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I run a Playlist called Popular Rap Instrumentals with around 1,300 followers but lately the title and photo have disappeared at random. I've renamed it and put back the photo multiblie times and I've reset my password, yet every like three days the title and photo disappear. Any ideas on how to fix this without losing the followers?
Solved! Go to Solution.
Hey @26Figs,
Thanks for the information 🙂
It sounds like there could be an issue with this specific playlist.
As a workaround could you try creating a new playlist and moving the songs there? Then you can also change the image. When you search for the new playlist can you find it?
Keep us in the loop! If you have questions, you know where to find us.
Hey @26Figs, thanks for reaching out to the Community!
Is the playlist collaborative? Also, does this happen with one playlist or all playlists?
Keep me posted.
No the playlist is not collaborative and it only happens with the one playlist.
Hey @26Figs,
Can you let me know what the URI of the playlist is so I can take a closer look? Also, could you try to restart the device and log out and log back in again? Can you see the playlist title and photo when you search for it in the search bar?
Keep me posted!
I've restarted the device and it still happens it also happens across all my devices. When the title disappears it doesn't come up in search. Here is the URL. Currently the title is working but it doesn't continue to work like other playlist. Also the photo I try to use is mine but it keeps disappearing.
Hey @26Figs,
Thanks for the information 🙂
It sounds like there could be an issue with this specific playlist.
As a workaround could you try creating a new playlist and moving the songs there? Then you can also change the image. When you search for the new playlist can you find it?
Keep us in the loop! If you have questions, you know where to find us.
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