Partial Library listed on Xbox Series X

[IT1-SW-AW]

Anybody having problems with their library not fully displayed on Xbox Series X.  I have the latest version of Spotify and Xbox updates.  I have hard reset  and cleared my cache.  Still have issue.

[freedomofmusic]

 

 liked songs on the main screen is 235, when I click in, there are only 28 songs. I am horrified as I couldn't remember all 235 songs. Please help.

[freedomofmusic]

 I solved my issue. My niece had my phone and unfortunately selected the acoustic category, which limited my liked songs to only songs tagged as acoustic. I removed the filter and all songs returned. Hope this helps. 

[AlejaR]

Hey there folks,

Thanks for your replies here and welcome.

@IT1-SW-AW, kudos for the troubleshooting you've done so far. As the next step, we'd suggest you reinstall the app on your console to see if you notice any difference.

If issues persist afterwards, would you mind sharing with us a more detailed description of what is happening on your side? When you mentioned "partial" you meant some playlists are not visible or that your playlists appear incomplete? 

If perhaps you've saved a high number of playlists/songs per playlist, you should consider that the app's performance might be affected. If this is your case, consider reorganizing your library by either dividing larger playlists into smaller ones or deleting playlists you haven't listened to in a while.

@freedomofmusic, we really appreciate the time you took to let us know about this and that is now sorted out. Don't hesitate to reach out if you notice any other issues.

Keep us in the loop!