Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 76737 Views
  • 61 replies
  • 67 likes
  • 76737 Views
  • 61 replies
  • 67 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • hazeyp
  • Newbie
  • 40263 Views
  • 58 replies
  • 30 likes
  • 40263 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 134935 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 134935 Views
  • 62 replies
  • 48 likes

Superuser Contribution Daily mix and playlist's suggestions remain the same

PlanPremiumCountryFinlandDevice(Huawei P30 lite)Operating System(Android 10) My daily mixes consist of 50%of the same music day after day, I thought the whole idea is that daily mix is something new that was made for you, and even after I added songs...

  • Regular
  • Plan Premium Country Finland Device (Huawei P30 lite) Operating System (Android 10)   My daily mixes consist of 50%of the same music day after day, I thought the whole idea is that dail...
  • Kwanjangnim
  • Newbie
  • 1586 Views
  • 13 replies
  • 2 likes
  • 1586 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution Can't remove songs from playlist

PlanFreeCountryThe Netherlands DeviceAndroid Pixel 2, Windows 10 laptopOperating SystemAndroid 11, Windows 10 My Question or IssueI can't remove songs from a (collaborative) playlist. When I click/touch the three-dot menu next to a listed song, the o...

  • Music Fan
  • Plan Free Country The Netherlands   Device Android Pixel 2, Windows 10 laptop Operating System Android 11, Windows 10   My Question or Issue I can't remove songs from a (collabor...
  • Debachin
  • Casual Listener
  • 31926 Views
  • 43 replies
  • 0 likes
  • 31926 Views
  • 43 replies
  • 0 likes

Solved!!Superuser Contribution Local Files (Not keeping downloaded in the phone library)

PlanPremiumCountryColombiaDeviceIphone 14 PRo Issue: I have been experiencing a very irritating app issue. I will describe in detail:- Once the local files are completely uploaded to the "local files" playlist, they can be played, I even organize the...

  • Casual Listener
  • Plan Premium Country Colombia Device Iphone 14 PRo   Issue:   I have been experiencing a very irritating app issue.   I will describe in detail: - Once the local files are ...
  • Maria
  • Moderator
  • 611 Views
  • 8 replies
  • 1 likes
  • 611 Views
  • 8 replies
  • 1 likes

Superuser Contribution Podcast not downloading correctly

PlanPremium DuoCountryUSADeviceiPhone 15Operating System17.2.1 My Question or IssueI'm having an issue with a specific podcast episode - Joe Rogan Experience #1109 with Matthew Walker. When I tap the download icon, the icon spins for a few seconds an...

  • Visitor
  • Plan Premium Duo Country USA Device iPhone 15 Operating System 17.2.1   My Question or Issue I'm having an issue with a specific podcast episode - Joe Rogan Experience #1109 with Matth...
  • Yordan
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Re: Playlist not shown in Library

Well I can see my playlist but it acts like I don’t own it. When I try to add a song and press add to playlist I can’t find the playlist even though i own it. The only way I can access the playlist is going into a song I already added to the playlist...

  • Visitor
  • Well I can see my playlist but it acts like I don’t own it. When I try to add a song and press add to playlist I can’t find the playlist even though i own it. The only way I can access the playlist i...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Play specific song/s from daylist

This may be a bug, but right now when I click on a specific song in my daylist, it plays the whole playlist from the very beginning and I have to skip forward to the song I wanted to listen to.

  • Newbie
  • This may be a bug, but right now when I click on a specific song in my daylist, it plays the whole playlist from the very beginning and I have to skip forward to the song I wanted to listen to. 
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution categorize

it would be cool if we can create folders for our playlists. instead of scrolling and having the playlists being out of order, we can have them grouped by series. it will also look much cleaner. kind of like how Apple lets you create folders for your...

  • Regular
  • it would be cool if we can create folders for our playlists. instead of scrolling and having the playlists being out of order, we can have them grouped by series. it will also look much cleaner.&nbsp...
  • Maria
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to hide "Liked Songs " and "Local Files" tiles in "PLaylists" tab

PlanPremiumCountryItaly Device(Macbook Pro late 2016)Operating System My Question or Issue I just updated Spotify desktop and while the new design is an improvement, I cannot find a way to hide "Liked Songs" and "Local Files" from the "Playlists" tab...

  • Regular
  • Plan Premium Country Italy   Device (Macbook Pro late 2016) Operating System   My Question or Issue   I just updated Spotify desktop and while the new design is an improveme...
  • chipbite
  • Music Fan
  • 1852 Views
  • 3 replies
  • 2 likes
  • 1852 Views
  • 3 replies
  • 2 likes

Superuser Contribution Disliked and blocked artists keep showin up in Release Radar

PlanPremiumCountryIsrael DevicePixel 4 / Multiple desktopsOperating SystemAndroid 11 / Ubuntu 21.10 / Windows 10 My Question or IssueUnderstandably Release Radar doesn't always have the best songs and artists for me. But The issues is that I keep get...

  • Regular
  • Plan Premium Country Israel   Device Pixel 4 / Multiple desktops Operating System Android 11 / Ubuntu 21.10 / Windows 10   My Question or Issue Understandably Release Radar ...
  • navytoyou
  • Newbie
  • 4707 Views
  • 27 replies
  • 14 likes
  • 4707 Views
  • 27 replies
  • 14 likes

Superuser Contribution Spotify taking songs off playlists

Iphone 10Most updated ios for the time My Question or IssueSpotify seems **bleep** bent on taking certain songs off my playlist. Ive had to put the same songs back into my playlist for 4 days in a row now, and ive had a playlist go from 45+ hours dow...

