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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304966 Views

97 replies

91 likes

  • 304966 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171981 Views

242 replies

44 likes

  • 171981 Views
  • 242 replies
  • 44 likes

Superuser Contribution Playlist bug on both Android and Windows

PlanPremiumCountryUKDeviceFair phone 3+/ desktop pcOperating SystemAndroid/ Window 10 My Question or Issue Recently there's been an update that means I can no longer change the status of a playlist between public and secret/private. On mobile, the op...

Visitor

  Plan Premium Country UK Device Fair phone 3+/ desktop pc Operating System Android/ Window 10   My Question or Issue  Recently there's been an update that means I can no lo...

Mihail

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listen music in private mode

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI love to listen different types of music. When I listened them, spotify issuggesting that ki...

Casual Listener

Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I love to li...

Eni

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Iphone 7plus podcast take forever to pull up

Plan PremiumCountry USDevice iPhone 7 plus,Operating System iOS 14 My Question or IssueWhen I click on the link to go to a podcast's home where it lists episodes I get the "..." and it can take 5 minutes to load (also can hang on that screen and won'...

Music Fan

 Plan  Premium Country   US Device  iPhone 7 plus, Operating System  iOS 14   My Question or Issue When  I click on the link to go to a podcast's h...

Mihail

Spotify Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Name Removed

PlanPremiumCountryGermany DeviceNotebook / SmartphoneOperating SystemOS 10 / Windows 10 My Question or IssueHello,I have a problem with a playlist. Yesterday the title, cover and description were removed. The playlist itself and the followers are sti...

Composer

Plan Premium Country Germany   Device Notebook / Smartphone Operating System OS 10 / Windows 10   My Question or Issue Hello, I have a problem with a playlist. Yesterday the t...

Klangspot

Composer

1022 Views

6 replies

0 likes

  • 1022 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not working on PC

PlanPremiumCountryUnited StatesDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueMy Spotify won't work on PC but on my phone it works perfectly fine. I tried redownloading the app through the Microsoft Store but whenever I try to l...

Casual Listener

Plan Premium Country United States Device Windows Computer Operating System Windows 10   My Question or Issue My Spotify won't work on PC but on my phone it works perfectly fine. I tri...

Eni

Moderator

835 Views

3 replies

0 likes

  • 835 Views
  • 3 replies
  • 0 likes

Superuser Contribution Followed artists in library are gone

PlanFreeCountrySpainDeviceWeb Player (Chrome 91.0.4472.124 (32-bit / 64-bit))Operating SystemWindows 7 Pro / Windows 10 Pro My Question or IssueHello,From last week, a large part of my library is not showing in the web player. I cleared cookies and u...

Regular

Plan Free Country Spain Device Web Player (Chrome 91.0.4472.124 (32-bit / 64-bit)) Operating System Windows 7 Pro / Windows 10 Pro   My Question or Issue Hello, From last week, ...

Ietek

Regular

1363 Views

18 replies

0 likes

  • 1363 Views
  • 18 replies
  • 0 likes

Superuser Contribution Delete link of personalized Playlist like "On Repeat"

Once I shared the link of my "On Repeat" playlist to a friend. I figured out that I can't stop anyone having the link to access my playlist which is quit embarassing.Would It be possible to undo link of those Playlist or make them really private to c...

Casual Listener

Once I shared the link of my "On Repeat" playlist to a friend. I figured out that I can't stop anyone having the link to access my playlist which is quit embarassing. Would It be possible to undo li...

continuuum

Casual Listener

871 Views

3 replies

2 likes

  • 871 Views
  • 3 replies
  • 2 likes

Superuser Contribution Remove from profile / Make playlist secret

I noticed that they added a new feature, "remove from profile / add to profile" & removed the "make playlist secret/public". Is this new feature the same as the old feature? Where the playlist I choose to be removed from my profile will be seen as pr...

Casual Listener

I noticed that they added a new feature, "remove from profile / add to profile" & removed the "make playlist secret/public". Is this new feature the same as the old feature? Where the playlist I ...

Yordan

Moderator

4626 Views

3 replies

0 likes

  • 4626 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Show/Hide unavailable songs" option is no longer available

Desktop user My Question or IssueSince the most recent update on my desktop, the option to show/hide unavailable songs no longer shows up in settings, and unavailable songs are not shown in my Liked Songs where previously they were. The option still ...

Music Fan

Desktop user   My Question or Issue Since the most recent update on my desktop, the option to show/hide unavailable songs no longer shows up in settings, and unavailable songs are not shown i...

rioki

Regular

14972 Views

17 replies

7 likes

  • 14972 Views
  • 17 replies
  • 7 likes

Superuser Contribution The screen moves up and down when downloading

On my iPhone (14.6) I have noticed that when downloading updates to my library the screen downloading message moves up and then down every second or so, the whole screen appears to move up and down. I cannot find any other references to the same issu...

Music Fan

On my iPhone (14.6) I have noticed that when downloading updates to my library the screen downloading message moves up and then down every second or so, the whole screen appears to move up and down. ...

