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Queue incessantly clears itself

Queue incessantly clears itself

 

Plan

Premium

Country

USA

Device

Samsung Galaxy s22 ultra

Operating System

Android 16

 

My Question or Issue

I built a queue of like 60 songs i really wanted to listen to from a bunch of obscure bands that I spent a long time browsing through

 

THEN IT CLEARED MY QUEUE OVERNIGHT AND I'M **bleep**. Why would it do that? I'm literally livid, im gonna have to redo everything 

Reply
1 Reply

Hey @nicolas1520,

 

Thanks for reaching out. We're sorry to hear about what happened, we'll do our best to help you prevent this in the future.

 

As a first step, we'd recommend checking your phone's battery optimization settings and making sure that Spotify is set as an exception. 

 

If the issue happens again, try running a clean reinstall of the app and let us know if you're switching between playback devices when this happens as we're currently investigating a similar behavior here.

 

Keep us posted. 

MihailYModerator
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