  • Newbie
  • Iphone 10 Most updated ios for the time   My Question or Issue Spotify seems **bleep** bent on taking certain songs off my playlist. Ive had to put the same songs back into my playlist for 4...
  • OscarDC
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution remove all liked songs of a playlist

PlanPremiumCountryChileDeviceLaptopOperating SystemWindows 10 My Question or IssueSo i have a To listen playlist where i put songs that ill listen later and i want to knwo a way to remove all liked songs from there

  • Regular
  • Plan Premium Country Chile Device Laptop Operating System Windows 10   My Question or Issue So i have a To listen playlist where i put songs that ill listen later and i want to knwo a ...
  • Ivelina
  • Moderator
  • 290 Views
  • 3 replies
  • 1 likes
  • 290 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist by liked artists

Similar to the playlist of my liked songs, is it possible to have a playlist of my liked artists that plays random songs from the artists that you have liked?

  • Casual Listener
  • Similar to the playlist of my liked songs, is it possible to have a playlist of my liked artists that plays random songs from the artists that you have liked?
  • Yordan
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weird Algorythm (Weekly Mix and Autoplay)

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 11 Pro 5G, PCOperating SystemAndroid (MIUI-Version 14.0.2), Windows 10 My Question or IssueSince 2 months I've been getting weird recommendations in my weekly mix. And its not one or two songs but the ...

  • Casual Listener
  • Plan Premium Country Germany Device Xiaomi Redmi Note 11 Pro 5G, PC Operating System Android (MIUI-Version 14.0.2), Windows 10   My Question or Issue Since 2 months I've been getting w...
  • Susan_GP
  • Moderator
  • 278 Views
  • 4 replies
  • 0 likes
  • 278 Views
  • 4 replies
  • 0 likes

Superuser Contribution Make each daylist downloadable

Hi Spotify developers could you please make each daylist playlist available to be downloaded? Such as how you can look up the radio for a song and save it as a playlist. It would be soo cool to have that as a feature for daylists too. I think it’s a ...

  • Visitor
  • Hi Spotify developers could you please make each daylist playlist available to be downloaded? Such as how you can look up the radio for a song and save it as a playlist. It would be soo cool to have ...
  • Yordan
  • Moderator
  • 885 Views
  • 1 replies
  • 0 likes
  • 885 Views
  • 1 replies
  • 0 likes

Superuser Contribution An album called Discover Weekly prevents Google Assistant from playing my Discover Weekly playlist

PlanFree/PremiumCountryUnited StatesMy Question or IssueThere is an album titled "Discover Weekly" which prevents voice assistants like Google Assistant from playing my Discover Weekly playlist. If I tell Google to "Play my Discover Weekly playlist o...

  • Newbie
  • Plan Free/Premium Country United States My Question or Issue There is an album titled "Discover Weekly" which prevents voice assistants like Google Assistant from playing my Discover Weekly play...
  • talk2frank20102
  • Casual Listener
  • 1035 Views
  • 4 replies
  • 11 likes
  • 1035 Views
  • 4 replies
  • 11 likes

I have duplicate songs in my playlists but deleting one removed both. How do I fix this?

PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) 16.1.2 My Question or Issue I see duplicate songs in my playlist but when I delete one both are removed

  • Casual Listener
  • Plan Free/Premium Country USA  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) 16.1.2   My Question ...
  • AriMar
  • Casual Listener
  • 11688 Views
  • 11 replies
  • 3 likes
  • 11688 Views
  • 11 replies
  • 3 likes

Superuser Contribution Local file sync not working

PlanPremiumCountryUSADeviceGoogle pixel 6Operating SystemLatest android My Question or IssueSo I've been using local file sync for quite awhile now (at least a year, I think 2 or more).I use logic to make music so I bounce my projects to mp3, then ad...

  • Casual Listener
  • Plan Premium Country USA Device Google pixel 6 Operating System Latest android    My Question or Issue So I've been using local file sync for quite awhile now (at least a year, I ...
  • bobs14
  • Casual Listener
  • 311 Views
  • 2 replies
  • 2 likes
  • 311 Views
  • 2 replies
  • 2 likes

Superuser Contribution Liked Songs Playlist on Spotify Reloading And Taking You Back To The Top

I recently discovered that when I was on my liked songs list and when I scroll down, it suddenly reloads and takes me back to the top of the list (it's really annoying to find your favorite song that's lower on the liked songs list while this occurs)...

  • Visitor
  • I recently discovered that when I was on my liked songs list and when I scroll down, it suddenly reloads and takes me back to the top of the list (it's really annoying to find your favorite song that...
  • Mikeyjo
  • Casual Listener
  • 271 Views
  • 7 replies
  • 1 likes
  • 271 Views
  • 7 replies
  • 1 likes

Superuser Contribution Deleting tracks from a Daily Mix playlist

Premium / United KingdomiPhone 12 ProMacbook pro desktop My Question or IssueHow do I mark for good that I want particular tracks not to feature on my daily mixes? Currently, via the iphone app I can mark tracks as "Hide Song" which greys it out on t...

  • Newbie
  • Premium / United Kingdom iPhone 12 Pro Macbook pro desktop   My Question or Issue How do I mark for good that I want particular tracks not to feature on my daily mixes? Currently, via the...
  • Eni
  • Moderator
  • 136 Views
  • 2 replies
  • 1 likes
  • 136 Views
  • 2 replies
  • 1 likes