Local files not playing

[Salamusthomas]

I downloaded my local files and on my laptop they play just fine. However on my phone they don’t play at all. They’re there but I can’t select them and I can’t play them. They’re all mp3 and I downloaded a new codec as per one solution I read on here but nothing seems to work. Help!

[Alex]

Hi there @Salamusthomas,

Thanks for reaching out about this.

You can try the following:

1. Delete the local files from the Desktop app.

2. Create a mobile Hotspot from your phone or connect to a different network.

3. Have both your computer and phone connected to that network and Spotify apps open on both devices.

4. Reupload the local files.

Sometimes network restrictions and certain router settings prevent local files from syncing properly across devices.

Let us know how you get on with this 🙂