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The situation doesn't change, any news?
Thanks for your patience while we look into this.
Would you mind sending us some screenshots from the Google Play Store Italia so that we can see some of the comments that users are posting there about this issue?
Once we have that, we'll take a further look into this.
It's just the latest ones, but it's full of negative reviews related to this thing.
Are these enough? We can go on forever...
Hey @gianlucadr and @ema333,
Thanks for providing all those screenshots, we really appreciate it.
We've passed on this info to the tech team, who are currently investigating this.
We'll make sure to get back to you as soon as we have any updates on this.
If it can be helpful please be informed that I have the same issue with the iPhone:
Thank you very much,