort state of my recent playlists and right before I click on one, the playlists get re-sorted based on my recent listening history. Everyday, I wind up clicking on the w...
On the mobile app and desktop, when I click the Home button, I see the previous sort state of my recent playlists and right before I click on one, the playlists get re-sorted based on my recent liste...
Spotify Star
579 Views
1 replies
0 likes
I love discover weekly, and its spot on, i always end up adding music there, i know its based on what i have been playing and its really nails it. Now to my issue, i have a young daughter so i have been playing a ton of disney music lately, as you ca...
I love discover weekly, and its spot on, i always end up adding music there, i know its based on what i have been playing and its really nails it. Now to my issue, i have a young daughter so...
Newbie
4924 Views
4 replies
0 likes
PlanFreeCountry UK DeviceSamsung My Question or IssueI've had my Autoplay turned off for years since I first discovered the feature and yet I keep getting suggested songs playing. I even got some today while listening to one of my playlists after 20 ...
Plan Free Country UK Device Samsung My Question or Issue I've had my Autoplay turned off for years since I first discovered the feature and yet I keep getting suggested songs pl...
Moderator
562 Views
1 replies
1 likes
My collaborator can see the songs I add, but I can’t seem to see the songs she added.
My collaborator can see the songs I add, but I can’t seem to see the songs she added.
Newbie
5717 Views
4 replies
1 likes
PlanPremiumCountryUkDevice(Samsung A55 Operating SystemAndroid My Question or IssueWhen I search for songs in my likes songs....it can not find any results. Eg...if I search for "james"....it says none found when I have loads of tracks by James
Plan Premium Country Uk Device (Samsung A55 Operating System Android My Question or Issue When I search for songs in my likes songs....it can not find any results. Eg...if I se...
Regular
1330 Views
8 replies
0 likes
PlanStudent Premium CountryAlbaniaDeviceiPhone 15 Pro MaxOperating SystemiOS 17.7.1My Question or IssueI have a playlist on my profile that I removed previously which is a collaborative playlist that I had with a previous friend of mine. I am now blo...
Plan Student Premium Country Albania Device iPhone 15 Pro Max Operating System iOS 17.7.1 My Question or Issue I have a playlist on my profile that I removed previously which is a collabora...
Spotify Star
1489 Views
3 replies
0 likes
I'm coming to Spotify from years Rdio, and I'm totally confused about how Spotify does play queues. Maybe you can help me understand Spotify's logic. My goal is Start playing an albumWhile the first album is playing, queue up another album to play af...
I'm coming to Spotify from years Rdio, and I'm totally confused about how Spotify does play queues. Maybe you can help me understand Spotify's logic. My goal is Start playing an al...
Moderator
80879 Views
69 replies
34 likes
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueplease reset my following. there's a bug where it won't show the accurate number - I tried cleari...
Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue please reset my ...
Moderator
635 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 13, 13-inch iPad ProOperating SystemiOS 15, iPadOS 15 My Question or IssueI often have an issue when I add an album to my iPad and switch over to my iPhone, I don’t see the album in my library. The reverse ...
Plan Premium Country United States Device iPhone 13, 13-inch iPad Pro Operating System iOS 15, iPadOS 15 My Question or Issue I often have an issue when I add an album to my iPad and...
Gig Goer
6503 Views
8 replies
0 likes
o meu problema consiste em, quando eu coloco alguma música pra tocar que está localizada no meio da playlist, ou no final, etc. Assim que eu bloqueio a tela, ao liga-la novamente, ao invés da tela do app estar parada aonde eu deixei, por exemplo no m...
o meu problema consiste em, quando eu coloco alguma música pra tocar que está localizada no meio da playlist, ou no final, etc. Assim que eu bloqueio a tela, ao liga-la novamente, ao invés da tela do...
Spotify Star
725 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceMacBook Pro, MacBook Air, Tesla, iOS Operating SystemiOS 14, macOS Big Sur, macOS Catalina, Tesla My Question or IssueI am an avid listener of the Spotify 'morning show' podcast The Get Up. However, for the last 6 or so wee...
Plan Premium Country USA Device MacBook Pro, MacBook Air, Tesla, iOS Operating System iOS 14, macOS Big Sur, macOS Catalina, Tesla My Question or Issue I am an avid listener of...
Casual Listener
12889 Views
22 replies
3 likes
PlanPremium CountryIsrael DeviceMacbook Pro 14 (m4) / Windows 11 / Iphone 14 pro Operating System(iOS 18, Windows 11, MacOS Sequoia 15.1) My Question or IssueThe button to change a collaborative playlist back to non-collaborative is missing.I'm the o...
Plan Premium Country Israel Device Macbook Pro 14 (m4) / Windows 11 / Iphone 14 pro Operating System (iOS 18, Windows 11, MacOS Sequoia 15.1) My Question or Is...
Moderator
1439 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePC DesktopOperating SystemWindows 101 My Question or IssueHow do I remove the title of an audiobook from my Home page? I did download the title, and subsequently delete it, but nothing I try seems to delete it from my Home p...
Plan Premium Country UK Device PC Desktop Operating System Windows 101 My Question or Issue How do I remove the title of an audiobook from my Home page? I did download the titl...
Moderator
734 Views
1 replies
0 likes
The Malevolent Creation song They Breed is missing from the album Eternal. The rest of the album is available. I swear this song use to be on spotify. What gives?
The Malevolent Creation song They Breed is missing from the album Eternal. The rest of the album is available. I swear this song use to be on spotify. What gives?
Visitor
1705 Views
8 replies
1 likes
PlanPremiumCountryUSDeviceChromeOperating SystemWindows 11 My Question or IssueI logged in this morning and all of my playlists are inaccessible. I usually filter for them but now I don't see any way to get to them any longer. I have some playlists i...
Plan Premium Country US Device Chrome Operating System Windows 11 My Question or Issue I logged in this morning and all of my playlists are inaccessible. I usually filter for them bu...
Moderator
697 Views
3 replies
0 likes
Hi, I notice that while content played using the desktop and android apps appears in the recents list, that played in the web player does not. I was wondering why this would be, as I'm logged in to the web player at the time the content is played. TI...
Hi, I notice that while content played using the desktop and android apps appears in the recents list, that played in the web player does not. I was wondering why this would be, as I'm...
Casual Listener
1332 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify works, when I pick songs not from library. When trying to pick from library it stops ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Moderator
899 Views
1 replies
0 likes
