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Playlist not found

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Playlist not found

VadimPetrov

Hello, the second playlist was deleted in a couple of days! what's happening? And how to restore?

https://open.spotify.com/playlist/3SifgHZ72lQOeMiza3Z4tw?si=1i8jr5mKQB2MTt7ckLUPng

photo_2020-11-06_11-00-03.jpg


and i can't restore it


Capture.PNG

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Mario

Hey @VadimPetrov,

 

Thanks for reaching out about this here in the Community.

 

Just to double-check, are you 100% sure you're experiencing this with the right account when trying to restore the playlist in the overview page? Just in case you accidentally accessed another (empty) account you created with similar credentials. If you'd like to make sure you're accessing the right one, take a look at the steps in this Support site article.

 

Regarding the link you shared, we tested it and we received the error message "couldn't find that playlist" (which would make sense if the playlist was deleted). 

 

We'll look out for your reply and you to confirm you're accessing the right account before moving forward.

 

Let us know how you get on. Cheers!

Mario Moderator
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1 Reply
Marked as solution

Mario

Hey @VadimPetrov,

 

Thanks for reaching out about this here in the Community.

 

Just to double-check, are you 100% sure you're experiencing this with the right account when trying to restore the playlist in the overview page? Just in case you accidentally accessed another (empty) account you created with similar credentials. If you'd like to make sure you're accessing the right one, take a look at the steps in this Support site article.

 

Regarding the link you shared, we tested it and we received the error message "couldn't find that playlist" (which would make sense if the playlist was deleted). 

 

We'll look out for your reply and you to confirm you're accessing the right account before moving forward.

 

Let us know how you get on. Cheers!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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