Eni

Moderator

1938 Views

15 replies

0 likes

downloading
screen
  • 1938 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Albums not available on Artist view

I am trying to find under "Fun." which is an artist, the album "Some Nights".It is so basic it's impossible to be done: Artist -> Album -> Songs. Please someone explain. When I tried it on Apple Music it all went fine.Please explain. =========Plan Pr...

Regular

I am trying to find under "Fun." which is an artist, the album "Some Nights". It is so basic it's impossible to be done: Artist -> Album -> Songs.   Please someone explain. When I ...

CarlosE

Spotify Legend

1577 Views

4 replies

0 likes

album
artist
Not Available
  • 1577 Views
  • 4 replies
  • 0 likes

Remove **bleep** and adult/pornographic topics from front page.

PlanPremiumCountryUKDeviceAllOperating System My Question or IssueSince podcasts have been appearing on my homepage on mobile and PC i have noticed the type of podcast offered has progressively got worse and more plainly offensive. I should not have ...

Casual Listener

  Plan Premium Country UK Device All Operating System     My Question or Issue Since podcasts have been appearing on my homepage on mobile and PC i have noticed the type of ...

ComradeKelly

Casual Listener

855 Views

2 replies

4 likes

  • 855 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution New UI got rid of the ability to paste songs into a specific order in playlists. Need it back!!!

PlanPremiumCountryMexicoDeviceDell Inspiron 14 7000Operating SystemWindows 10 My Question or IssueWith the old UI, you could copy a song from anywhere on spotify, click on say, the 10th song in your playlist, and when you Ctrl-V'd the song would appe...

Casual Listener

  Plan Premium Country Mexico Device Dell Inspiron 14 7000 Operating System Windows 10   My Question or Issue With the old UI, you could copy a song from anywhere on spotify,...

Jeremy

Spotify Legend

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I cant listen to one specific artist

PlanPremiumCountryBrazilOperating System(Windows 10 My Question or Issuei can literally listen to anything but i can not listen to bilie eilish and i cant understand why i need help.I click on the play of any of her music but dont start playing but i...

Regular

  Plan Premium Country Brazil Operating System (Windows 10   My Question or Issue i can literally listen to anything but i can not listen to bilie eilish and i cant understand why ...

JVckson

Visitor

6042 Views

10 replies

2 likes

  • 6042 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Spotify is making my private playlists public

PlanPremium CountryMalaysia DeviceSamsung Galaxy S8+ Operating SystemAndroid My Question or IssueSpotify keeps making my private playlists public. I make them private and listen to my music but later when I'm back on my account my playlists are publi...

Casual Listener

Plan Premium   Country Malaysia   Device Samsung Galaxy S8+   Operating System Android   My Question or Issue Spotify keeps making my private playlists public. I make...

Mamamamarino

Casual Listener

46693 Views

34 replies

17 likes

  • 46693 Views
  • 34 replies
  • 17 likes

Solved!!Superuser Contribution "In De Hemel" not available

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueListening to a lot of Dutch Pop, for some time now, the track from Oosterhuis "In de Hemel" is no longer available and appears in gray whereas the other tracks that I listen to ...

Regular

Plan Premium Country France Device All Operating System All   My Question or Issue Listening to a lot of Dutch Pop, for some time now, the track from Oosterhuis "In de Hemel" is no lon...

Mihail

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist "Your mixtape 1" missing / can't be found

PlanPremiumCountryGermanyDeviceHonor 20 (Android 10)Spotity Version8.6.36.1070 My Question or IssueDear Spotify-Friends,since some time (about 2 weeks) my "Your Mixtape 1" Playlist is missing. I usually got all of them in one folder, that's why I not...

Casual Listener

Plan Premium Country Germany Device Honor 20 (Android 10) Spotity Version 8.6.36.1070   My Question or Issue Dear Spotify-Friends, since some time (about 2 weeks) my "Your Mixtape 1...

BesT1CooKie1

Casual Listener

850 Views

4 replies

0 likes

  • 850 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution new albums havent been updated for ages

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jeremy

Spotify Legend

1306 Views

9 replies

0 likes

  • 1306 Views
  • 9 replies
  • 0 likes

Superuser Contribution Bug with the new library design

PlanPremiumCountryIsraelDeviceXiaomi mi 9 seOperating System(Android 10) My Question or IssueI'm experiencing a bug with new library design, I can't filter my library via albums or artists or playlists, for some reason those three filter options have...

Regular

Plan Premium Country Israel Device Xiaomi mi 9 se Operating System (Android 10)   My Question or Issue I'm experiencing a bug with new library design, I can't filter my library via alb...

CarlosE

Spotify Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing 2021 playlists

PlanFree/PremiumPremiumCountry USA Device Ipod, desktop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy 2021 playlists have disappeared, and I have a Premium account. I ...

Casual Listener

Plan Free/Premium Premium Country USA   Device Ipod, desktop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ...

Mihail

Spotify Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes