Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My Spotify wrapped in incorrect and incomplete, a song i listen to daily is at the bottom and has only been played 25 times supposedly. It seems it has only tracked the last 2/3 months? Also it's only 5 hours long even though I listened 19days, my boyfriend listened 7 days and has almost 7 hours on his wrapped.
Solved! Go to Solution.
Bonjour,
J'ai des musiques que je n'écoute quasiment jamais dans le top 5 de mon wrapped, à l'inverse j'ai une playlist avec 5 musiques que j'écoute en boucle tous les jours (environ 2-4h) depuis juillet et aucune de ces musiques n'est dedans. Il y a vraisemblablement une erreur et j'en suis un peu déçu, j'espère qu'on pourra m'apporter une réponse positive ou négative. J'attendais avec impatiente spotify et c'est pour ça que j'écoute mes musiques ici mais je suis aujourd'**bleep** très déçu et en réflexion pour un potentiel transition ailleurs si mon problème de wrapped n'est pas traité.
It makes no sense. I changed my musical tastes mid-year and the new ones aren't showing up at all. It's impossible. The idea is good, but I don't think it was executed properly. It bothers me a lot.
Plan
Free
Country
Finland
Device
All
Operating System
All
My Question or Issue
I know for a fact that I have listened to Yeah (remastered 2011) by Queen at least hundreds of times - in fact, I'm rather certain I have on a couple of occasions listened to it hundreds of times a day. Other than that, it has come up on my playlists on shuffle dozens of times. However, my top song is apparently Different Drum at 8 listens. Yeah isn't on the top songs playlist either, nor is Queen in my top artists, even though my hours upon hours of listening to Yeah on loop should probably place them there.
How is it possible that with 108,000 minutes of listening time, my favorite tracks are only listened to 5 times? This needs to be reviewed; all the calculations seem flawed for the top artists.
hey, my listening times were way too low, i got 20k last year and 21k now but i’ve listened like WAY more music and i’m sure that it must be a lot higher than 21k, please fix that i really would like to know the real listening time i’ve waited the whole year for this!!
First of all, I neither listened as little as 6,000 minutes, nor are the top artists listed correct. The biggest error is that it shows I only listened to 1 (one) album, which is impossible. At least two of the songs listed as my top tracks are irrelevant; if I listened to them at all, it was only between January and March. My top artists include Hande Yener, Sezen Aksu, and Sıla, for example, which is completely off-base. I am convinced and certain that there has been a huge mistake. I am disappointed that I waited this long for it.
Hola, tengo la teoría de que Spotify me odia, por que? No es la primera.vez que el Spotidy Wrapped le erra a todo, para comenzar yo escucho música TODOS los días, ni bien me despierto ya estoy escuchando algo, sea en la pc, tv y el celular. Me parece decepcionante que sean 12k minutos equivalente a 11 días, ahora el año dura 11 días? Poniendo en el top canciones que a lo mucho las repetía al principio de año, que pasó con todo lo que escuche después de abril? La verdad estoy muy decepcionada, ya van 3 años con lo mismo.
J'ai eu la même réflexion en voyant ca tout à l'heure, des morceaux qui sont écoutés que très peu de fois et je sais pertinemment que j'ai écouté bcp plus de sons que ça... Franchement déçu j'espère aussi que les bugs(si ça en est) qu'ils soient régler. Rien de plus frustrant d'attendre 1 an pour des résultats faible...
I don't think my wrpperd is right
I am very sure that my total listened minutes are not 6,453 because I use Spotify very actively, but it appears like this in my Spotify summary. I request that it be corrected and my real data be entered.
Connie Francis was my top artist this year and she should have a ton of songs in my top 100, but it seems like spotify wrapped has completely removed her. I can give proof she was my top artist and stuff, but the wrapped i got is inaccurate without her.
Issue with my Spotify Wrapped 2025
Hello, Spotify team.
How are you?
I would like to report an issue with my Spotify Wrapped this year. Besides showing artists and songs I didn’t listen to, my music genres are completely wrong and the total minutes listened are also inaccurate compared to my actual usage.
I’ve already tried all recommended steps: cleared the cache, uninstalled and reinstalled the app, and even logged in on different devices. Unfortunately, the issue persists.
Could you please check my account and correct my Wrapped data?
Thank you in advance.
Sincerely,
Jarly
I am writing to report significant discrepancies in my 2025 Spotify Wrapped summary. The data regarding my total listening minutes, top artists, and album count (listed as only 1) appears to be highly inaccurate and does not reflect my actual listening habits throughout the year. It suggests I only listened for 4 days(6000 minutes) out of over 300 days, which is completely nonsense.I request that this data be reviewed.
My favourite album is something I haven’t ever heard of, some netherland music. It’s wrong.
Hi, my Spotify wrapped is wrong. I have an app that tracks my listening as well at the same time and the number are completely off. As in apparently I spent 7000+ minutes listening to an artist (according to Spotify wrapped) when my app says I listened to it for 2000 minutes
Fix my wrapped My Top song was a song i listened to 10 times so that shouldn’t be my top song and my top artist has 400 min cause i barley listen to him so like fix that. Thanks
Hey idk what the people working at Spotify are on but y’all need to fix this. Last year my wrapped was so off it said that Taylor Swift was my top artist when that is the farthest thing from the truth. I let it slide last year but this year its ridiculous. My top 5 songs are completely inaccurate. My first song is “The lobotomy” by Maebi and my third song is “Dead Silence Theme” by Luca Rivero. I have literally never heard of EITHER of these songs so why are they my 1st and 3rd. Are these people paying you to add them into the narrative cause idk who they are. I pay for premium and listen to Spotify daily but this is so disappointing just like last year’s pink Pilates skateboard princess fiasco. If you are not going to give accurate results why spend the time making wrapped? Im about to record my own data for next year to compare it to the fiction yall release annually.
I think the artist I listened to the most this year changed and was wrong, I listened more sharply, there is a mistake
Mine is the same, apparently I listened to songs 52 times maximum which i know to be a lie because my other app says I listened to it much more
My top 5 Artist is wrong. If its calculated by listening time I have listened to one artist more than one thats in my top 5.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…