Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Queue incessantly clears itself

Queue incessantly clears itself

 

Plan

Premium

Country

USA

Device

Samsung Galaxy s22 ultra

Operating System

Android 16

 

My Question or Issue

I built a queue of like 60 songs i really wanted to listen to from a bunch of obscure bands that I spent a long time browsing through

 

THEN IT CLEARED MY QUEUE OVERNIGHT AND I'M **bleep**. Why would it do that? I'm literally livid, im gonna have to redo everything 

Reply
1 Reply

Hey @nicolas1520,

 

Thanks for reaching out. We're sorry to hear about what happened, we'll do our best to help you prevent this in the future.

 

As a first step, we'd recommend checking your phone's battery optimization settings and making sure that Spotify is set as an exception. 

 

If the issue happens again, try running a clean reinstall of the app and let us know if you're switching between playback devices when this happens as we're currently investigating a similar behavior here.

 

Keep us posted. 

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random